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Computer Wont Shut Down (restarts)


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#1 Steve Beaver

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Posted 28 September 2006 - 08:46 PM

[size=3]I recently installed XP and my computer restarts instead of shuts down. It is a AMD 2K6 400 w/256 meg ram. I had 98 on it before the upgrade. I went to hardware device manager and enabled the nt apm/legacy interface node. I then disabled the automatic restart in start up and recovery settings. No change.....

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#2 ThorXP

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Posted 28 September 2006 - 09:32 PM

If you disabled the automatic restart then there is an error message with a number that starts like this 0x0000008e we need that error message

#3 Steve Beaver

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Posted 28 September 2006 - 09:55 PM

No message...I cannot get alerter service to run...Went to Administrator tools, Computer management, system tools, services, alerter and tried to start it ....error 1079

#4 Enthusiast

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Posted 28 September 2006 - 10:31 PM

SHUTDOWN & RESTART PROBLEMS
http://www.aumha.org/win5/kbshtdwn.php

#5 usasma

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Posted 29 September 2006 - 07:57 PM

Have you installed the drivers that support your motherboard? The drivers in XP will get it running - but you'll experience "flakey" problems without XP compatible motherboard drivers.

Windows XP only has 2 sources for drivers until it's connected to the web - the installation CD and the existing OS (in this case Win98). Neither contain XP compatible drivers specific to your motherboard.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 Steve Beaver

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Posted 29 September 2006 - 09:30 PM

Finally got blue screen: Stop 0x0000008e (0xc000001d, 0xbf85cc7f, 0xf9a709a0, 0x00000000 win32k.sys--address 8f85cc7f base at bf800000, date stamp 43446a58 physical memory dump
I restarted and got blue screen again: 0x0000008e 0xc0000005 0x805678f7 0x0f6b5c918 0x00000000

#7 Steve Beaver

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Posted 29 September 2006 - 09:40 PM

I am also in the process of getting the xp drivers for a fic pa-2013 motherboard. Should I also check on upgrading the bios? Or wait untill some of these other fixes are complete?

#8 Enthusiast

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Posted 29 September 2006 - 10:02 PM

Do the bios upgrade as a last resort.

A mistake made in flashing the bios can render your motherboard dead and useless.

#9 usasma

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Posted 30 September 2006 - 08:55 AM

I agree with Enthusiast - stay away from BIOS flashes unless it's unavoidable! They can hurt more than they may help!

Here's some links about the STOP error 0x8e:
http://aumha.org/win5/kbestop.php#0x8e
http://www.osronline.com/ddkx/ddtools/bccodes_3llz.htm
http://www.osronline.com/ddkx/ddtools/bccodes_59k7.htm

Since you're in the process of getting the motherboard drivers - this could be the cause of this error. See if installing them fixes it.

In the procedure that I use for fixing BSOD errors - flashing the BIOS comes just before buying new hardware to replace questionable hardware. And it's way, way after the many troubleshooting procedures that we can use.

Then, if I do consider a BIOS flash, I read the information about what the flash fixes. If it doesn't address the problem that I'm experiencing - then I don't do it.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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