One week ago today I installed a new Cable Modem Router on my system. Installation went fine. Contacted my ISP with my Mac address etc. and everything went as planned. Until I tried to use IPVanish, and I haven't drawn a sane breath since. I've had IPV for almost a year now, and I won't say it is a marriage made in heaven, but it worked - and worked fine. But with this new modem I can't stay on the internet for more than 5 minutes. I've run spyware programs, anti-virus software, even used the Tweaking software - but to no avail. It is - I think - the router since my wife's Windows 8.1 computer, located in abother room' is doing the same thing.
I've contacted my ISP and they say everything looks fine on their end (Spectrum is my ISP) . IPVanish gave me a list of thing to try with their settings, and I've tried them all, but both computers will get kicked off before long. Can anyone tell me what settings in my router software I should check or uncheck to straighten out my problem. I forgot to mention that I have Norton, and yes I turned it off briefly to see if that would make a difference but it didn't.
Can anyone help me before I send it back. Netgear 2700 v2 Nighthawk WiFi Cable Modem Router by the way, Netgear is no help.
Edited by Al1000, 13 January 2018 - 12:05 PM.
moved from Win 7.