Hey ya'll! I am new to these forums. I am a writer and advocate. Basically I think too much and I have a big mouth that I am not afraid to use lol. I analyze everything and feel everything. But I am as real as it gets and honest...to a fault. I often feel like I don't fit in this world. I feel like I see a different reality than most lol. I must have missed the day they handed out scripts.
I am here due to a hacking experience I caught on to within my home network in 2015. The violation was severe and I haven't been the same since. I don't think the common person understands the depth of what this concept can be for someone. All of these accomodations with technology can be very conveinent. But they can also open you up to a lot of allocations for anyone with malicious intent. I made the foolish mistake of keeping my laptop accessible and connected to my home wifi 24/7. At the time I started catching on I didn't understand enough about what I was seeing to even be able to describe it to anyone that could help me. I just knew these things weren't suppose to be happening.
This all lead me to finally really read all of those little bitty printed terms and agreements. Not just until the option to agree becomes available but all the way to the end. I had never realized that I had already lost even the rights to my own voice!! Lol
To sum up my thoughts on customer service support I am willing to say that it all could just depend on the current mood of the person that answers your call. To most it's just a job to them. They will ask you how they can help you. You will think that they really wanna know so you will go into all of the details. Then you'll find out that you are only talking to the janitor! They are not in the right department to help you. But they'll certainly connect you to someone who is....then the waiting...and ...the music..
But I am thinking that if for some reason my phone would only dial my current ISP and someone broke into my home trying to kill me I'd be as good as dead. After I asked them to call 911 for me they'd say "I am sorry but that's not my department. But good luck with that! Btw please don't forget to finish the survey on my performance at the end of this call. Thanks!"
I finally realized that liability means more than life and someones intent means everything. So I am here to find people that love to contribute and that are interested in the security of it all. I feel like this is where the real knowledge is aquired and shared. I've really been educating myself about everything involved with networking and I've been keeping notes on everything thats happened since this all started. I need help. I wanna feel somewhat secure again. Plus I just can't get past it all without finally having some answers. I know I have them. I just need help understanding it all.
Edited by Targeted2much1, 14 January 2018 - 03:44 PM.