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Computer So Slow! Ie Very Slow.


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5 replies to this topic

#1 Kameron

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Posted 27 September 2006 - 06:33 PM

Hey it's me again, but this time the problem is my brothers computer. It's very slow. Here's the log:

Logfile of HijackThis v1.99.1
Scan saved at 8:56:29 PM, on 9/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\PRISMSVC.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\PRISMSVR.EXE
C:\Program Files\Dell Wireless\PRISMCFG.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\kaleb\My Documents\HijackThis.exe

R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Wireless USB 2.0 WLAN Card Utility.lnk = C:\Program Files\Dell Wireless\PRISMCFG.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {66F7F252-3FE1-4650-B1E5-94B2A38271C5} (ActiveView Control) - http://69.216.101.138/ActiveView.cab
O16 - DPF: {69F62FC3-3FEC-4073-BF33-5C64401C0E5D} (ImageCalc Control) - http://69.216.101.138/ImageCalc.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab34246.cab
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://a.download.toontown.com/sv1.0.18.39/ttinst.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O20 - Winlogon Notify: PRISMAPI.DLL - C:\WINDOWS\SYSTEM32\PRISMAPI.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: PRISMSVC - Conexant Systems, Inc. - C:\WINDOWS\system32\PRISMSVC.EXE

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#2 Grinler

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Posted 06 October 2006 - 12:35 PM

Sorry for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:

Preparation Guide For Use Before Posting A Hijackthis Log

#3 Kameron

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Posted 06 October 2006 - 04:18 PM

Logfile of HijackThis v1.99.1
Scan saved at 5:16:07 PM, on 10/6/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Trend Micro\Tmas\Tmas.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\kaleb\Local Settings\Temporary Internet Files\Content.IE5\IJOLA5U7\HijackThis[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
F2 - REG:system.ini: Shell=Explorer.exe,
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,jxnrbfn.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: EffBarBHO - {15E38167-B065-4BB5-B987-9F04B1E85AEA} - C:\Program Files\EngageSidebar\EffBar.dll
O2 - BHO: (no name) - {875f4a29-3825-4fc1-ba4d-dc199a37a48b} - C:\WINDOWS\system32\ipsxdb.dll (file missing)
O2 - BHO: Yvakt Class - {AE0ECC2F-0C33-494C-8B22-B57A7763027F} - C:\WINDOWS\system32\x3cqp0.dll (file missing)
O2 - BHO: (no name) - {E5E2A3E7-00FE-4D31-A030-A10799DDCA66} - (no file)
O3 - Toolbar: BeInSync - {4F2530BA-8C1D-4A6A-8BA0-74E93ADC9B12} - C:\PROGRA~1\BeInSync\SHELLEX.DLL
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [RegEasy.exe] C:\Program Files\RegistryEasy\RegEasy.exe
O4 - HKLM\..\Run: [Hhl7RfpJ] "C:\WINDOWS\system32\ssn6tuu.exe"
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: BeInSync - {EE84A04D-8992-4b19-970F-6EA7A01F7331} - C:\PROGRA~1\BeInSync\SHELLEX.DLL
O9 - Extra 'Tools' menuitem: BeInSync - {EE84A04D-8992-4b19-970F-6EA7A01F7331} - C:\PROGRA~1\BeInSync\SHELLEX.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet7_22.dll' missing
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = 64.233.217.3
O17 - HKLM\System\CS1\Services\Tcpip\..\{22847D17-41EC-475A-89B4-3EF69C17E8D1}: NameServer = 64.233.217.2
O18 - Protocol: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files\Common Files\Pure Networks Shared\puresp.dll
O18 - Filter: text/html - {DA28E0DB-229C-4003-827E-96AE15AD90FB} - C:\WINDOWS\system32\x3cqp0.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: ipsxdb - ipsxdb.dll (file missing)
O20 - Winlogon Notify: OptimalLayout - C:\WINDOWS\system32\oZkley.dll (file missing)
O20 - Winlogon Notify: ShellCompatibility - C:\WINDOWS\system32\miratelc.dll (file missing)
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\dW5saW1pdGVk\command.exe (file missing)
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Unknown owner - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe" -k runservice (file missing)
O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe (file missing)
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe (file missing)
O23 - Service: Remote Procedure Call Service (RPCS) - Unknown owner - C:\WINDOWS\rcss.exe (file missing)
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe (file missing)
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe (file missing)
O23 - Service: Trend Micro Proxy Service (tmproxy) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe (file missing)
O23 - Service: Windows Overlay Components - Unknown owner - C:\WINDOWS\hcuppjn.exe (file missing)

#4 Grinler

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Posted 06 October 2006 - 04:25 PM

Under add or remove programs in your control panel, do you have an entry for new.net or NetDotNet? If so uninstall them, and post a new log. If not let me know.

#5 Kameron

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Posted 07 October 2006 - 07:52 AM

No.

#6 Grinler

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Posted 07 October 2006 - 11:59 AM

Now please Download LSPFix from:

LSP-Fix

Disconnect from the Internet and close all Internet Explorer Windows. Run the program and check the "I know what I'm doing" Button and place all listings of c:\program files\newdotnet\newdotnet7_22.dll into the remove section by clicking on the button that points to the right. When all instances of this dll are in the Remove section. Press the finish button.

Then Reboot.

To see a tutorial on how to use this program click the link below:

Using LSP-Fix to remove LSP Spyware & Hijackers

When you are done post a new log

Print out these instructions and then close all windows including Internet Explorer.

Then I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,jxnrbfn.exe
F2 - REG:system.ini: Shell=Explorer.exe,
O4 - HKLM\..\Run: [Hhl7RfpJ] "C:\WINDOWS\system32\ssn6tuu.exe"
O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet7_22.dll' missing
O18 - Filter: text/html - {DA28E0DB-229C-4003-827E-96AE15AD90FB} - C:\WINDOWS\system32\x3cqp0.dll
O20 - Winlogon Notify: ipsxdb - ipsxdb.dll (file missing)
O20 - Winlogon Notify: OptimalLayout - C:\WINDOWS\system32\oZkley.dll (file missing)
O20 - Winlogon Notify: ShellCompatibility - C:\WINDOWS\system32\miratelc.dll (file missing)
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\dW5saW1pdGVk\command.exe (file missing)
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)
O23 - Service: Remote Procedure Call Service (RPCS) - Unknown owner - C:\WINDOWS\rcss.exe (file missing)
O23 - Service: Windows Overlay Components - Unknown owner - C:\WINDOWS\hcuppjn.exe (file missing)

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)

C:\Windows\System32\jxnrbfn.exe
C:\WINDOWS\system32\ssn6tuu.exe
c:\program files\newdotnet\
C:\WINDOWS\system32\x3cqp0.dll
C:\Windows\System32\ipsxdb.dll
C:\WINDOWS\system32\oZkley.dll
C:\WINDOWS\system32\miratelc.dll
C:\WINDOWS\dW5saW1pdGVk\
C:\Program Files\Network Monitor\
C:\WINDOWS\rcss.exe
C:\WINDOWS\hcuppjn.exe

Reboot your computer to go back to normal mode and post a new log.




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