Nothing significant in the Admin logfile that I can see.
Only 1 dump uploaded - and it's empty (no contents to the file will display in the debugger).
Other reports show a STOP 0x1A and a STOP 0xDE BSOD error.
Your UEFI/BIOS (version E16Y1IMS.300) dates from 2014. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it. WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and the outdated UEFI/BIOS' may be the cause of some compatibility issues).
I am very concerned about the compatibility of this BIOS version with later versions of Windows (W8/10). Unfortunately, the only way to test this is to install the original version of Windows that this system was originally designed for. On a positive note, if the system manufacturer offers W10 support for this device - then compatibility issues become less of a concern. If they don't offer W10 support, then the concern about compatibility remains high.
Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates. It only takes one update to cause a problem, so it's essential that you have all of them. The actual number is not important. Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.
Have you recently reinstalled Windows (within the last month)? The systeminfo.txt file shows that the latest installation was in mid December of 2017.
Please describe what sort of installation you did at that time.
What is your Q: drive? There's no info on it in the DXDiag report or the MSINFO32 report - other than the fact that it exists.
Beyond that, there's not much evidence of a software issue. As such, I suggest that you start with these free hardware diagnostics:
Please run these free hardware diagnostics: http://www.carrona.org/hwdiag.html
Please run ALL of the tests and let us know the results.
FYI - These are the tests and what we usually see for the reports:
1 - Antivirus/antimalware scans: In short, if there are Trojans or other serious malware - start over in the Am I Infected forums
2 - Memory diagnostics: Run MemTest86+ for at least 3 passes. If booting from UEFI, run MemTest86 instead. Let us know if there were any errors reported
3 - Hard Drive diagnostics: Don't sweat the details here. In short, run the Seagate Seatools Long/Extended test from a bootable disk. If unable to run it from a bootable disk (UEFI and some others), then run the Seagate Seatools for Windows from within Windows. There are no diagnostics for SSD's, just run the Crystal Mark tests and let us know if there were any failures
4 - Furmark: run the test until the temperature stabilizes. Don't let it get much over 90ºC. Let us know the temp it stabilizes at and if there were any problems running the test (other than slowness).
5 - Prime95: run the Blend test for 24 hours (this may not be possible, but run it as long as you can. Look for errors in the output, or for problems running the test (freezes/crashes)
6 - Video 2 (other video tests): there's several tests here. Run all of them. I'm especially interested in the Video Memory Test. Let us know the results of the test(s)
- A - simtek.org memtest
- B - Video memory stress test
- C - Artifact Locator
- D - OCCT - 4 built in tests for CPU, GPU, PSU
- E - Video Memory Stress Test
7 - CPU tests: run at least one test on your CPU and let us know the result.
- John (my website: http://www.carrona.org/ )
**If you need a more detailed explanation, please ask for it. I have the Knack. ** If I haven't replied in 48 hours, please send me a message.
My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)
FYI - I am completely blind in the right eye and ~30% blind in the left eye.
If the eye problems get worse suddenly, I may not be able to respond.
If that's the case and help is needed, please PM a staff member for assistance.