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Win Xp Stuck In Setup -- Urgent


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#1 shawnvw

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Posted 28 September 2006 - 02:39 AM

Windows XP Service Pack 2. Using setup disk for Windows XP Service Pack 1a.

I was following the instructions of Kev1952's "Repairing Windows XP" post. I got as far as "Press 'R' and setup will then take over and do the necessary work." At one point it stopped, displaying a BSOD and the error BAD_POOL_CALLER and the code 0x0000000c2 (0x00000007, 0x00000cd4, 0x00340045, 0xe1ea78c)

I rebooted several times, but never got past that error. Finally I tried to go back and start on the hard drive instead of the Windows CD, but every time I do it starts Setup again, and insists that I put the CD back in. Then it hangs with the BAD_POOL_CALLER screen again.

So I must either (1) start from the HD and bypass the Setup in progress, or (2) continue the Setup and skip whatever component causes the BAD_POOL_CALLER error.

My techie friend thinks it's happening because the CD is SP1a and the computer has SP2. Any ideas?

Edited by shawnvw, 28 September 2006 - 11:00 AM.


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#2 ComputerWhizz7

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Posted 28 September 2006 - 04:46 AM

Your friend is right. You will find Windows will not install over an OS that is newer than the one on the CD, you would have to remove windows and install it that way. Remember Microsoft does not support anything lower than Windows XP SP2.
I came, I saw, I conquered. - Julius Caeser

#3 shawnvw

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Posted 28 September 2006 - 11:03 AM

Your friend is right. You will find Windows will not install over an OS that is newer than the one on the CD, you would have to remove windows and install it that way.


How do I do that? Remember, no matter what I do, the computer starts with "Setup Resuming" and asks for the SP1a disk.

#4 usasma

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Posted 28 September 2006 - 11:49 AM

Here's a couple of links about the BAD_POOL_CALLER error:
http://aumha.org/win5/kbestop.php#0xc2
http://www.osronline.com/ddkx/ddtools/bccodes_8k9z.htm

I doubt that the BAD_POOL_CALLER error is related to the SP2 vs SP1a issue. BUT...I do believe that the BAD_POOL_CALLER error is related to the ability of the system not being able to continue Setup because a piece of hardware (or it's driver) isn't functioning properly.

There's several ways to work this:
1) You can slipstream SP2 into your SP1a disk and run the install from there to see if it works.
2) You can go into Windows and fix the problem that's causing the BAD_POOL_CALLER error.

I'd suggest, that if you can still get into Windows, that you check Device Manager for any devices with red x's or yellow !'s.

If there's nothing there, you might be able to find some more information on the error message by using the Event Viewer. Here's a how-to: http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#5 shawnvw

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Posted 28 September 2006 - 01:08 PM

1) You can slipstream SP2 into your SP1a disk and run the install from there to see if it works.

Okay, what does that mean? And how do I do it?

2) You can go into Windows and fix the problem that's causing the BAD_POOL_CALLER error.

How do I do that when I can't start Windows?


--Shawn

#6 Enthusiast

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Posted 28 September 2006 - 01:23 PM

Slipstreaming Windows XP with Service Pack 2 (SP2)
http://winsupersite.com/showcase/windowsxp..._slipstream.asp

Here is some freeware that may help you make a slipstreamed cd:
AutoStreamer 1.0.30
http://www.majorgeeks.com/download4444.html

Once you have completed making a slipstreamed installation cd you may need to use a set of Windows XP Setup Boot Disks if the slipstreamed cd will not start the installation though it should.

You can download them from Microsoft and the ones you will need will be those for SP2.
How to obtain Windows XP Setup boot disks
http://support.microsoft.com/?kbid=310994

You will need your Windows 25 digit key number so keep it handy.
Good luck.

Edited by Enthusiast, 28 September 2006 - 01:24 PM.


#7 usasma

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Posted 28 September 2006 - 06:14 PM

I thought that you could start Windows because of your comment that you had to "start from the hard drive and bypass Setup"
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 rubiconeye

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Posted 28 September 2006 - 06:50 PM

why dont you just delete the xp on the drive already with 'dban's boot n nuke' then install windows on a completely fresh drive. i presume you're going to have to download sp2 to make a slipstreamed disk, why not just update when you have a fresh copy installed, make a disk image copy once everything is updated and working ok.

boot n nuke available here: http://dban.sourceforge.net/

good luck

#9 ThorXP

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Posted 29 September 2006 - 08:31 AM

You might have to remove the hard drive from this computer and install it in another computer as a slave drive and after it is able to be accessed by Windows on that computer you will have to manually backup all of your important data that you have to another media like CD-R's, DVD or Thumb drive. Then when this is done return it to the original computer as a master drive on the primary IDE cable and do the following:

I hope you have the Windows software for this machine. Please use Internet Explorer to view this article

Microsoft KB - How to perform a clean boot in Windows XP = http://support.microsoft.com/default.aspx?...kb;EN-US;310353

#10 thetechpros

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Posted 11 November 2009 - 11:49 PM

Nikon Imaging Software recently installed a driver for the users camera. Started in safe mode, Start - Run - MSConfig - Startup tab, took the check out, restarted in regular mode (no blue screen - bad_pool_caller - gone!) Add remove programs removed Nikon software - All OK! Thanks for the tips, I did check the mem first - (by trying each piece by itself as stated above - I have never used a memory checking software??). :thumbsup:




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