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#1 aland


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Posted 28 September 2006 - 09:32 AM

[font=Comic Sans Ms][size=4]
Hi, everyone...

Device Manager says: This device is working properly.

I say: It doesn't!

Last June, for the 3rd/4th time printer chews up paper, then, after clearing jam refuses to work. Enough is enough , I buy a new printer/scanner. Come to install software. CD-R won't read disk. Will play DVD, but not audio discs or software disks.

Try the next best thing - go on holiday!

When I get back, still not working. Can't use printer or new I-Pod bought in the big city, while on holiday. ( I live in small town in Southern Philippines, not much tech help available).

Leave the Epson sotware disk in drive. By chance, after a few days, when re-starting computer, drive bursts into life. load my software, printer working fine. Still wont read any other disks. After another week, by the same technique of multiple, routine re-starts, eventually load the I-Pod software. End of story. It hasn't worked since.

Right now, it wont read or write disks or play DVD. When I tried it today, for the first time, I could here a soft, intermittent clicking sound.

Device Manager is still insistent, 'device is working poroperly'.

Before I try to find an external player to substitute, am I missing something? Is there something I can try?

Thanks for reading this.


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#2 dc3


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Posted 28 September 2006 - 10:11 AM

Have you done the usual troubleshooting, check IDE and power connections? Change the IDE cable?

Does the LED come on as usual when you insert a disc? If you have checked your connections and the LED doesn't come on you may just have a dying unit. Do you have another CD or DVD that you can try?

Not knowing what CD/DVD you have I don't know if you need drivers or if it is just a plug and play. If it's a dual layer or lightscribe it should have drivers, try reinstalling them, I realize that this may difficult with the intermittent problem you have.

Try disconnecting the CD/DVD, turn the computer on and off, reconnect the CD/DVD, turn the computer back on and see if the install wizard recognizes it as a new device.

One last thing to try would be to reset your CMOS and make sure that your CD/DVD is enabled.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





#3 aland

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Posted 04 October 2006 - 08:27 AM


Thanks for your time. LED does light up. Will try your suggestions....


#4 usasma


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Posted 05 October 2006 - 07:42 AM

I'm on a "kick" with this free burner today. It doesn't require installation either. Try it to see if you can burn with it - if so, it's most likely your burning software. If it doesn't burn, then we'll have to start looking at drivers or another drive.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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