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Checking for updates takes forever and does nothing


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#1 Pat(rick)

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Posted 14 January 2018 - 12:23 AM

First, it says "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going:"

 

Then, I clicked on the button to update, but looks like I got stuck with "Checking for updates..." message.

 

I checked online for solutions: I disabled the windows update service, then went to C:\Windows\SoftwareDistribution and deleted DataStore and Download folders. I re-enabled the win update service, but I'm still stuck with "Checking for updates..." message.



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#2 dc3

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Posted 14 January 2018 - 10:13 AM

Do the following to reset the Update Components.

 

Reset Update Components

Open Notepad and copy and paste the batch script below in it.  Save this to the Desktop and name it UCReset.bat.

@ECHO OFF
echo Simple Script to Reset / Clear Windows Update
echo.
PAUSE
echo.
attrib -h -r -s %windir%\system32\catroot2
attrib -h -r -s %windir%\system32\catroot2\*.*
net stop wuauserv
net stop CryptSvc
net stop BITS
ren %windir%\system32\catroot2 catroot2.old
ren %windir%\SoftwareDistribution sold.old
ren "%ALLUSERSPROFILE%\application data\Microsoft\Network\downloader" downloader.old
net Start BITS
net start CryptSvc
net start wuauserv
echo.
echo Task completed successfully...
echo.
PAUSE

To run the batch script right click on the UCReset.bat file on the desktop and select Run as administrator.

Restart your computer and try updating again.

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#3 Pat(rick)

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Posted 14 January 2018 - 12:44 PM

I run the bat file, then I restart my computer. When I try to update, it's already showing "Checking for updates..." and it gets stuck like before.



#4 dc3

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Posted 14 January 2018 - 12:52 PM

Please download and run the Windows Update Troubleshooter.

Post the results in your topic.

Clicking on the link above will start the download automatically.


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#5 Pat(rick)

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Posted 14 January 2018 - 01:02 PM

Problems found

Service registration is missing or corrupt



#6 dc3

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Posted 14 January 2018 - 01:24 PM

Press Windows key + R, type services.msc, then click/tap OK.

When Services opens scroll down to Windows Update service.

Right click on the Windows Update service and select Properties.

The Start-up type: should be set to Automatic.

The Service status: should be running, if it is not click/tap on Start .

Click OK.

Repeat the steps for the following services:

Background Intelligent Transfer Service & Cryptographic Services.

Edited by dc3, 14 January 2018 - 01:25 PM.

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#7 Pat(rick)

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Posted 14 January 2018 - 01:35 PM

I repeat the steps for

Windows Update

Background Intelligent Transfer Service

Cryptographic Services

 

I restarted my computer, then I try to update, but I'm still stuck like before

 

EDIT:

Background Intelligent Transfer Service startup type suddenly switched back to Manual and Windows Update service status suddenly stopped.

 

Why Background Intelligent Transfer Service always switches back to Manual? I set it to Automatic but later, it switches back to Manual


Edited by Pat(rick), 14 January 2018 - 02:05 PM.





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