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Remove Smtpsvc.exe Worm File


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#1 dragonfly-aa

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Posted 27 September 2006 - 07:56 PM

I've used the following to disinfect my computer but no luck. Any guaranteed recommendations are greatly appreciated.

Unsuccessful in removing smtpsvc.exe:
Webroot Spy Sweeper
Yahoo Online Protection
C-Cleaner
Ad-Aware SE Personal

I could not successfully download the updated Microsoft AntiSpyware Beta 2 software to run.

Help!

Moderator Edit: Moved topic to more appropriate forum. ~ Animal

Edited by Animal, 27 September 2006 - 07:58 PM.


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#2 rigel

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Posted 28 September 2006 - 02:49 PM

Hi dragonfly-aa,

smtpsvc.exe is noted in the BC file database. That entry has a generic trojan removal procedure. Try that first. I would then follow our malware removal guide. It gives step by step instructions for removing the bad stuff.

I hope this helps... If you have any questions, please ask.

rigel

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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