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Werid things happening


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2 replies to this topic

#1 Chexmix

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Posted 01 January 2018 - 07:22 PM

Happy New Years everyone!  Hope I can get some help.  Well last year (yesterday lol) i caught a redirect virus which I thought I got rid of, come to find out it was a firefox adon the virus installed on its behave however my pc is opening my browser on it's own to some ads ive ran malwarebytes and ccleaner and when I rebooted I got the BSOD!  since then my command prompt opens and saying its "copying files" me thinking I got hacked I exited out of it so I'm hoping someone can help me out with this. thanks in advance



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#2 nasdaq

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Posted 02 January 2018 - 09:10 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please follow the instructions on this preparation guide.

https://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Post the logs for my review.

#3 nasdaq

nasdaq

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Posted 08 January 2018 - 08:03 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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