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Windows update messed up laptop display


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#1 Northernmom24

Northernmom24

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Posted 04 January 2018 - 11:39 AM

I finally clicked the restart button on an update last night and now my laptop display is non functioning. It flashes black then white and has random white on black squares as I touch the touchsceeen or mouse pad. As if its trying to do something but the display is not cooperating. I have a 10 second video of the problem but not sure if i can upload that. Please help I am at a loss. :/

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#2 FreeBooter

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Posted 04 January 2018 - 02:06 PM

Hi Northernmom24

 

You can use Startup Repair and System Restore tools from Windows 10 Installation DVD. If you don't have Windows 10 Installation DVD you can create one with Windows 10 Media Creation Tool.


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