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PC restarts for no apparent reason.


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7 replies to this topic

#1 garchomp

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Posted 10 January 2018 - 09:55 PM

As the title suggests, my PC restarts at random times, and I don't know what triggers it. One time I was just browsing the internet, then it restarts. Other times Im playing games, and other times im just using MS word. its not frequent, but it disrupts what I was doing. Is there something wrong with my PC? I attached my PC's specifications.

 

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#2 dicke

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Posted 11 January 2018 - 09:53 AM

I will assume that all programs are up to date - to include your security program

Since this is a desktop are all of your power connections tight?

Do you have a heat problem?


Stay well and surf safe [stay protected]

Dick E


#3 mightywiz

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Posted 11 January 2018 - 04:08 PM

random reboots:  most common is power supply going bad.  it will just give up and your computer will shut down on you.



#4 garchomp

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Posted 11 January 2018 - 09:10 PM

@dicke, non-whatsoever. all my power connections are plugged perfectly. my heat sink works perfectly too

@mightywiz is my power supply really the problem here?



#5 opera

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Posted 12 January 2018 - 08:16 AM

Just in case it is anything to do with an Intel patch you may have installed 

 

 

Intel rolled out its own security updates to address Meltdown and Spectre vulnerabilities disclosed earlier this year, but it turns out that just like it happened with Windows and Ubuntu patches, they’re causing unexpected reboots on a number of PCs. 

 

http://news.softpedia.com/news/intel-confirms-meltdown-spectre-updates-bug-causing-system-reboots-519349.shtml


Edited by opera, 12 January 2018 - 08:16 AM.


#6 Allan

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Posted 12 January 2018 - 08:35 AM

Also, let's rule out (or in) blue screen events in the event restart on error is not disabled:

 

Download BlueScreenView:

http://www.nirsoft.net/utils/blue_screen_view.html

unzip downloaded file and double click on BlueScreenView.exe to run the program.

when scanning is done, go to EDIT - Select All

Go to FILE - SAVE Selected Items, and save the report as BSOD.txt

Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

 

If there are no events, we probably can rule it out.


Edited by Allan, 12 January 2018 - 08:36 AM.


#7 garchomp

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Posted 15 January 2018 - 06:38 AM

@BC Adviser okay I waited for my PC to restart randomly again, and bluescreenview didnt scanned anything



#8 Allan

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Posted 15 January 2018 - 08:09 AM

Okay good. We can likely rule out BSOD errors. Thanks.






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