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Command prompt opened and closed at startup.


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#1 mikkymouse999

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Posted 08 January 2018 - 07:28 PM

My computer was recently infected with a pretty deep-rooted virus.  I had it cleaned at my local computer technician but I'm not covinced it is 100% clean - especially since until recently command prompt kept opening and then closing itself several times over at startup.

Some background - until recently I was applying for jobs via a number of job websites.  Unfortunately, I was sent a bogus offer of employment by a phisher, clicked on a link and all hell was let loose.  As mentioned I got my computer cleaned out although the technician would not reveal exactly what it was that infected my computer as he stated he did not want to simultaneously reveal the in-house anti-malware programme the store used... - nevertheless I started receiving phisihing attempts by the dozen to my email address some of which were highly sophisiticated and after being caught out again, then having my computer cleaned again and then receiving even ore bogus offers of employment I purchased Eset security suite to get some top-of-the-line protection.  I have enlisted ESET remote support to double-check my computer and the technician seemed pretty certain it was clean.  However, the definitive cause as to why command prompt continued to open and close at startup could not be ascertained.  I have trawled the internet for advice on causes and solutions and have tried numerous suggestions.  Unfortunately the problem I have now is although I seemed to have stopped command prompt popping up, I'm not sure what it was that was causing it, and particularly since it may have been a virus and the information on what command prompt was trying to load at startup is no longer available to me since it has now stopped, I am not sure the root cause has been solved.  

OS is Windows 10.  Have Autoruns installed and have checked task manager for startup programmes.  Any advice on securing my email from phishers/spammers would be appreciated - using Outlook.  Also 

Please help!

Thanks

mikkymouse99



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#2 boopme

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Posted 09 January 2018 - 10:58 AM

Hello please repost this... Do steps 6 and7...

Please follow this Preparation Guide and post in a new topic.
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#3 RolandJS

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Posted 09 January 2018 - 11:17 AM

Did the DOS command box stay open long enough for you see the name of the EXE that is involved?  I ask because I have one that pops up for a few seconds and then is gone, it is from something in the task scheduler.


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