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Posted 01 January 2018 - 05:32 PM
Posted 02 January 2018 - 01:09 PM
If you work OK in Safe Mode - but not in normal mode, it's most likely a software problem.
Hardware problems are possible, but nowhere near as likely as a software problem.
First thing I'd suggest is trying a clean boot. It's similar to Safe Mode - but works in normal mode by disabling stuff.
It's also similar to disabling the services - but you'll disable more when doing a clean boot.
If a clean boot fixes the problem - then the problem was caused by one (or more) of the things you disabled for the clean boot.
Then it's just a matter of re-enabling things one at a time until you find the problem.
Perform a Clean Boot: http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows
If that stops the problem, then re-enable things a few at a time until you figure out what's causing it.
Then uninstall the problem program (from Start...Settings...Apps...Apps & Features - if you don't find it there, check the right sidebar for Programs and Features and see if you can remove it from there).
Backup your stuff now. There's no telling exactly what the problem is - so a backup is the best way to be prepared in case the system dies on you suddenly.
If this doesn't work, then post back and we'll ask for some reports to try and figure out what's going on.
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