some computer details:
Processor: AMD A4-5000APU WITH RADEON HD GRAPHICS 1.50GHzInstalled memory (RAM): 4.00GB (3.44GB usable)System type: 64-bit Operating System, x64 based processormotherboard specs: Manufacturer: TOSHIBA Product: Portable PCSerialNumber: 1Version: MPI don't know what the psu for my computer is and wouldn't be able to figure it out without opening it up which would take some time, but from what I remember that battery health is slightly poor and it is a lithium battery.
so for about over 6 months now my computer has been crashing, everytime it does I get an error message that says atimdag.sys error system thread exception not handled, or something like that, then when it got to 100% it willrestart on it's own, thought now it takes some time for it to restart after it gets to 100% it usually happened whenever I had a lot of tabs open.
Since then I've tried using windows repair, deleting the graphics drivers and reinstalling them, then I tried running sfc in safe mode, followed by dism, as well as deleting the quad core processor drivers (which is what was listed as corrupted in the cbs.log, if I remember correctly, it might have been a different log, it was either one from the sfc or dism though.)
Anyway now my computer crashes on average of about once a day if i have 8 or 9tabs open at once, and for some reason if i'm just playing a single youtube video, though that's only if i'm on the tab that the video is playing, and it's never happened when watching videos from other sites. It's also never crashed when i'm playing fallout new vegas .My next Idea would be to try windows repair but make sure that that I do everything in safe mode from the very start, though I wouldn't expect it to have much of a difference, if that doesn't work I might have to reinstall a new operating system and reinstall all of my apps. (I swear next time i'm making a windows system image, backing it up to three different places and updating it once a week).so yeah, if anybody could help me out with this I would be most appreciative.
I've had this problem for over six months and would really like to get it fixed it possible, should also add that recently my laptop fell on the floor and since then it's been freezing on and off which it didn't do before, if there's anything i've forgot to include let me know.