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Your connection was interrupted


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#1 coldmountainair

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Posted 29 December 2017 - 08:23 AM

I'm not sure what's happening but I continue to receive "your connection was interrupted" on google chrome. I use edge/ie for work (I'm on windows 10) and sometimes I have to refresh those pages as they stop loading. I've flushed dns, reset winsock, unplugged router, and even tried uninstalling and reinstalling chrome but nothing has resolved this and it's quite frustrating. Literally every other site I try to go to in Chrome I receive this message. On these error pages, there is no option to refresh. It just gives the error and the page stops loading. I would greatly appreciate some help in getting rid of this annoyance. Thank you so much in advance.



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#2 coldmountainair

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Posted 31 December 2017 - 08:24 AM

Ran Rkill hoping it would show something. I'm curious about the host files, why do I have so many and should they be there? Could the host files be causing the error?
 

Rkill 2.9.1 by Lawrence Abrams (Grinler)
Copyright 2008-2017 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 12/31/2017 08:16:48 AM in x64 mode.
Windows Version: Windows 10 Home 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  0.0.0.0 a.ads1.msn.com 
  0.0.0.0 a.ads2.msads.net 
  0.0.0.0 a.ads2.msn.com 
  0.0.0.0 a.rad.msn.com 
  0.0.0.0 a-0001.a-msedge.net 
  0.0.0.0 a-0002.a-msedge.net 
  0.0.0.0 a-0003.a-msedge.net 
  0.0.0.0 a-0004.a-msedge.net 
  0.0.0.0 a-0005.a-msedge.net 
  0.0.0.0 a-0006.a-msedge.net 
  0.0.0.0 a-0007.a-msedge.net 
  0.0.0.0 a-0008.a-msedge.net 
  0.0.0.0 a-0009.a-msedge.net 
  0.0.0.0 ac3.msn.com 
  0.0.0.0 ad.doubleclick.net 
  0.0.0.0 adnexus.net 
  0.0.0.0 adnxs.com 
  0.0.0.0 ads.msn.com 
  0.0.0.0 ads1.msads.net 
  0.0.0.0 ads1.msn.com 
 
  20 out of 319 HOSTS entries shown.
  Please review HOSTS file for further entries.
 
Program finished at: 12/31/2017 08:17:28 AM
Execution time: 0 hours(s), 0 minute(s), and 39 seconds(s)


#3 buddy215

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Posted 31 December 2017 - 10:02 AM

Welcome to BC...

This may or may not be a malware problem. Have you taken the steps at Fixed: " You connection was interrupted" on Chrome - Driver Easy ?

Don't use the Driver Easy to find drivers as downloading such a program so often includes bundled adware and often gives wrong info.

 

Don't know where you got that list shown in the hosts file. It is one designed to block Microsoft's telemetry collection. Does that ring a bell?

 

Use the programs below to clean, remove adware and remove malware.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of Google Chrome and Avast.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Malwarebytes - Clean Mode

  • Download and install the free version of Malwarebytes
    Note: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point
  • Once Malwarebytes is installed, launch it and let it update its database. You might have to click on the little arrow by Scan Status in the middle right pane for it to do so
  • Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan
  • Let the scan run, the time required to complete the scan depends of your system and computer specs
  • Once the scan is complete, make sure that the first checkbox at the top is checked (which will automatically check every detected item), then click on the Quarantine Selected button
    • If it asks you to restart your computer to complete the removal, do so
  • Click on Export Summary after the deletion (in the bottom-left corner) and select Copy to Clipboard. Paste the content in your next reply

If you are unable to run a scan using MBAM:

Follow the instructions in the thread below. Make sure to download the MBAR linked in it. Let me know if you're not able to launch it and run a scan.
https://forums.malwarebytes.com/topic/198907-requested-resource-is-in-use-error-unable-to-start-malwarebytes/

 

 

Download AdwCleaner by Xplode onto your desktop. (compatible with Windows 7, 8 and 10)

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

 

Download and run the FREE online scanner from Free Virus Scan | Online Virus Scan from ESET | ESET

  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.

Edited by buddy215, 31 December 2017 - 10:07 AM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#4 coldmountainair

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Posted 01 January 2018 - 08:10 AM

Does not ring a bell. I have no idea what you're talking about in regards to telemetry. All scans came back with nothing, no virus/malware. Music is distorted, mouse is double clicking, I've had it. I'm just going to save my files and restore. Thank you for trying to help me. I really can't take this anymore. 






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