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Acer E5 requires power reset each time.


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#1 jjrobb

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Posted 14 January 2018 - 03:58 AM

Each time I use my Acer E5 laptop I have to do a power reset before it will turn on.  I have to remove the battery and A/C and hold down the power button for 30 seconds.  After doing this the laptop works fine.  The battery charges,all LED indicators work and I can use it normally.  If I turn off the laptop for more than about 15 minutes, I have to do a power reset again before it will come on.  If it is turned off for less than 15 minutes, I can turn it on again normally. I replaced the battery and the power adapter but that did not help.

 

Can someone please help me with this problem.



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#2 jjrobb

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Posted 19 January 2018 - 04:40 AM

I received help from a member who suggested that I turn off fast boot.  I turned it off along with sleep and hibernate and PROBLEM SOLVED!



#3 hamluis

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Posted 19 January 2018 - 05:50 PM

Thanks for letting us know that the problem has been resolved.

 

Happy computing :).

 

Louis



#4 jjrobb

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Posted 05 February 2018 - 10:16 PM

Well, this problem has not been completely solved.  I no longer need to do a "power reset" to turn on my computer.  But if the laptop has been turned off for a few hours, I have to remove and insert the battery before I can turn it on.    After being turned off for a while the A/C adapter will not power on the laptop without removing and inserting the battery.  After doing so the computer functions normally.

Removing the battery did not help when I first encountered the power on problem.  So, that's progress.

 

My local technician says that he has never heard of this problem.  Has anyone in the forum heard of it?






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