Posted 11 January 2018 - 09:31 AM
Hi again, hedera!
Midimusicman, I think I'll use your links to pull down the vendor's uninstall tool - thank you! How much of a problem is it that I uninstalled BitDefender from the control panel when not in Safe Mode?
You are welcome!
As opposed to in Safe Mode, in Normal Mode, Bitdefender runs and will interfere with the uninstallation, so to use an analogy, in Normal Mode, Bitdefender is awake and active, whereas in Safe Mode it is asleep and passive, and will as such not interfere with the uninstallation.
As for how much of a problem this is, if any and you want to resolve it, you should make sure to reinstall Bitdefender as part of the uninstallation process, preferably in the order specified, so you subsequently have run all the BD uninstall tools.
...I know from experience that to reinstall BitDefender, I'd have to uninstall Malwarebytes first, then install BitDefender, then reinstall Malwarebytes.
Again, as long as Malwarebytes is running, it will interfere with the reinstallation of Bitdefender, so I would recommend keeping that in mind.
As a side note, in the past, Malwarebytes used to recommend users to first exit their Anti-Virus in order to avoid that it would interfere with the installation, and I guess that still applies.
And please post back with the results, as we are eager to know exactly which BD uninstall tool that actually manages to resolve your issue.
Edited by midimusicman79, 11 January 2018 - 10:19 AM.
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