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W7 program slow to start except in safe mode

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#1 newf_1


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Posted 11 January 2018 - 12:51 PM

Hi all!
  I have a program on my W7 computer called Family tree maker 2005. Up to abt. 6 months ago it would start within seconds when I clicked the icon. In the last 2 or 3 months it takes about a minute for the hour glass to stop and for the program to come up. Any idea what I might do to get it back working the way it used to. 

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#2 JohnC_21


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Posted 11 January 2018 - 12:57 PM

You can do a clean boot and open a few startup programs and services at a time, relaunching Family Tree each time you add a few items. This would narrow down the process or service.




Edit: Because the program launches in Safe Mode I believe you have a conflict. Perhaps your security suite or some other program that starts at boot.

Edited by JohnC_21, 11 January 2018 - 12:59 PM.

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