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Windows updater service not working

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#1 gbrockway


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Posted 05 January 2018 - 10:50 PM

I am running Windows7 Home Premium 64.  When I try to check for updates I get a message that the computer cannot check for updates because that service is not running. I have tried rebooting but that didn't work.  Any solutions or ideas?

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#2 hamluis



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Posted 06 January 2018 - 07:37 AM

Go into services, scroll down to Windows Update.  Click on it.  If status is "STARTED", click the drop down menu and change it to "Disabled".  Reboot.  Go back to Services and change the status now to "Started", then go back to the installed programs list and click on the Windows Update button.


The restart may clear your problems.



#3 dc3


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Posted 06 January 2018 - 11:45 AM

You need to check on two Services, not just the Windows Update service.  The other service needed to be checked is the Background Intelligence Transfer service.  


Press the Windows key OS4o0pO.png and the R key to open Run box.


Type services.msc in the Run box, then click/tap OK


When Services opens scroll down to the Background Intelligence Transfer service and double click on it.


Check to see that the Startup type: is set to Manual.


Check to see that the Service status: is Running.


If either of these is not correct change them so that they are correct.



Do the same with the Windows Update service.  The Startup type and Service status are both the same as above.


Both of these services have the Remote Procedure Call (RPC) service.  If there is a problem setting either of the services check on the RPC.


Restart the computer when you are done.

Edited by dc3, 06 January 2018 - 11:49 AM.

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#4 quietman7


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Posted 10 January 2018 - 09:42 PM

Go into Control Panel > System and Security > Windows Update and change Windows Update settings to "Never check for updates (not recommended)", uncheck everything else, click ok and then run Windows Update.

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#5 Jimbo4u


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Posted 19 January 2018 - 02:57 PM

From time to time I have found the WSUS Offline updater to be very helpful. Google WSUS Offline and download the file. Create a Temp folder on your desktop. Place the download there and unpack. Run the generator. Even though it is an FTP download, it takes a while. Once done Run the Installer. Reboot and Updates should be okay after that.

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