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Posted 09 January 2018 - 07:42 AM
Posted 09 January 2018 - 07:50 AM
Please note that I cannot try booting from a windows cd as I don't have access to one. I'm also told the CD drive no longer works!
you can create a bootable USB stick for free....
what version of windows?
Posted 09 January 2018 - 09:22 AM
Posted 09 January 2018 - 02:36 PM
I know where "mikey11" is going & it is likely he is thinking the same things I am. At this point the good news is your computer is functioning but there is something -- likely in Windows -- that is keeping it from getting to the home screen.
Unlike Windows 8 & 10, most Windows 7 installs did not have locks on the USB ports. One exception to that is some employers had things setup so computers they owned could not access USB drives.
That said my first thought would be to preserve everything you have as the normal recovery processes might corrupt or erase data. Check with the people you know to see if you can find someone who knows how to take a backup of the data you have by booting from a USB drive that has a backup utility. I saw in your post that you were having problems accessing the USB ports but I tend to be an optimist even as the headsman's axe falls.
If you were able to find someone knowledgeable another option would be to pull the hard disc, connect it to a cable that allows it to be plugged into the USB port on a different computer & backup the data to that computer.
Since chkdsk found nothing, I would really suspect the issues are with Windows itself & it might be possible to reinstall Windows using the repair option.
Please keep us in the loop.
Posted 23 January 2018 - 02:52 PM
Posted 23 January 2018 - 05:33 PM
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