Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


BSOD Kernel Data Inpage Error Windows 8.1

  • Please log in to reply
1 reply to this topic

#1 littlegrownman


  • Members
  • 1 posts

Posted 14 January 2018 - 11:40 AM

Hi, i have been facing random and frequent BSOD Kernel Data Inpage Error Windows 8.1. I have ran chkdsk and memory diagnostic tool but both returned no errors. 


Following the BSOD Posting Instruction on this forum here are the required files (attached file) and http://speccy.piriform.com/results/tPZzgmzkkIMAkFvzbJlljnF


Hope to hear from anyone soon! Thanks!







Attached Files

Edited by littlegrownman, 14 January 2018 - 11:46 AM.

BC AdBot (Login to Remove)


#2 usasma


    Still visually handicapped (avatar is memory developed by my Dad

  • BSOD Kernel Dump Expert
  • 25,091 posts
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:10:14 AM

Posted 14 January 2018 - 03:52 PM

I'd suggest also checking over in the General Security forums for your status with the Spectre/Meltdown updates.
They can cause problems with booting and/or BSOD's - but I'm not familiar with the details on them.
Here's a link to the General Security forums:  https://www.bleepingcomputer.com/forums/f/45/general-security/

Your UEFI/BIOS (version K501LX.300) dates from Feb of 000000000002017.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

No systeminfo.txt report in the uploaded reports.  As such, I'm not able to tell how many Windows Update hotfixes are installed.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).

I would suggest running Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html


The following is for information purposes only.
The following information contains the relevant information from the blue screen analysis:
**************************Sun Jan 14 08:21:50.065 2018 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\011418-14578-01.dmp]
Windows 8.1 Kernel Version 9600 MP (4 procs) Free x64
Built by: 9600.18895.amd64fre.winblue_ltsb.180101-1800
System Uptime:0 days 0:05:30.785
Probably caused by :ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+111a )
BugCheck C000021A, {ffffc0002138a8e0, 0, 0, 0}
BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)
Arg1: ffffc0002138a8e0, String that identifies the problem.
Arg2: 0000000000000000, Error Code.
Arg3: 0000000000000000
Arg4: 0000000000000000
Arg2: 0000000000000000, Error Code.
PROCESS_NAME:  services.exe
BUGCHECK_STR:  0xc000021a_rpcss.dll_Critical_Service_Terminated
FAILURE_BUCKET_ID: 0xc000021a_rpcss.dll_Critical_Service_Terminated_nt!_??_::OKHAJAOM::_string_
CPUID:        "Intel® Core™ i7-5500U CPU @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2394
  BIOS Version                  K501LX.300
  BIOS Release Date             02/16/2017
  Manufacturer                  ASUSTeK COMPUTER INC.
  Product Name                  K501LX

3rd Party Drivers:
The following is for information purposes only.
My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sun Jan 14 08:21:50.065 2018 (UTC - 5:00)**************************
ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
atkwmiacpi64.sys            Tue Jul  2 04:35:32 2013 (51D290D4)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
AsHIDSwitch64.sys           Mon Oct  7 21:45:17 2013 (525363AD)
RtsUVStor.sys               Wed Feb 26 20:51:21 2014 (530E9A19)
Rt630x64.sys                Tue Jun 17 07:56:46 2014 (53A02CFE)
IntelPcc.sys                Thu Sep  4 19:05:04 2014 (5408F020)
dptf_cpu.sys                Thu Sep 18 14:32:42 2014 (541B254A)
dptf_pch.sys                Thu Sep 18 14:32:44 2014 (541B254C)
esif_lf.sys                 Thu Sep 18 14:32:55 2014 (541B2557)
iaStorA.sys                 Tue Sep 23 05:25:02 2014 (54213C6E)
TeeDriverx64.sys            Tue Sep 23 16:01:14 2014 (5421D18A)
nvvad64v.sys                Thu Sep 25 11:39:23 2014 (5424372B)
iwdbus.sys                  Fri Oct  3 20:31:12 2014 (542F3FD0)
usb3Hub.sys                 Tue Oct  7 08:26:58 2014 (5433DC12)
btmaux.sys                  Tue Oct 28 05:24:13 2014 (544F60BD)
NvStreamKms.sys             Fri Oct 31 19:04:56 2014 (54541598)
btmhsf.sys                  Wed Nov 26 09:43:29 2014 (5475E711)
ibtusb.sys                  Wed Dec  3 17:24:49 2014 (547F8DB1)
nvlddmkm.sys                Fri Jan  9 17:22:06 2015 (54B0548E)
AsusTP.sys                  Tue Jan 13 05:29:46 2015 (54B4F39A)
AiCharger.sys               Fri Feb 13 03:06:37 2015 (54DDB08D)
igdkmd64.sys                Mon Mar 16 18:54:33 2015 (55075F29)
RTKVHD64.sys                Tue May 26 06:55:02 2015 (55645106)
Netwbw02.sys                Sun Feb 19 07:24:35 2017 (58A98E83)
SCDEmu.SYS                  Tue Jun  6 09:59:01 2017 (5936B525)
IntelHaxm.sys               Wed Jul 12 05:50:59 2017 (5965F103)
aswKbd.sys                  Tue Aug 22 14:02:36 2017 (599C71BC)
aswbidsdrivera.sys          Mon Dec  4 08:30:42 2017 (5A254E02)
aswbuniva.sys               Mon Dec  4 08:30:42 2017 (5A254E02)
aswbidsha.sys               Mon Dec  4 08:30:43 2017 (5A254E03)
aswbloga.sys                Mon Dec  4 08:30:44 2017 (5A254E04)
aswArPot.sys                Tue Dec 12 13:36:29 2017 (5A3021AD)
aswRvrt.sys                 Tue Dec 12 13:36:30 2017 (5A3021AE)
aswRdr2.sys                 Tue Dec 12 13:36:50 2017 (5A3021C2)
aswSnx.sys                  Tue Dec 12 13:36:54 2017 (5A3021C6)
aswVmm.sys                  Tue Dec 12 13:47:30 2017 (5A302442)
aswHdsKe.sys                Tue Dec 12 13:54:28 2017 (5A3025E4)
aswStm.sys                  Tue Dec 12 13:56:16 2017 (5A302650)
aswMonFlt.sys               Tue Jan  9 15:24:00 2018 (5A5524E0)
aswSP.sys                   Tue Jan  9 15:24:20 2018 (5A5524F4)

aswbuniva.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
aswbidsha.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
aswbloga.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
aswArPot.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
aswHdsKe.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users