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Rkill


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#1 selohu

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Posted 12 January 2018 - 07:21 AM

Hola, buenas 

 

Siempre que analizo con este software me detecta esto, que puedo hacer para eliminarlo?. Gracias

 

Mod Edit:  Google Translate:  "Whenever I analyze with Rkill the following appears, how could I eliminate it? Thank you" - Hamluis.


Edited by hamluis, 12 January 2018 - 07:37 AM.
Moved from W10 Spt to Am I Infected - Hamluis.


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#2 dc3

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Posted 12 January 2018 - 09:42 AM

I don't know what you were trying to do, but you message indicates that you were attempting post either more text or an image.

 

Malware can hide in places you wouldn't think to look and can cause problems when security scans are run making.  RKill attempts to terminate known malware processes so that your normal security software can then run and clean your computer of infections.  This programs does not remove malware

 

Please run RKill using the instructions below.  When you restart the computer this will stop RKill from running.  I want to have RKill running when you run the scans below, this means that you can not restart the computer until all of the scans have been run and their logs posted in your topic.

 

Please run the scans suggested below in the order that they are requested, this is a must for RKill.  Post the logs generated by these scans in your topic in the order they were run.  Please do not wrap your logs in quotes or code brackets or use use spoilers.


Please download and run RKill

RKill attempts to terminate known malware processes so that your normal security software can then run and clean your computer of infections.  RKill will not remove any of the processes it stops, you will need to run security scans to remove any malware found.  These settings will remain until the computer is rebooted, for this reason you must run your security applications before the computer is rebooted.  

Please download RKill and install it.

When RKill is run it will display a console screen similar to the one below:

icHPxaT.png

After this has run you will see another image explaining that RKill has finished running and you should be able to run the scan.  You need to click/tap on OK.

2Q1rnlf.png

When RKill has finished running a log will be displayed showing all of the processes that were terminated by RKill.

AttentionAt this time you need to run your security applications listed below.  When the scan has finished running a lot will be posted in Notepad.  Copy and paste this log in your topic.

Importanat: There is a possibility that malware may recognize RKill and keep it from running, if this is the case do the following.

If while RKill is running you may see a message from the malware stating that the program could not be run because it is a virus or is infected.  This is the malware trying to protect itself.  Two methods that you can try to get past this and allow RKill to run are:

1)  Rename Rkill so that it has a .com extension.

2)  Download a version that is already renamed as files that are commonly white-listed by malware. The main Rkill download page contains individual links to renamed versions.  

After the application has run successfully and you have run the requested scans you should reboot the computer to restore the processes and Windows Registry entries.


Please run TDSSKiller.
 
Please download TDSSKiller from here and save it to your Desktop.

The log for the TDSSKiller can be very long.  If you go to the bottom of the log to where you find Scan finished you will see the results of the scan.  If it shows Detected object count: 0 and Actual detected object count: 0, this means that nothing malicious was found and you will not need to post the log.
 
1.  Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
 
2.  Check Loaded Modules, Verify Driver Digital Signature, and Detect TDLFS file system.
 
If you are asked to reboot because an "Extended Monitoring Driver is required" please click Reboot now.
 
3.  Click Start Scan and allow the scan process to run.

yEt9i3P.png
 
4.  If threats are detected select Cure (if available) for all of them unless otherwise instructed.  If threats are not found you will see a screen like the one below.

DOrb0BK.png
 
***Do NOT select Delete!

Click on Continue.
 
5.  Click on Reboot computer.
 
Please copy the TDSSKiller.[Version]_[Date]_[Time]_log.txt file found in your root directory (in most cases this is c: Drive) and paste it into your next reply.

Note:  The log may be very long.  You may need to break it into parts to post the whole log in your topic.

Please run Malwarebytes AntiMalware

Please download Malwarebytes Anti-Malware 2.2.

1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.

2)  Malwarebytes will automatically open.  You will see an image like the one below, click on Update Now.  

4YSU8ND.png

3)  Click on Settings, you will see a image like the one below.

35AFYEE.png

When Settings opens click on Detection and Protection, then under Non-Malware Protection, click on the down arrow for PUP (Potentially Unwanted Programs) detections and select Treat detections as malware.  Under Detection Options place a check in the box for Scan for rootkits

4)  Click on Scan (next to Settings), then click on Scan Now.  The scan will automatically run now.

5)  When the scan is complete the results will be displayed.  Click on Delete All.

jEVtTTK.png

6)  Please post the Malwarebytes log.

To find the Malwarebytes log do the following.  Copy and paste the log in your topic.

*Open Malwarebytes Anti-Malware.
*Click the Scan Tab at the top.
*Click the View detailed log link on the right.
*Click Copy to Clipboard at the bottom...come back to this thread, click Add Reply, then right-click and choose Paste.
*Alternatively, you can click Export and save the log as a .txt file on yout Desktop or another location.
*Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.


Please download AdwCleaner and install it.

When AdwCleaner opens click on Scan to start the scan.

ZQk62WV.png

Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.

If there are no malicious programs are found you will receive a message informing you of this.  
 
Click on Clean to remove the selected items.  If you have any questions about any items in the list please copy and paste the list in your topic so we can review it.  

CsqnoTW.png
 
You will receive a message telling you that all programs will be closed so that the infections can be removed.  Click on OK.  The computer will be restarted to complete the cleaning process.
 
When the cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your topic.


Please run the ESET OnlineScan

This scan takes quite a long time to run, so be prepared to allow this to run
till it is completed.

***Please note. If you run this scan using Internet Explorer you won't need
to download the Eset Smartinstaller.***

ESET Online Scanner

  • Click here to download the installer for ESET Online Scanner and save it to your Desktop.
  • Disable all your antivirus and antimalware software - see how to do that
    here
    .
  • Right click on esetsmartinstaller_enu.exe and select Run as Administrator.
  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • If threats are found click on Save to text file in Documents.
  • Open Documents, find the report, copy and paste it in your topic.

Edited by dc3, 12 January 2018 - 10:13 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 selohu

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Posted 12 January 2018 - 10:45 AM

Esto intentaba enviar, pero el foro algo está mal que no me deja enviar archivos.

 

Rkill 2.9.1 by Lawrence Abrams (Grinler)
Copyright 2008-2018 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 01/12/2018 04:41:41 PM in x64 mode.
Windows Version: Windows 10 Pro 
 
Checking for Windows services to stop:
 
 * Schedule Stopped. [PUP/GEN]
 
1 service stopped!
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  127.0.0.1       localhost
 
Program finished at: 01/12/2018 04:44:03 PM
Execution time: 0 hours(s), 2 minute(s), and 22 seconds(s)
 

 



#4 dc3

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Posted 12 January 2018 - 10:51 AM

Please run the rest of the scans.

 

I do not read or speak Spanish.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 selohu

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Posted 12 January 2018 - 10:55 AM

ok ahora los estoy escaneando, lo siento yo ni leo ni hablo Inglés.

Mod Edit

ok now I'm scanning them, I'm sorry I do not read or speak English.

Edited by boopme, 12 January 2018 - 11:13 AM.


#6 selohu

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Posted 18 January 2018 - 09:13 AM

Rkill 2.9.1 by Lawrence Abrams (Grinler)
Copyright 2008-2018 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 01/18/2018 12:38:33 AM in x64 mode.
Windows Version: Windows 10 Pro 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  127.0.0.1       localhost
 
Program finished at: 01/18/2018 12:38:43 AM
Execution time: 0 hours(s), 0 minute(s), and 10 seconds(s)
--------------------------------------
00:39:42.0726 0x1fd4  TDSS rootkit removing tool 3.1.0.12 Nov  7 2016 07:10:01
00:39:47.0413 0x1fd4  ============================================================
00:39:47.0413 0x1fd4  Current date / time: 2018/01/18 00:39:47.0413
00:39:47.0413 0x1fd4  SystemInfo:
00:39:47.0413 0x1fd4  
00:39:47.0413 0x1fd4  OS Version: 10.0.16299 ServicePack: 0.0
00:39:47.0413 0x1fd4  Product type: Workstation
00:39:47.0413 0x1fd4  ComputerName: DESKTOP-8EJOT4I
00:39:47.0413 0x1fd4  UserName: selohu
00:39:47.0413 0x1fd4  Windows directory: C:\WINDOWS
00:39:47.0413 0x1fd4  System windows directory: C:\WINDOWS
00:39:47.0413 0x1fd4  Running under WOW64
00:39:47.0413 0x1fd4  Processor architecture: Intel x64
00:39:47.0413 0x1fd4  Number of processors: 4
00:39:47.0413 0x1fd4  Page size: 0x1000
00:39:47.0413 0x1fd4  Boot type: Normal boot
00:39:47.0413 0x1fd4  CodeIntegrityOptions = 0x00000001
00:39:47.0413 0x1fd4  ============================================================
00:39:47.0476 0x1fd4  KLMD registered as C:\WINDOWS\system32\drivers\24130375.sys
00:39:47.0476 0x1fd4  KLMD ARK init status: drvProperties = 0xF0F02, osBuild = 16299.0, osProperties = 0x1D
00:39:48.0207 0x1fd4  System UUID: {9361F378-A416-AF47-FFFD-4E207275C9E4}
00:39:48.0815 0x1fd4  !crdlk
00:39:48.0901 0x1fd4  Drive \Device\Harddisk0\DR0 - Size: 0x7470C06000 ( 465.76 Gb ), SectorSize: 0x200, Cylinders: 0xED81, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'A'
00:39:49.0580 0x1fd4  Drive \Device\Harddisk1\DR1 - Size: 0xAEA8CDE000 ( 698.64 Gb ), SectorSize: 0x200, Cylinders: 0x16441, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'A'
00:39:50.0188 0x1fd4  Drive \Device\Harddisk2\DR2 - Size: 0x25433D6000 ( 149.05 Gb ), SectorSize: 0x200, Cylinders: 0x4C01, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'A'
00:39:50.0190 0x1fd4  Drive \Device\Harddisk3\DR3 - Size: 0x1BF2976000 ( 111.79 Gb ), SectorSize: 0x200, Cylinders: 0x3901, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type 'A'
00:39:50.0237 0x1fd4  ============================================================
00:39:50.0237 0x1fd4  \Device\Harddisk0\DR0:
00:39:50.0237 0x1fd4  MBR partitions:
00:39:50.0237 0x1fd4  \Device\Harddisk0\DR0\Partition1: MBR, Type 0x7, StartLBA 0x800, BlocksNum 0x3A384800
00:39:50.0237 0x1fd4  \Device\Harddisk1\DR1:
00:39:50.0237 0x1fd4  MBR partitions:
00:39:50.0237 0x1fd4  \Device\Harddisk1\DR1\Partition1: MBR, Type 0x6, StartLBA 0x800, BlocksNum 0x57545000
00:39:50.0237 0x1fd4  \Device\Harddisk2\DR2:
00:39:50.0237 0x1fd4  MBR partitions:
00:39:50.0237 0x1fd4  \Device\Harddisk3\DR3:
00:39:50.0238 0x1fd4  MBR partitions:
00:39:50.0238 0x1fd4  \Device\Harddisk3\DR3\Partition1: MBR, Type 0x7, StartLBA 0x800, BlocksNum 0xFA000
00:39:50.0238 0x1fd4  \Device\Harddisk3\DR3\Partition2: MBR, Type 0x7, StartLBA 0xFA800, BlocksNum 0xDE99800
00:39:50.0238 0x1fd4  ============================================================
00:39:50.0239 0x1fd4  C: <-> \Device\Harddisk3\DR3\Partition2
00:39:50.0261 0x1fd4  D: <-> \Device\Harddisk0\DR0\Partition1
00:39:50.0297 0x1fd4  E: <-> \Device\Harddisk1\DR1\Partition1
00:39:50.0297 0x1fd4  ============================================================
00:39:50.0297 0x1fd4  Initialize success
00:39:50.0297 0x1fd4  ============================================================
00:39:59.0672 0x0310  KLMD registered as C:\WINDOWS\system32\drivers\99017884.sys
00:40:00.0237 0x0310  Deinitialize success
-------------------------------
 
Malwarebytes
www.malwarebytes.com
 
-Detalles del registro-
Fecha del análisis: 18/1/18
Hora del análisis: 0:46
Archivo de registro: 995ae682-fbe0-11e7-9bf9-0862662ae39b.json
Administrador: Sí
 
-Información del software-
Versión: 3.3.1.2183
Versión de los componentes: 1.0.262
Versión del paquete de actualización: 1.0.3718
Licencia: Gratis
 
-Información del sistema-
SO: Windows 10 (Build 16299.192)
CPU: x64
Sistema de archivos: NTFS
Usuario: DESKTOP-8EJOT4I\selohu
 
-Resumen del análisis-
Tipo de análisis: Análisis personalizado
Resultado: Completado
Objetos analizados: 443496
Amenazas detectadas: 0
(No hay elementos maliciosos detectados)
Amenazas en cuarentena: 0
(No hay elementos maliciosos detectados)
Tiempo transcurrido: 1 hr, 36 min, 31 seg
 
-Opciones de análisis-
Memoria: Activado
Inicio: Activado
Sistema de archivos: Activado
Archivo: Activado
Rootkits: Activado
Heurística: Activado
PUP: Detectar
PUM: Detectar
 
-Detalles del análisis-
Proceso: 0
(No hay elementos maliciosos detectados)
 
Módulo: 0
(No hay elementos maliciosos detectados)
 
Clave del registro: 0
(No hay elementos maliciosos detectados)
 
Valor del registro: 0
(No hay elementos maliciosos detectados)
 
Datos del registro: 0
(No hay elementos maliciosos detectados)
 
Secuencia de datos: 0
(No hay elementos maliciosos detectados)
 
Carpeta: 0
(No hay elementos maliciosos detectados)
 
Archivo: 0
(No hay elementos maliciosos detectados)
 
Sector físico: 0
(No hay elementos maliciosos detectados)
 
 
(end)
-----------------------------------------
 
# AdwCleaner 7.0.6.0 - Logfile created on Thu Jan 18 14:07:05 2018
# Updated on 2017/21/12 by Malwarebytes 
# Database: 01-16-2018.1
# Running on Windows 10 Pro (X64)
# Mode: scan
 
***** [ Services ] *****
 
No malicious services found.
 
***** [ Folders ] *****
 
No malicious folders found.
 
***** [ Files ] *****
 
No malicious files found.
 
***** [ DLL ] *****
 
No malicious DLLs found.
 
***** [ WMI ] *****
 
No malicious WMI found.
 
***** [ Shortcuts ] *****
 
No malicious shortcuts found.
 
***** [ Tasks ] *****
 
No malicious tasks found.
 
***** [ Registry ] *****
 
No malicious registry entries found.
 
***** [ Firefox (and derivatives) ] *****
 
No malicious Firefox entries.
 
***** [ Chromium (and derivatives) ] *****
 
No malicious Chromium entries.
 
*************************
 
C:/AdwCleaner/AdwCleaner[C0].txt - [2545 B] - [2018/1/6 1:57:53]
C:/AdwCleaner/AdwCleaner[C1].txt - [4177 B] - [2018/1/7 18:47:25]
C:/AdwCleaner/AdwCleaner[C2].txt - [3038 B] - [2018/1/9 14:14:35]
C:/AdwCleaner/AdwCleaner[S0].txt - [944 B] - [2017/12/31 17:9:11]
C:/AdwCleaner/AdwCleaner[S10].txt - [5683 B] - [2018/1/8 8:51:4]
C:/AdwCleaner/AdwCleaner[S11].txt - [5432 B] - [2018/1/8 13:8:0]
C:/AdwCleaner/AdwCleaner[S12].txt - [5348 B] - [2018/1/8 13:13:3]
C:/AdwCleaner/AdwCleaner[S13].txt - [3808 B] - [2018/1/8 15:42:39]
C:/AdwCleaner/AdwCleaner[S14].txt - [3230 B] - [2018/1/8 15:58:28]
C:/AdwCleaner/AdwCleaner[S15].txt - [3000 B] - [2018/1/9 14:14:15]
C:/AdwCleaner/AdwCleaner[S16].txt - [2214 B] - [2018/1/12 12:12:0]
C:/AdwCleaner/AdwCleaner[S17].txt - [2282 B] - [2018/1/12 12:51:6]
C:/AdwCleaner/AdwCleaner[S18].txt - [2350 B] - [2018/1/12 13:3:11]
C:/AdwCleaner/AdwCleaner[S19].txt - [2418 B] - [2018/1/14 15:42:56]
C:/AdwCleaner/AdwCleaner[S1].txt - [2634 B] - [2018/1/2 13:18:55]
C:/AdwCleaner/AdwCleaner[S20].txt - [2487 B] - [2018/1/15 1:15:27]
C:/AdwCleaner/AdwCleaner[S21].txt - [2555 B] - [2018/1/15 2:17:50]
C:/AdwCleaner/AdwCleaner[S22].txt - [2623 B] - [2018/1/17 14:7:16]
C:/AdwCleaner/AdwCleaner[S2].txt - [2547 B] - [2018/1/2 13:27:15]
C:/AdwCleaner/AdwCleaner[S3].txt - [2055 B] - [2018/1/3 22:39:32]
C:/AdwCleaner/AdwCleaner[S4].txt - [2714 B] - [2018/1/6 1:56:53]
C:/AdwCleaner/AdwCleaner[S5].txt - [1344 B] - [2018/1/6 18:57:7]
C:/AdwCleaner/AdwCleaner[S6].txt - [4387 B] - [2018/1/7 18:44:22]
C:/AdwCleaner/AdwCleaner[S7].txt - [4324 B] - [2018/1/7 18:47:14]
C:/AdwCleaner/AdwCleaner[S8].txt - [1611 B] - [2018/1/7 23:6:53]
C:/AdwCleaner/AdwCleaner[S9].txt - [6743 B] - [2018/1/8 2:46:48]
 
 
########## EOF - C:\AdwCleaner\AdwCleaner[S23].txt ##########
 
 
Now he does not detect anything, but I'm not sure he's okay. One question, what I would have to do to learn how to handle Farbar Recobery Scan Tools.
Thank you
 
 

Now he does not detect anything, but I'm not sure he's okay. One question, what I would have to do to learn how to handle Farbar Recobery Scan Tools. Thank you



#7 dc3

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Posted 18 January 2018 - 09:22 AM

The TDSSKiller log doesn't appear to be complete.  Did you post the entire log?

 

From what I've seen so far it doesn't look like there is any malware present.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 selohu

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Posted 18 January 2018 - 09:25 AM

https://mega.nz/#!fZMWVZoK!x17u_D2Qc9wEU_1FpxhPKPBACQYNH6Az9RiD25N97d8


Edited by selohu, 18 January 2018 - 09:31 AM.


#9 dc3

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Posted 18 January 2018 - 09:34 AM

Thank you, this is what I needed to see.  The TDSSKiller didn't find anything.  It's looking like this computer isn't infected.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 selohu

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Posted 18 January 2018 - 09:51 AM

Gracias,

 

Qué tendría que hacer para aprender a manejar Farbar Recobery Scan Tools. Gracias


Edited by selohu, 18 January 2018 - 09:52 AM.


#11 dc3

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Posted 18 January 2018 - 10:01 AM

Malware Removal Training Program - Virus, Trojan, Spyware, and Malware Removal Logs


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 selohu

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Posted 18 January 2018 - 01:25 PM

He asks me for a password, how do I get it and how do I send it to the mail.



#13 dc3

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Posted 19 January 2018 - 12:15 PM

Who is asking you for a password? 

 

Are you the original poster of this topic?

 

What is this person's relationship to you, friend, family member, tech from a shop... ?

 

If you have a password and have been using it you would be aware of what it is.

 

You edited post #8 after you had already posted.  When you make changes like this no notifications are sent to member posting in this topic.  I hadn't noticed this link in post #8 until this morning.  By the way, the link take me to a website where it asks for information I don't have.

 

Hola, buenas 

 

Siempre que analizo con este software me detecta esto, que puedo hacer para eliminarlo?. Gracias

 

Mod Edit:  Google Translate:  "Whenever I analyze with Rkill the following appears, how could I eliminate it? Thank you" - Hamluis.

You stated that "the following appears", what appears.  You never explained this.

 

Do you know if the translation which was added is accurate?

 

As I stated previously, it dosen't appear that this computer is infected.

 

What problems are you having with this computer?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 selohu

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Posted 19 January 2018 - 02:23 PM

Hello, to see
At the moment I have not come back to what I said. About the key, I was confused what I meant is that it asks me to enter a code. The thing is, I do not know what I have to do to get that code sent to me.
Thank you and sorry for the confusion. Ah, if I am the owner of the forum user.

#15 dc3

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Posted 20 January 2018 - 09:05 AM

We have a serious communication problem since neither of us speaks the other's native tongue.  Do you have someone who speaks English who could translate for you?  I will see if I can find a staff member who speaks Spanish and would be willing to help.  Some of your responses make no sense to me, we are getting nowhere.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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