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Samsung Smart tv Smart HUB slideshow Issue

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#1 balloonhands


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Posted 14 January 2018 - 06:08 PM

The TV im working with here is:Samsung UN46F6300 46-Inch 1080p 120Hz Slim Smart LED HDTV (2013 Model)



Im trying to create a simple looped slide show to display for my team members at work. I make custom images for the slide show in Adobe illustrator and export them as JPEG. Then I just load the .JPGs into a main directory of a USB drive, pop the drive into the TV, select USB as the Input on the TV and hit Play.


Here's the issue. After I hit Play, the screen goes black for a few moments before rebooting back to the smart UB main menu. So I think my image is somehow making the application crash.  Is there a file size the JPEGS need to be for the tv to read them without crashing?


Does anyone know a better way to go about doing this?



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#2 Chris Cosgrove

Chris Cosgrove

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Posted 14 January 2018 - 06:23 PM

I am not familiar with Adobe's current product range so I went and looked at their web-site. On my reading it is very good at creating graphics but is not designed to create either video or slide show type presentations. Personally for what you describe I would use either MS Powerpoint (part of the MS Office suite) or Libre Impress (part of the Libre Office suite).


I don't think your image size would be the problem but you could try sizing your images to 1920x1080 pixcels which is the resolution of your TV.


Chris Cosgrove

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