I have a new Windows 10 desktop build (specs below) that crashes/hangs every other boot.
The issue is when I restart Windows the PC reboots and when it gets to the lock screen it will freeze, followed by a loss of video signal. Sometimes I am able to login, but experience hanging and freezing until there is a loss of video signal. I am then forced to power off. When I start backup I am able to login and the computer runs fine. I have checked the event viewer and the only noteworthy events are:
1) Kernel-Power event ID 41
2) Bugcheck with the following message: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xffff9f02241fb4a0, 0xfffff8080038df80, 0xffffffffc0000001, 0x0000000000000003).
3) Display driver igfx stopped responding and has successfully recovered.
This only happens when I choose restart the computer. If I use shutdown, Windows will boot and run normally when it starts back up.
I have upgraded all drivers to the latest versions.
I have disabled Fast Startup as has been advised in other posts I have read.
Looking for suggestions. Thanks.
256 Crucial MX100 SSD
Windows 10 Pro (1709) (UEFI mode)