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Old laptop, new issues !!!


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#1 Slime58

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Posted 12 January 2018 - 04:05 PM

Hi guys and a happy new year.

 

I've just dug out an old laptop of my for my son to borrow ......................... but it has issues!

It takes many attempts to boot up and, on the successful attempt, it took about half an hour and went through a self-repair diagnostic thing.

Once running, it won't connect to the internet and says there are no connections available .................. which is wrong.

It's not been used for a while, if that's relevant.

 

It's an HP Pavilion g6 Notebook. It runs on Windows 7 SP1. 64bit operating system with 4GB of RAM.

 

Thanks in advance,

 

Slime58.



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#2 MadmanRB

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Posted 12 January 2018 - 04:09 PM

Well it makes sense why it is a little slow, did you clean it out of dust and debris and or defrag it and clean it free of unused apps?

 

Any idea of what processor it has?


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#3 Slime58

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Posted 12 January 2018 - 04:58 PM

Hi MadmanRB

Thanks for your help :thumbup2:.

 

It appears to have very little on it, it must have been reformatted at some stage .......................... and that worries me!

Analysis says it doesn't require a defrag!

The hard drive has a capacity of 441GB, of which 422GB is still available to use.

The processor is an AMD E2-300M APU with Radeon HD Graphics 1.80 Ghz.

 

As an update, it now will occasionally show my network but, after entering the password, it still fails to connect.

It will then say 'no connections available' for a while ....................... and then it does but won't accept the correct password.

If I wasn't bald, I'd be pulling my hair out!

 

I hope this helps.

 

Slime58



#4 MadmanRB

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Posted 12 January 2018 - 05:06 PM

Well it could be the hard drive, if possible I would take a screen cap using Crystal disk info:

 

https://crystalmark.info/download/index-e.html

 

upload it here via imgur.

 

I am just making sure its not a dying hard drive.

 

The rest of the hardware is old but still salvageable, the processor is a bit crap but it can be still used.

 

But the hard drive is where I will check next.

 

Luckily if you need a new hard drive they are not that expensive and can be changed without too much issue.

 

if not tech savvy plenty of places to go for repairs, just dont take it to best buy as those guys are idiots.


Edited by MadmanRB, 12 January 2018 - 05:15 PM.

You know you want me baby!

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#5 Slime58

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Posted 12 January 2018 - 05:27 PM

Hi

I must be doing something badly wrong because, after using the link in your post, all I got was a totally different home page with

loads of unwanted crap on it!!

What did I do wrong?

I may need to be walked through each instruction, for which I'm sorry.

 

Slime58



#6 MadmanRB

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Posted 12 January 2018 - 05:36 PM

Okay go to the link and install the standard edition, ignore the other's.

Do not click any advertisements with the words "download now!" or "install now!"

Say no to big green buttons with the words "install now!" on them

 

The link you want is here:

 

https://osdn.net/projects/crystaldiskinfo/downloads/68590/CrystalDiskInfo7_5_1.exe/

 

I take it you are not tech savvy?

 

Thats fine i can make it easy for you.

 

That website is ad supported mind you if you use Microsoft internet explorer or dont use a adblock then it will probably show an ad which sometimes has crap on them, not the fault of the software maker mind you


Edited by MadmanRB, 12 January 2018 - 05:39 PM.

You know you want me baby!

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#7 Slime58

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Posted 12 January 2018 - 06:00 PM

Hi

I'm not overly tech savvy, but I'm not tech stupid ................................. let's go for tech medium!

I downloaded the prog onto a flashdrive and then loaded it onto the HP laptop in question.

I can't access imgur 'cos I've no internet connectivity at present, with the HP.

I took a screen shot and, hopefully, attached it to this post having used Imgur on a useable laptop.

(I do talk crap at times! I'm sure you know what I mean).

 

cPxCLkP.png

 

It has everything except the last three values, which are as follows;

 

ID    Attribute Name                                       Current   Worst   Threshold          Raw Values

C5  Current Pending Sector Count                       100      100                0          000000000000

C6  Uncorrectable Sector Count                           100      100                0          000000000000

C7  UltraDMA CRC Error Count                            200      200               0           000000000000

 

I hope this works for you.

 

Slime58



#8 MadmanRB

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Posted 12 January 2018 - 06:15 PM

Well the hard drive checks out.

 

Now here are a few considerations for you to perhaps make this old machine run better:

 

1: Get a new network adapter for it, the most easy thing to do and one can do it without any effort and little money is to get a USB network dongle

https://www.amazon.com/Panda-300Mbps-Wireless-USB-Adapter/dp/B00EQT0YK2

this little guy is A low cost but effective USB network dongle

 

2: replace the hard drive with a solid state drive

A bit pricier than the above but a solid state drive (SSD for short) can make any old machine run faster as long as it is Serial ATA (which the laptop is compatible with)

https://www.amazon.com/SanDisk-240GB-Solid-State-SDSSDA-240G-G26/dp/B01F9G43WU/ref=sr_1_4?s=electronics&ie=UTF8&qid=1515798465&sr=1-4&keywords=solid+state+drive

 

This one here is reasonable, sure you will have to get your windows install media together and make sure you have that windows key in hand but its a good option as other hardware upgrades are pointless on that machine.

 

And #3 and the cheapest of all though it does mean installing something not windows on it.... Install linux on it.

 

Linux is a alternative operating system that is free to use and try and install.

 

Linux has all the things one needs from a operating system such as email, web browsers and office clients, granted microsoft applications will not work natively in linux but there are plenty of nice free apllicatiions in linux just dont use the machine for big games or anything and it will be fine.

 

If you have never heard of linux well dont feel bad as its one of the biggest secrets of the computing world but it is the backbone of the following things:

 

Android phones and tablets

 

Roku devices

 

Amazon fire devices

 

Smart TV's

 

Chromebooks

 

Web servers (ever hear of red hat? thats a form of linux)

 

There are also versions of linux that run refrigerators :D


You know you want me baby!

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Proud Vivaldi user.

 

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#9 Slime58

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Posted 12 January 2018 - 06:24 PM

Hi

It's good to know that the hard drive is still alive!

I'll try and get a USB network dongle over the weekend and see how I get on.

In the mean time, would it be worth checking it out for infections and so on.

Many thanks,

 

Slime58



#10 MadmanRB

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Posted 12 January 2018 - 06:45 PM

No prob and yes run a antivirus scan. Got a decent antivirus app?

You know you want me baby!

Proud Linux user and dual booter.

Proud Vivaldi user.

 

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#11 Slime58

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Posted 13 January 2018 - 05:31 AM

Hey

Thanks for all your help MadmanRB.

An antivirus scan came up all clear, which is nice!

It did seem to boot up quicker this morning, which is strange.

It also connected to the internet straight away, which is even stranger!

Shall I shift this to one of  the security forums?

 

Yours,

 

Slime58



#12 OldPhil

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Posted 13 January 2018 - 07:03 AM

Just another idea run the sfc/ scannow at an elevated command prompt it may clear up minor glitches.

Edited by OldPhil, 13 January 2018 - 07:07 AM.

Honesty & Integrity Above All!


#13 Slime58

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Posted 13 January 2018 - 08:44 AM

Just another idea run the sfc/ scannow at an elevated command prompt it may clear up minor glitches.

 

Hi mate

Have just done that and the result says;

'Windows Resource Protection did not find any integrity violations'.

I'm assuming this is good.

 

Slime58



#14 OldPhil

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Posted 13 January 2018 - 08:47 AM

Yes one less thing to think about, many of us run that command every few weeks or so.

Honesty & Integrity Above All!


#15 hamluis

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Posted 13 January 2018 - 09:07 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis






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