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BSOD - REFERENCE_BY_POINTER


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#1 Protophia

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Posted 06 January 2018 - 10:23 AM

Last night I experienced this BSOD, the first one in a very long time, so I got a little concerned.

 

Speccy link - http://speccy.piriform.com/results/nE8up2KTk1HjKwySnZLX8BK

Speccy snapshot - https://imgur.com/a/55Cac

 

A little help would be very appreciated

Thanks!

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#2 jcgriff2

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Posted 06 January 2018 - 11:17 PM

Hi. . .

The BSOD dump was of little help. It named "NT" as the probable cause. NT is the Windows kernel and was named as a default of sorts as the real cause could not be determined.

See if the Driver Verifier can help us here - https://www.bleepingcomputer.com/forums/t/576333/driver-verifier-bsod-related-windows-10-81-8-7-vista/

Let it run in the background for at least 24 hours. The idea here is for D/V to force a BSOD and name the problematic 3rd party driver. So if you get a BSOD while Driver Verifier is running, get the dump, zip it up and attach to your next post.

Otherwise, we start testing hardware starting with RAM.

Regards. . .

jcgriff2
Microsoft MVP 2009-2015

#3 Protophia

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Posted 07 January 2018 - 10:31 AM

Thanks for the reply, I'll do as you say.

Once I get the results, should I reply this same post, right?



#4 Protophia

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Posted 07 January 2018 - 02:03 PM

So, the Driver Verifier is still running, everything goes fine until my PC reaches the desktop, then a BSOD appears in 1-3 minutes. It has happened 4 or 5 times in a row, it is normal? The message that appears with the BSOD is "DRIVER_IRQL_NOT_LESS_OR_EQUAL".



#5 Protophia

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Posted 07 January 2018 - 03:05 PM

Well, the BSOD were appearing constantly, so I decided to stop the D/V by booting into safe mode. Now everything works fine. There are 7 dump files in the "minidump" folder since the D/V started doing it's work. It was like a loop. Here are the files.

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#6 jcgriff2

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Posted 08 January 2018 - 09:56 PM

Hi. . .

I processed 8 of your minidumps (8 were submitted). 7 of them named "memory corruption" as the probable cause. Then there was the 8th and most important dump because it was a VERIFIER_ENABLED_VISTA_MINIDUMP - meaning that this was the dump from the BSOD that occurred while Driver Verifier was running.

Unlike the others, this dump named a 3rd party driver faulted for the BSOD:

Probably caused by : IUFileFilter.sys ( IUFileFilter+6380 )
IUFileFilter.sys is a an IU File Filter driver for a product called IOBit. The product appears to me to be some type of optimization app to optimize Windows.

I assure you that Windows 10 needs no help in the optimization department.

https://www.iobit.com/en/index.php

My advice is to uninstall the app immediately.

If you continue to get BSODs, run Driver Verifier again.

Regards. . .

jcgriff2

Edited by jcgriff2, 08 January 2018 - 10:02 PM.

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#7 Protophia

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Posted 09 January 2018 - 09:10 AM

I knew I didn't have to install that crap, haha

 

Thanks a lot for your help, you people are amazing!






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