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ASUS X205T - no connections are available


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#1 kat8838

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Posted 05 January 2018 - 03:22 PM

I have an ASUS X205T and the other day the internet was working perfectly fine, but now it has a red X over the internet icon and says that 'no connections are available'

The error message I receive when troubleshooting is "the broadcom 802.11abgn wireless sdio adapter is experiencing driver or hardware related problems"

I am running Windows 8. 

I even tried reinstalling to factory settings and I am getting the same error. 

This isn't a brand new computer, but I've used it a total of less than 10 times, but I really need it now, as my other laptop is on the fritz (when it rains...). 

 

Thank you so much for any help you can provide! 



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#2 JohnC_21

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Posted 05 January 2018 - 03:59 PM

Is there a yellow exclamation mark next to your Wifi adapter in Device Manger?

 

I could not find drivers on the support site but because you get the same problem doing a clean install you may have a hardware problem.

 

If you need Wifi look locally for a USB Wifi Dongle. Disable the Broadcom chipset in Device Manager before attaching the dongle.

 

https://www.ebay.com/sch/i.html?_odkw=usb+wifi+dongle+tplink&_sop=15&_osacat=45002&_from=R40&_trksid=p2045573.m570.l1313.TR1.TRC0.A0.H0.Xusb+wifi+nano+adapter.TRS0&_nkw=usb+wifi+nano+adapter&_sacat=45002

 

Are you running Windows 8 or 8.1. I mention this because Microsoft no longer offers security updates for 8, only 8.1. This includes patches for the new kernel vulnerabilities recently announced. 



#3 kat8838

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Posted 05 January 2018 - 04:18 PM

Thank you for your reply. 

 

I am running Windows 8.1. 

 

And yes, there is a yellow exclamation mark next to my Wifi adapter in Device Manger.

 

I'm a bit of a computer dummy, so using a USB Wifi Dongle will make the wifi work? Could you tell me how to disable the broadcom chipset?

 

Thank you again! 



#4 JohnC_21

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Posted 05 January 2018 - 04:51 PM

Firstly, Right click the Network Adapter with the Yellow Exclamation Mark. Select Properties. Under the Details tab select Hardware IDs in the dropdown box. Copy and Paste the first line into your next post.

 

To disable the adapter you right click the Adapter in Device Manager and select Disable.

 

The Wifi dongle is plug and play. Attach the dongle. Windows will detect your Wifi networks by clicking the Wifi icon in the System Tray. Provide your Password. If getting one locally look for Tplink or Edimax nano adapters. The package will tell you if they are compatible with Windows 8.1.

 

Edit: Reinstalling the driver may get your Wifi back. Is this computer currently connected via Ethernet? If it is right click the Adapter in Device Manager and select Update Driver. Windows may be able to find one on the internet.


Edited by JohnC_21, 05 January 2018 - 04:52 PM.


#5 kat8838

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Posted 05 January 2018 - 05:04 PM

The first line under hardware ids is: SD\VID_02d0&PID_a94d&FN_1

 

I am currently using another laptop. I did download the Broadcom driver from here https://www.asus.com/us/Laptops/ASUS_EeeBook_X205TA/HelpDesk_Download/ and transferred it using an external hard drive and unfortunately it did not work. 



#6 kat8838

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Posted 05 January 2018 - 05:22 PM

If I end up having to go the dongle route, would this one be ideal? 

 

https://www.amazon.com/Edimax-EW-7811Un-150Mbps-Raspberry-Supports/dp/B003MTTJOY/ref=pd_sim_147_1?_encoding=UTF8&psc=1&refRID=V845MN87JZD9R92ZPGN1



#7 JohnC_21

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Posted 05 January 2018 - 05:35 PM

Yes, that would be a good one to get. If you intend to keep the laptop in one place they do have Wifi dongles with antennas which has a longer range.

 

That's not the Vendor and Device ID I was expecting to see. It would be something like PCI\VEN_14E4&DEV_XXXX along with a Subsys number. Doing some googling it's a broadcom SDIO adapter. I'm not familiar with the SDIO Wifi spec. I think it is a SD card type interface but I could be wrong. I think your best bet would be to get the Edimax dongle.



#8 kat8838

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Posted 05 January 2018 - 05:41 PM

I shall order it now. 

 

Thank you so, so much for helping me troubleshoot this issue. I truly appreciate it! 



#9 JohnC_21

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Posted 05 January 2018 - 05:51 PM

Your Welcome,

Please post an update on how the dongle worked for you. Thanks.



#10 kat8838

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Posted 07 January 2018 - 03:25 PM

The dongle arrived 5 minutes ago and my wifi is working perfectly! 

 

Thanks again! 



#11 JohnC_21

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Posted 07 January 2018 - 06:13 PM

Your Welcome,

Hopefully it keeps working well for you.



#12 kat8838

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Posted 08 January 2018 - 06:39 AM

I hope so too. Fortunately, I just need it for basic things and a dongle allows it. I think it might be a true hardware issue, a loose wire even. Don't even care. 



#13 JohnC_21

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Posted 08 January 2018 - 08:19 AM

I wouldn't even attempt to open that computer up, the EeeBook. That's what is great about the USB dongles.






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