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Painfully slow even after threat removal


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#1 TechlessOS_3211

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Posted 28 December 2017 - 10:13 PM

Hi all,

 

First, know my mom is a little paranoid about IT after years of being in it. Now, she is concerned she has a virus on her laptop, as she says it is "acting weird" and running very slow. Specifically, she had difficulty changing tabs in Google Chrome, and simple actions such as loading a photo were nearly impossible. The touchscreen was also not responding suddenly.

 

She did run Webroot and it reported that it removed 11 threats. She also says there was a message about a possible hack. I can't verify any of this. I do have a Webroot blog but I'm not even sure there's a virus to remove right now in the first place (most of the "threats" look like false positives), so I wasn't sure if this should go in the Virus, Trojan, Spyware, and Malware Removal Logs forum. Right now I want to investigate for suspicious activity and other things I may not be catching behind the scenes.

 

The computer is a Lenovo Yoga 3 Pro using Windows 10 build 1709/Fall Creator's Update.

 

Thank you for any help you can provide!


Edited by TechlessOS_3211, 28 December 2017 - 10:21 PM.


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#2 Broni

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Posted 28 December 2017 - 11:06 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878-3.4.5.2467.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 TechlessOS_3211

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Posted 29 December 2017 - 10:12 AM

 Results of screen317's Security Check version 1.014 --- 12/23/15  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Webroot SecureAnywhere   
Windows Defender         
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Java 8 Update 101  
 Java version 32-bit out of Date! 
 Google Chrome (63.0.3239.84) 
 Google Chrome (SetupMetrics...) 
````````Process Check: objlist.exe by Laurent````````  
 Windows Defender MSASCuiL.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 


#4 TechlessOS_3211

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Posted 29 December 2017 - 10:14 AM

Farbar Service Scanner Version: 27-01-2016
Ran by Carolyn (administrator) on 29-12-2017 at 09:13:32
Running from "C:\Users\Carolyn\Downloads"
Microsoft Windows 10 Home  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****


#5 TechlessOS_3211

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Posted 29 December 2017 - 10:17 AM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Carolyn (administrator) on 29-12-2017 at 09:16:54
Running from "C:\Users\Carolyn\Downloads"
Microsoft Windows 10 Home  (X64)
Model: 80HE Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Broadcom 802.11ac Network Adapter = Wi-Fi (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 5" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set subinterface interface=?? subinterface=ethernet_1 mtu=1477
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Carolyn-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : attlocal.net
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : B2-10-41-F3-80-5F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : attlocal.net
   Description . . . . . . . . . . . : Broadcom 802.11ac Network Adapter
   Physical Address. . . . . . . . . : B0-10-41-F3-80-5F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2600:1700:8e01:33c0::483(Preferred) 
   Lease Obtained. . . . . . . . . . : Tuesday, December 26, 2017 5:23:50 PM
   Lease Expires . . . . . . . . . . : Thursday, January 25, 2018 5:23:51 PM
   IPv6 Address. . . . . . . . . . . : 2600:1700:8e01:33c0:510f:6a8a:abfb:9c9b(Preferred) 
   Temporary IPv6 Address. . . . . . : 2600:1700:8e01:33c0:cb3:716e:3072:e2c2(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::510f:6a8a:abfb:9c9b%2(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.67(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, December 27, 2017 9:06:54 PM
   Lease Expires . . . . . . . . . . : Saturday, December 30, 2017 9:04:24 AM
   Default Gateway . . . . . . . . . : fe80::fa18:97ff:feb1:463d%2
                                       192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 61870145
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-2D-B6-E9-B0-10-41-F3-80-5F
   DNS Servers . . . . . . . . . . . : 2600:1700:8e01:33c0::1
                                       192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : B0-10-41-F3-80-60
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 15:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  homeportal
Address:  2600:1700:8e01:33c0::1
 
Name:    google.com
Addresses:  2607:f8b0:4000:812::200e
  172.217.4.174
 
 
Pinging google.com [2607:f8b0:4000:816::200e] with 32 bytes of data:
Reply from 2607:f8b0:4000:816::200e: time=83ms 
Reply from 2607:f8b0:4000:816::200e: time=85ms 
 
Ping statistics for 2607:f8b0:4000:816::200e:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 83ms, Maximum = 85ms, Average = 84ms
Server:  homeportal
Address:  2600:1700:8e01:33c0::1
 
Name:    yahoo.com
Addresses:  2001:4998:44:204::100d
  2001:4998:58:2201::73
  2001:4998:c:e33::53
  206.190.39.42
  98.138.252.38
  98.139.180.180
 
 
Pinging yahoo.com [2001:4998:58:2201::73] with 32 bytes of data:
Reply from 2001:4998:58:2201::73: time=130ms 
Reply from 2001:4998:58:2201::73: time=125ms 
 
Ping statistics for 2001:4998:58:2201::73:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 125ms, Maximum = 130ms, Average = 127ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  5...b2 10 41 f3 80 5f ......Microsoft Wi-Fi Direct Virtual Adapter
  2...b0 10 41 f3 80 5f ......Broadcom 802.11ac Network Adapter
  4...b0 10 41 f3 80 60 ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
 20...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.67     55
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.1.0    255.255.255.0         On-link      192.168.1.67    311
     192.168.1.67  255.255.255.255         On-link      192.168.1.67    311
    192.168.1.255  255.255.255.255         On-link      192.168.1.67    311
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link      192.168.1.67    311
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link      192.168.1.67    311
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  2    311 ::/0                     fe80::fa18:97ff:feb1:463d
  1    331 ::1/128                  On-link
  2     71 2600:1700:8e01:33c0::/60 fe80::fa18:97ff:feb1:463d
  2    311 2600:1700:8e01:33c0::/64 On-link
  2    311 2600:1700:8e01:33c0::483/128
                                    On-link
  2    311 2600:1700:8e01:33c0:cb3:716e:3072:e2c2/128
                                    On-link
  2    311 2600:1700:8e01:33c0:510f:6a8a:abfb:9c9b/128
                                    On-link
  2    311 fe80::/64                On-link
  2    311 fe80::510f:6a8a:abfb:9c9b/128
                                    On-link
  1    331 ff00::/8                 On-link
  2    311 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [63488] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWOW64\mswsock.dll [334744] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67072] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [84992] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [79872] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31232] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [402992] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/29/2017 09:04:28 AM) (Source: PLCoreService) (User: )
Description: PLCoreServicereg session lock = failed w/err 0x00000000
 
Error: (12/29/2017 09:04:28 AM) (Source: PLCoreService) (User: )
Description: PLCoreServicesession change id =  failed w/err 0x0000000e
 
Error: (12/29/2017 09:04:19 AM) (Source: PLCoreService) (User: )
Description: PLCoreServiceevent type =  failed w/err 0x00000012
 
Error: (12/29/2017 09:04:18 AM) (Source: PLCoreService) (User: )
Description: PLCoreServiceevent type =  failed w/err 0x00000007
 
Error: (12/29/2017 09:04:18 AM) (Source: PLCoreService) (User: )
Description: PLCoreServiceevent type =  failed w/err 0x00008013
 
Error: (12/29/2017 09:04:16 AM) (Source: DPTF) (User: )
Description: Intel® Dynamic Platform and Thermal Framework : ESIF(8.0.10002.14) TYPE: ERROR
 
DPTF Build Version:  8.0.10002.14
DPTF Build Date:  Jun 10 2014 12:43:14
Source File:  ..\..\..\..\Sources\Policies\PassivePolicy\PassivePolicy.cpp @ line 282
Executing Function:  PassivePolicy::onDomainPowerControlCapabilityChanged
Message:  
DPTF Build Version:  8.0.10002.14
DPTF Build Date:  Jun 10 2014 12:43:14
Source File:  ..\..\..\Sources\Manager\EsifServices.cpp @ line 392
Executing Function:  EsifServices::primitiveExecuteGet
Message:  Error returned from ESIF services interface function call
Participant:  TCPU [0]
Domain:  PKG [0]
ESIF Primitive:  GET_RAPL_POWER_CONTROL_CAPABILITIES [75]
ESIF Instance:  255
ESIF Return Code:  ESIF_E_PRIMITIVE_DST_UNAVAIL [2403]
 
 
Policy:  Passive Policy [0]
 
Error: (12/28/2017 09:42:00 PM) (Source: LenovoWiFiHotspotSvr) (User: )
Description: LenovoWiFiHotspotSvrm_WlanMgr stop HN error. failed with 0
 
Error: (12/28/2017 09:42:00 PM) (Source: LenovoWiFiHotspotSvr_WLAN) (User: )
Description: LenovoWiFiHotspotSvr_WLANWlanMgr : ForceStop error. failed with 6
 
Error: (12/28/2017 09:42:00 PM) (Source: PLCoreService) (User: )
Description: PLCoreServiceevent type =  failed w/err 0x00000004
 
Error: (12/28/2017 09:41:58 PM) (Source: PLCoreService) (User: )
Description: PLCoreServiceevent type =  failed w/err 0x00008013
 
 
System errors:
=============
Error: (12/29/2017 09:07:17 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/29/2017 09:04:33 AM) (Source: DCOM) (User: CAROLYN-PC)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}Carolyn-PCCarolynS-1-5-21-1441407073-1982879071-3216382221-1001LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/29/2017 09:04:29 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/28/2017 09:36:54 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/28/2017 08:58:25 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/28/2017 08:56:27 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/28/2017 07:04:34 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/28/2017 06:38:03 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/28/2017 06:33:48 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/28/2017 06:15:06 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
 
Microsoft Office Sessions:
=========================
Error: (12/29/2017 09:04:28 AM) (Source: PLCoreService)(User: )
Description: PLCoreServicereg session lock = failed w/err 0x00000000
 
Error: (12/29/2017 09:04:28 AM) (Source: PLCoreService)(User: )
Description: PLCoreServicesession change id =  failed w/err 0x0000000e
 
Error: (12/29/2017 09:04:19 AM) (Source: PLCoreService)(User: )
Description: PLCoreServiceevent type =  failed w/err 0x00000012
 
Error: (12/29/2017 09:04:18 AM) (Source: PLCoreService)(User: )
Description: PLCoreServiceevent type =  failed w/err 0x00000007
 
Error: (12/29/2017 09:04:18 AM) (Source: PLCoreService)(User: )
Description: PLCoreServiceevent type =  failed w/err 0x00008013
 
Error: (12/29/2017 09:04:16 AM) (Source: DPTF)(User: )
Description: Intel® Dynamic Platform and Thermal FrameworkESIF(8.0.10002.14) TYPE: ERROR
 
DPTF Build Version:  8.0.10002.14
DPTF Build Date:  Jun 10 2014 12:43:14
Source File:  ..\..\..\..\Sources\Policies\PassivePolicy\PassivePolicy.cpp @ line 282
Executing Function:  PassivePolicy::onDomainPowerControlCapabilityChanged
Message:  
DPTF Build Version:  8.0.10002.14
DPTF Build Date:  Jun 10 2014 12:43:14
Source File:  ..\..\..\Sources\Manager\EsifServices.cpp @ line 392
Executing Function:  EsifServices::primitiveExecuteGet
Message:  Error returned from ESIF services interface function call
Participant:  TCPU [0]
Domain:  PKG [0]
ESIF Primitive:  GET_RAPL_POWER_CONTROL_CAPABILITIES [75]
ESIF Instance:  255
ESIF Return Code:  ESIF_E_PRIMITIVE_DST_UNAVAIL [2403]
 
 
Policy:  Passive Policy [0]
 
Error: (12/28/2017 09:42:00 PM) (Source: LenovoWiFiHotspotSvr)(User: )
Description: LenovoWiFiHotspotSvrm_WlanMgr stop HN error. failed with 0
 
Error: (12/28/2017 09:42:00 PM) (Source: LenovoWiFiHotspotSvr_WLAN)(User: )
Description: LenovoWiFiHotspotSvr_WLANWlanMgr : ForceStop error. failed with 6
 
Error: (12/28/2017 09:42:00 PM) (Source: PLCoreService)(User: )
Description: PLCoreServiceevent type =  failed w/err 0x00000004
 
Error: (12/28/2017 09:41:58 PM) (Source: PLCoreService)(User: )
Description: PLCoreServiceevent type =  failed w/err 0x00008013
 
 
CodeIntegrity Errors:
===================================
  Date: 2017-12-29 09:14:20.939
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-29 09:14:20.936
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-29 09:07:20.275
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-29 09:07:20.270
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-29 09:07:18.459
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-29 09:07:18.457
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-29 09:04:21.861
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-29 09:04:21.857
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-29 09:04:18.135
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
  Date: 2017-12-29 09:04:18.130
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.
 
 
=========================== Installed Programs ============================
 
Adobe Acrobat X Standard - English, Français, Deutsch (HKLM-x32\...\{AC76BA86-1033-F400-BA7E-000000000005}) (Version: 10.1.16 - Adobe Systems)
Apple Application Support (32-bit) (HKLM-x32\...\{29DB9165-5FC1-48F0-9188-26123F526848}) (Version: 5.0.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{5905C8CF-1C88-4478-A48E-4E458AD1BC7E}) (Version: 5.0.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{D4D86CB2-2370-4691-8272-3869EDED6C64}) (Version: 10.0.0.18 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Broadcom Wireless Utility (HKLM\...\{4CDA59B9-7AD3-4283-9F5C-BC469FF975B6}) (Version: 6.35.223.2 - Broadcom Corporation)
CCSDK (HKLM-x32\...\{AE75190B-11B4-4F90-8254-DAB275CF2557}_is1) (Version: 1.0.3.4 - Lenovo)
Chrome Remote Desktop Host (HKLM-x32\...\{D61C8E6E-A4F3-4CD8-8568-51CEB5660C89}) (Version: 63.0.3239.32 - Google Inc.)
Dependency Package Update (HKLM\...\{0788641D-D31A-478D-BB34-C41564AE9F93}) (Version: 1.6.38.00 - Lenovo Inc.) Hidden
Dependency Package Update (HKLM\...\{5252431C-288E-409D-ADCF-24407E0E6F70}) (Version: 1.6.25.00 - Lenovo Inc.) Hidden
Dependency Package Update (HKLM\...\{FFED38DF-94DC-4FF9-96C1-A6990EDA6B03}) (Version: 1.6.29.00 - Lenovo Inc.) Hidden
Dragon Assistant 3 (HKLM-x32\...\{4693847A-7139-4CF4-B274-916C046C9E50}) (Version: 3.1.30 - Nuance Communications, Inc.)
Dragon Assistant 3 Language Data Pack en_US (HKLM-x32\...\{532A5345-1A42-4C55-B56E-CE753D0BAA02}) (Version: 3.1.30 - Nuance Communications, Inc.)
Dropbox (HKCU\...\Dropbox) (Version: 40.4.46 - Dropbox, Inc.)
Genesys USB Mass Storage Device (HKLM-x32\...\{959B7F35-2819-40C5-A0CD-3C53B5FCC935}) (Version: 4.3.2.2 - Genesys Logic)
GIMP 2.8.14 (HKLM\...\GIMP-2_is1) (Version: 2.8.14 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 63.0.3239.84 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Harmony (HKLM-x32\...\{00174F15-6565-4D87-80E4-9C960D8392FF}) (Version: 1.0.0.0828 - Lenovo) Hidden
Harmony (HKLM-x32\...\{D02D9427-507D-4912-9285-97FCD5417E72}) (Version: 1.0.0.0828 - Lenovo)
Hightail for Lenovo (HKLM\...\{2F10E937-F6D7-4174-8AB9-B299E8FC5CEC}) (Version: 2.4.97.2857 - Hightail, Inc.)
Host App Service (HKCU\...\SweetLabs_AP) (Version: 0.269.8.342 - Pokki)
iCloud (HKLM\...\{4B48E22A-2FB0-4EFA-B99E-954B1E50CD69}) (Version: 5.1.0.34 - Apple Inc.)
iHeartRadio (HKCU\...\Pokki_17421473074a0b9427d3c1323db28dce8eae3548) (Version: 1.0.0.51992 - Pokki)
Inkscape 0.48.5 (HKLM-x32\...\Inkscape) (Version: 0.48.5 - )
Intel® Chipset Device Software (HKLM-x32\...\{d370215a-d003-43ae-a3b6-1028af64d5a1}) (Version: 10.0.20 - Intel® Corporation) Hidden
Intel® Dynamic Platform and Thermal Framework (HKLM-x32\...\{654EE65D-FAA4-4EA6-8C07-DC94E6A304D4}) (Version: 8.0.10002.14 - Intel Corporation)
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 10.0.25.1048 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 20.19.15.4531 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 13.2.0.1016 - Intel Corporation)
Intel® Serial IO (HKLM\...\{9FD91C5C-44AE-4D9D-85BE-AE52816B0294}) (Version: 1.1.226.0 - Intel Corporation)
Intel® Update Manager (HKLM-x32\...\{7224B7CE-196C-4E2A-A1AE-1D7BF259FD36}) (Version: 3.4.1942 - Intel Corporation)
iSEEK AnswerWorks English Runtime (HKLM-x32\...\{18A8E78B-9EF2-496E-B310-BCD8E4C1DAB3}) (Version: 010.000.0101 - Vantage Linguistics)
iTunes (HKLM\...\{9946A4F7-E0FD-4A33-82D1-06CBFFBBB9F9}) (Version: 12.5.1.21 - Apple Inc.)
Java 8 Update 101 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180101F0}) (Version: 8.0.1010.13 - Oracle Corporation)
KB4023057 (HKLM\...\{0C050BEE-16BE-4998-8959-2A421433DB6E}) (Version: 2.5.0.0 - Microsoft Corporation)
Lenovo Bluetooth with Enhanced Data Rate Software (HKLM\...\{C6D9ED03-6FCF-4410-9CB7-45CA285F9E11}) (Version: 12.0.0.9800 - Broadcom Corporation)
Lenovo Browser Guard (HKLM-x32\...\LenovoBrowserGuard) (Version: 2.16.50.5 - ClientConnect LTD)
Lenovo Dependency Package (HKLM\...\Lenovo Dependency Package_is1) (Version: 1.6.25.00 - Lenovo Group Limited)
Lenovo EasyCamera (HKLM-x32\...\{E399A5B3-ED53-4DEA-AF04-8011E1EB1EAC}) (Version: 6.3.9600.11057 - Realtek Semiconductor Corp.)
Lenovo FusionEngine  (HKLM-x32\...\Lenovo FusionEngine) (Version: 1.0.13.0 - Lenovo, Inc.)
Lenovo Mobile Phone Wireless Import (HKLM-x32\...\{DFB2E0D6-8DDE-49A4-B8F7-03C14DACCBA6}) (Version: 1.1.1.9 - Lenovo) Hidden
Lenovo Mobile Phone Wireless Import (HKLM-x32\...\InstallShield_{DFB2E0D6-8DDE-49A4-B8F7-03C14DACCBA6}) (Version: 1.1.1.9 - Lenovo)
Lenovo Motion Control (HKLM-x32\...\{D3F38500-4C99-4E4F-9786-B907224E13A1}) (Version: 2.6.0.0528 - PointGrab) Hidden
Lenovo Motion Control (HKLM-x32\...\InstallShield_{D3F38500-4C99-4E4F-9786-B907224E13A1}) (Version: 2.6.0.0528 - PointGrab)
Lenovo OneKey Recovery (HKLM\...\{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 8.1.0.2619 - CyberLink Corp.) Hidden
Lenovo OneKey Recovery (HKLM-x32\...\InstallShield_{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 8.1.0.2619 - CyberLink Corp.)
Lenovo Paper Display (HKLM-x32\...\{B5E4B638-FFF0-408F-9FB6-732CAFC73063}) (Version: 1.0.0.020 - Lenovo) Hidden
Lenovo Paper Display (HKLM-x32\...\InstallShield_{B5E4B638-FFF0-408F-9FB6-732CAFC73063}) (Version: 1.0.0.020 - Lenovo)
Lenovo Patch Utility (HKLM-x32\...\{E8F27ADF-B1ED-41AF-A7EF-D5E71778480C}) (Version: 1.3.2.6 - Lenovo Group Limited) Hidden
Lenovo Patch Utility 64 bit (HKLM\...\{49A09C2C-FFF4-478E-B397-5E0979F67F5D}) (Version: 1.3.2.6 - Lenovo Group Limited) Hidden
Lenovo PhoneCompanion (HKLM-x32\...\{0F82EA83-B0C5-4AB9-9695-DFE92C5FD57B}) (Version: 2.0.0.19 - Lenovo) Hidden
Lenovo PhoneCompanion (HKLM-x32\...\InstallShield_{0F82EA83-B0C5-4AB9-9695-DFE92C5FD57B}) (Version: 2.0.0.19 - Lenovo)
Lenovo Photo Master (HKLM-x32\...\{BC94C56A-3649-420C-8756-2ADEBE399D33}) (Version: 1.0.1826.01 - CyberLink Corp.) Hidden
Lenovo Photo Master (HKLM-x32\...\InstallShield_{BC94C56A-3649-420C-8756-2ADEBE399D33}) (Version: 1.0.1826.01 - CyberLink Corp.)
Lenovo Reach (HKLM-x32\...\{3245D8C8-7FE0-4FD4-B04B-2720A333D592}) (Version: 1.1.3.7 - Stoneware, Inc.)
Lenovo Settings - Camera Audio (HKLM\...\{88C6A6D9-324C-46E8-BA87-563D14021442}_is1) (Version: 4.3.24.256 - Lenovo Corporation)
Lenovo Settings (HKLM\...\{D14CCBF5-1A3A-4C08-955B-BE6D519835C4}_is1) (Version: 2.0.0.5 - Lenovo)
Lenovo Settings Dependency Package (HKLM\...\{3694BA2E-BE31-4B7E-886B-A0B559E69D4D}_is1) (Version: 2.3.3.33 - Lenovo Group Limited)
Lenovo Settings Service (HKLM\...\{8C6F1EBA-17F1-4481-B688-9777E63E985F}_is1) (Version: 2.3.0.20 - Lenovo Group Limited)
Lenovo Settings UMDF driver (HKLM\...\{2BDC7413-65EA-4B99-8C4B-02F11075BE6D}_is1) (Version: 1.2.0.7 - Lenovo Group Limited)
Lenovo Settings WiFi (HKLM\...\{86045A6C-C156-4349-A3E2-47A88A42F5C2}_is1) (Version: 2.0.0.4 - Lenovo)
Lenovo SHAREit (HKLM-x32\...\Lenovo SHAREit_is1) (Version: 2.0.5.0 - Lenovo Group Limited)
Lenovo Yoga 3 Pro Demo (HKLM-x32\...\{A4D294C5-D925-4FEA-9C60-16B8CB92F95A}) (Version: 1.0.6 - Lenovo)
LenovoUtility (HKLM-x32\...\{6ADA7E88-8D16-4D0D-BC90-2B93AC5E56DA}) (Version: 1.5.0.26 - Lenovo) Hidden
LenovoUtility (HKLM-x32\...\InstallShield_{6ADA7E88-8D16-4D0D-BC90-2B93AC5E56DA}) (Version: 1.5.0.26 - Lenovo)
Maxx Audio Installer (x64) (HKLM\...\{307032B2-6AF2-46D7-B933-62438DEB2B9A}) (Version: 1.6.4565.47 - Waves Audio Ltd.) Hidden
Metric Collection SDK 35 (HKLM-x32\...\{C2B5B5B0-2545-4E94-B4BA-548D4BF0B196}) (Version: 1.2.0001.00 - Lenovo Group Limited) Hidden
Microsoft Office Home and Student 2013 - en-us (HKLM\...\HomeStudentRetail - en-us) (Version: 15.0.4989.1000 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.7131.1115 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106 (HKLM-x32\...\{6e8f74e0-43bd-4dce-8477-6ff6828acc07}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Preview Redistributable (x64) - 12.0.20617 (HKLM-x32\...\{448652c1-f5f3-4230-98c6-68c10c88b1fb}) (Version: 12.0.20617.1 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
MxtBootBridge Driver Package (HKLM-x32\...\{ADFCC3B7-27B9-4392-94AE-AA7686E9069B}) (Version: 6.3.9600.16384 - Atmel Corporation) Hidden
MxtBootBridge Driver Package (HKLM-x32\...\InstallShield_{ADFCC3B7-27B9-4392-94AE-AA7686E9069B}) (Version: 6.3.9600.16384 - Atmel Corporation)
Nitro Pro 9 (HKLM\...\{70B831B7-A8EE-4C5F-8F34-F383D24B3A04}) (Version: 9.0.5.9 - Nitro)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4989.1000 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4989.1000 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4989.1000 - Microsoft Corporation) Hidden
OneKey Optimizer (HKLM-x32\...\{D5D573DC-D989-4769-9B56-D6A7EA503D7F}) (Version: 1.0.49.6 - Lenovo) Hidden
OneKey Optimizer (HKLM-x32\...\InstallShield_{D5D573DC-D989-4769-9B56-D6A7EA503D7F}) (Version: 1.0.49.6 - Lenovo)
Pokki Download Helper (HKCU\...\PokkiDownloadHelper) (Version: 1.3.1.282 - Pokki)
Quicken 2015 (HKLM-x32\...\{00C2D443-43D9-4550-ABEA-318288E23E57}) (Version: 24.1.15.1 - Intuit)
QuickTime 7 (HKLM-x32\...\{FF59BD75-466A-4D5A-AD23-AAD87C5FD44C}) (Version: 7.79.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7334 - Realtek Semiconductor Corp.)
Skype™ 7.28 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.28.101 - Skype Technologies S.A.)
Spotify (HKCU\...\Spotify) (Version: 1.0.65.320.gac7a8e02 - Spotify AB)
Start Menu (HKCU\...\SweetLabs_Start_Menu) (Version: 0.269.8.342 - Pokki)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.17.13 - Synaptics Incorporated)
UESDK (HKLM-x32\...\{EB3F6640-58AE-4886-B8BA-466B6939A933}_is1) (Version: 1.0.2.7 - Lenovo)
Underwater Vistas Screensaver (HKLM-x32\...\Underwater Vistas Screensaver) (Version:  - )
User Manuals (HKLM-x32\...\{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 3.0.0.3 - Lenovo) Hidden
User Manuals (HKLM-x32\...\InstallShield_{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 3.0.0.3 - Lenovo)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.0 - VideoLAN)
Webroot SecureAnywhere (HKLM-x32\...\WRUNINST) (Version: 9.0.18.44 - Webroot)
Windows Driver Package - Atmel Corporation (mxtBootBridge) System  (12/16/2013 6.3.9600.16384) (HKLM\...\F8347C919D5589FEDC68DC66C0F3A5C9B7462730) (Version: 12/16/2013 6.3.9600.16384 - Atmel Corporation)
Windows Driver Package - Lenovo (ACPIVPC) System  (09/24/2013 19.29.2.34) (HKLM\...\EE9B1F2037C580F36D92FA431CC02BFF04C31F15) (Version: 09/24/2013 19.29.2.34 - Lenovo)
Windows Driver Package - Lenovo (WUDFRd) LenovoVhid  (07/25/2013 10.30.0.288) (HKLM\...\6BCA401E9CBEED970D75F55FA5320F60D11984E9) (Version: 07/25/2013 10.30.0.288 - Lenovo)
Windows Driver Package - Lenovo (WUDFRd) Paper Display  (06/21/2014 1.0.0.0) (HKLM\...\5ECF5D114CC46EABC43D0207157DEFB68E9A74FB) (Version: 06/21/2014 1.0.0.0 - Lenovo)
YouTube (HKCU\...\Pokki_d25e316a7812ebb3c4f8e18291ce53ba535b8659) (Version: v1.0.2 - Pokki)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 47%
Total physical RAM: 8107.08 MB
Available physical RAM: 4235.33 MB
Total Virtual: 10027.08 MB
Available Virtual: 5499.34 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows8_OS) (Fixed) (Total:197.34 GB) (Free:80.17 GB) NTFS
2 Drive d: (LENOVO) (Fixed) (Total:25 GB) (Free:23.16 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\CAROLYN-PC
 
Administrator            Carolyn                  DefaultAccount           
Guest                    WDAGUtilityAccount       
 
========================= Restore Points ==================================
 
15-12-2017 04:43:05 Scheduled Checkpoint
29-12-2017 02:41:43 Windows Update
 
**** End of log ****


#6 Broni

Broni

    The Coolest BC Computer


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Posted 29 December 2017 - 09:10 PM

Go on...

My Website

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#7 TechlessOS_3211

TechlessOS_3211
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Posted 05 January 2018 - 02:22 PM

Sorry about the late reply. I wasn't able to download MBAM at home, so I had to download it at work...

 

Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 1/5/18
Scan Time: 1:10 PM
Log File: 298393f6-f24c-11e7-b19a-b01041f38060.json
Administrator: Yes
 
-Software Information-
Version: 3.3.1.2183
Components Version: 1.0.262
Update Package Version: 1.0.3631
License: Trial
 
-System Information-
OS: Windows 10 (Build 16299.98)
CPU: x64
File System: NTFS
User: CAROLYN-PC\Carolyn
 
-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 329680
Threats Detected: 102
Threats Quarantined: 102
Time Elapsed: 3 min, 41 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 2
PUP.Optional.LenovoBrowserGuard.AppFlsh, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\LenovoBrowserGuard, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, HKLM\SOFTWARE\WOW6432NODE\LenovoBrowserGuard, Quarantined, [1368], [333326],1.0.3631
 
Registry Value: 3
PUP.Optional.LenovoBrowserGuard.AppFlsh, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINDOWS|APPINIT_DLLS, Quarantined, [1368], [-1],0.0.0
PUP.Optional.LenovoBrowserGuard.AppFlsh, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINDOWS|APPINIT_DLLS, Quarantined, [1368], [-1],0.0.0
PUP.Optional.LenovoBrowserGuard.AppFlsh, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\LENOVOBROWSERGUARD|PUBLISHER, Quarantined, [1368], [333324],1.0.3631
 
Registry Data: 1
PUP.Optional.LenovoBrowserGuard.AppFlsh, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINDOWS|AppInit_DLLs, Replaced, [1368], [333325],1.0.3631
 
Data Stream: 0
(No malicious items detected)
 
Folder: 24
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\protectionDS, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\LenovoBrowserGuard\bin, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\LenovoBrowserGuard\rep, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\protection, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\uninstall, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\settings, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\LenovoBrowserGuard, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\bubble, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\libs, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\Main\bin, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\Main\rep, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\bin, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\rep, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\Main, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\PROGRAM FILES (X86)\LENOVOBROWSERGUARD, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Users\Carolyn\AppData\Local\LenovoBrowserGuard\LenovoBrowserGuard\rep, Quarantined, [1368], [333327],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Users\Carolyn\AppData\Local\LenovoBrowserGuard\LenovoBrowserGuard\STG, Quarantined, [1368], [333327],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Users\Carolyn\AppData\Local\LenovoBrowserGuard\LenovoBrowserGuard, Quarantined, [1368], [333327],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Users\Carolyn\AppData\Local\LenovoBrowserGuard\UI\rep, Quarantined, [1368], [333327],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Users\Carolyn\AppData\Local\LenovoBrowserGuard\UI, Quarantined, [1368], [333327],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\USERS\CAROLYN\APPDATA\LOCAL\LENOVOBROWSERGUARD, Quarantined, [1368], [333327],1.0.3631
 
File: 72
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\LenovoBrowserGuard\bin\SPTool64.exe, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\LenovoBrowserGuard\bin\SPVC32.dll, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\LenovoBrowserGuard\bin\SPVC32Loader.dll, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\LenovoBrowserGuard\bin\SPVC64.dll, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\LenovoBrowserGuard\bin\SPVC64Loader.dll, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\Main\bin\SPTool.dll, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\Main\bin\uninstall.exe, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\Main\rep\SystemRepository.dat, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\bubble\bubble.css, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\bubble\bubble.html, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\bubble\bubble.js, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\bubble\defaults.js, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\btnSilverBig.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\hez.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\Apply-default.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\Apply-onclick.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\Apply-Rollover.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\bg-with-logo.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\bg.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\bgNotif.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\bgSettings.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\bgUninstall.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\btnBlue.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\btnClose.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\btnSilver.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\btnSilverMed.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\checkbox.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\checkbox_checked.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\checkbox_def.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\close-win-def.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\close-win-over-click.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\gray-bg.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\hez-def.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\hez-selected.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\icon-win.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\info-icon.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\menu-rollover.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\menu-selected.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\radio-button-def.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\radio-button-selected.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\radio-button.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\radio-button2.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\Settings-icon.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\text-field.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\v.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\Images\x.png, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\libs\defaults.js, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\libs\dialogUtils.js, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\libs\jquery.1.7.1.min.js, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\libs\json2.min.js, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\libs\main.js, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\libs\SPDialogAPI.js, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\protection\defaults.js, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\protection\protection.css, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\protection\protection.html, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\protection\protection.js, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\protectionDS\defaults.js, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\protectionDS\protectionDS.css, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\protectionDS\protectionDS.html, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\protectionDS\protectionDS.js, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\settings\defaults.js, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\settings\settings.css, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\settings\settings.html, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\settings\settings.js, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\uninstall\defaults.js, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\uninstall\uninstall.css, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\uninstall\uninstall.html, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\UI\dialogs\uninstall\uninstall.js, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Program Files (x86)\LenovoBrowserGuard\EULA.txt, Quarantined, [1368], [333325],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Users\Carolyn\AppData\Local\LenovoBrowserGuard\LenovoBrowserGuard\rep\UserRepository.dat, Quarantined, [1368], [333327],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Users\Carolyn\AppData\Local\LenovoBrowserGuard\LenovoBrowserGuard\rep\UserSettings.dat, Quarantined, [1368], [333327],1.0.3631
PUP.Optional.LenovoBrowserGuard.AppFlsh, C:\Users\Carolyn\AppData\Local\LenovoBrowserGuard\UI\rep\UIRepository.dat, Quarantined, [1368], [333327],1.0.3631
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)


#8 TechlessOS_3211

TechlessOS_3211
  • Topic Starter

  • Members
  • 111 posts
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  •  
  • Gender:Female
  • Location:Texas
  • Local time:08:36 AM

Posted 05 January 2018 - 02:45 PM

Malwarebytes Anti-Rootkit BETA 1.10.3.1001
www.malwarebytes.org
 
Database version:
  main:    v2018.01.05.07
  rootkit: v2017.10.14.01
 
Windows 10 x64 NTFS
Internet Explorer 11.125.16299.0
Carolyn :: CAROLYN-PC [administrator]
 
1/5/2018 1:24:17 PM
mbar-log-2018-01-05 (13-24-17).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 243661
Time elapsed: 19 minute(s), 17 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.10.3.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 10.0.9200 Windows 10 x64
 
Account is Administrative
 
Internet Explorer version: 11.125.16299.0
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.297000 GHz
Memory total: 8500887552, free: 4720041984
 
Downloaded database version: v2018.01.05.07
Downloaded database version: v2017.11.28.01
Initializing...
=======================================
Driver version: 4.3.0.15
------------ Kernel report ------------
     01/05/2018 13:24:11
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kd.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\HalExtIntcLpioDma.dll
\SystemRoot\System32\drivers\msrpc.sys
\SystemRoot\System32\drivers\ksecdd.sys
\SystemRoot\System32\drivers\werkernel.sys
\SystemRoot\System32\drivers\CLFS.SYS
\SystemRoot\System32\drivers\tm.sys
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\System32\drivers\FLTMGR.SYS
\SystemRoot\System32\drivers\clipsp.sys
\SystemRoot\System32\drivers\cmimcext.sys
\SystemRoot\System32\drivers\ntosext.sys
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\cng.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\WppRecorder.sys
\SystemRoot\system32\drivers\SleepStudyHelper.sys
\SystemRoot\System32\Drivers\acpiex.sys
\SystemRoot\System32\drivers\ACPI.sys
\SystemRoot\System32\drivers\WMILIB.SYS
\SystemRoot\System32\drivers\intelpep.sys
\SystemRoot\system32\drivers\WindowsTrustedRT.sys
\SystemRoot\System32\drivers\WindowsTrustedRTProxy.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\drivers\msisadrv.sys
\SystemRoot\System32\drivers\pci.sys
\SystemRoot\System32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pdc.sys
\SystemRoot\system32\drivers\CEA.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\System32\drivers\spaceport.sys
\SystemRoot\System32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\System32\drivers\iaStorA.sys
\SystemRoot\System32\drivers\storport.sys
\SystemRoot\System32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Wof.sys
\SystemRoot\System32\drivers\WRkrn.sys
\SystemRoot\System32\drivers\NETIO.SYS
\SystemRoot\System32\drivers\NDIS.SYS
\SystemRoot\System32\drivers\TDI.SYS
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\Drivers\Fastboot.sys
\SystemRoot\System32\Drivers\NTFS.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\wfplwfs.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\System32\drivers\volume.sys
\SystemRoot\System32\drivers\volsnap.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\Drivers\mbamswissarmy.sys
\SystemRoot\System32\Drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\iorate.sys
\SystemRoot\System32\drivers\disk.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\drivers\cdrom.sys
\SystemRoot\system32\drivers\filecrypt.sys
\SystemRoot\system32\drivers\tbs.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\BasicDisplay.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\vmbkmclr.sys
\SystemRoot\System32\drivers\BasicRender.sys
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\drivers\vwififlt.sys
\SystemRoot\System32\drivers\pacer.sys
\SystemRoot\system32\drivers\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\drivers\npsvctrig.sys
\SystemRoot\System32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\gpuenergydrv.sys
\??\C:\WINDOWS\system32\drivers\mbae64.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\drivers\bam.sys
\SystemRoot\system32\DRIVERS\ahcache.sys
\SystemRoot\System32\drivers\KMDFVirtualKbd.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\System32\drivers\kbdclass.sys
\SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_9c1fb8f4db31c348\CompositeBus.sys
\SystemRoot\System32\drivers\kdnic.sys
\SystemRoot\System32\drivers\umbus.sys
\SystemRoot\System32\drivers\CAD.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\HDAudBus.sys
\SystemRoot\System32\drivers\portcls.sys
\SystemRoot\System32\drivers\drmk.sys
\SystemRoot\System32\drivers\ks.sys
\SystemRoot\System32\drivers\dptf_cpu.sys
\SystemRoot\System32\drivers\USBXHCI.SYS
\SystemRoot\system32\drivers\ucx01000.sys
\SystemRoot\system32\DRIVERS\TeeDriverx64.sys
\SystemRoot\system32\DRIVERS\bcmwl63a.sys
\SystemRoot\system32\DRIVERS\wdiwifi.sys
\SystemRoot\System32\drivers\vwifibus.sys
\SystemRoot\System32\drivers\CmBatt.sys
\SystemRoot\System32\drivers\BATTC.SYS
\SystemRoot\System32\drivers\AcpiVpc.sys
\SystemRoot\System32\drivers\msgpiowin32.sys
\SystemRoot\System32\drivers\i8042prt.sys
\SystemRoot\System32\drivers\dptf_pch.sys
\SystemRoot\System32\drivers\iaLPSSi_GPIO.sys
\SystemRoot\System32\Drivers\msgpioclx.sys
\SystemRoot\System32\drivers\iaLPSSi_I2C.sys
\SystemRoot\system32\drivers\SpbCx.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\drivers\wmiacpi.sys
\SystemRoot\System32\drivers\intelppm.sys
\SystemRoot\System32\drivers\acpipagr.sys
\SystemRoot\System32\drivers\UEFI.sys
\SystemRoot\System32\drivers\KMDFVirtualMouse.sys
\SystemRoot\System32\drivers\mouclass.sys
\SystemRoot\System32\drivers\NdisVirtualBus.sys
\SystemRoot\System32\drivers\swenum.sys
\SystemRoot\System32\drivers\rdpbus.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\System32\drivers\UsbHub3.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\System32\drivers\hidi2c.sys
\SystemRoot\System32\drivers\mshidkmdf.sys
\SystemRoot\System32\drivers\HIDCLASS.SYS
\SystemRoot\System32\drivers\HIDPARSE.SYS
\SystemRoot\System32\drivers\mxtBootBridge.sys
\SystemRoot\System32\drivers\mouhid.sys
\SystemRoot\system32\DRIVERS\SynRMIHID.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\win32kfull.sys
\SystemRoot\System32\win32kbase.sys
\SystemRoot\System32\drivers\usbccgp.sys
\SystemRoot\System32\drivers\dc3d.sys
\SystemRoot\System32\drivers\hidusb.sys
\SystemRoot\System32\drivers\kbdhid.sys
\SystemRoot\System32\drivers\WirelessKeyboardFilter.sys
\SystemRoot\System32\drivers\USBSTOR.SYS
\SystemRoot\system32\drivers\bcbtums.sys
\SystemRoot\system32\DRIVERS\BTHUSB.sys
\SystemRoot\system32\DRIVERS\bthport.sys
\SystemRoot\System32\drivers\dxgmms2.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\drivers\monitor.sys
\SystemRoot\system32\DRIVERS\rtsuvc.sys
\SystemRoot\System32\drivers\WUDFRd.sys
\SystemRoot\system32\DRIVERS\Microsoft.Bluetooth.Legacy.LEEnumerator.sys
\SystemRoot\System32\drivers\rfcomm.sys
\SystemRoot\System32\drivers\BthEnum.sys
\SystemRoot\system32\DRIVERS\bthl2cap.sys
\SystemRoot\system32\DRIVERS\btampm.sys
\SystemRoot\System32\drivers\bthpan.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_iaStorA.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\drivers\esif_lf.sys
\SystemRoot\system32\drivers\mmcss.sys
\SystemRoot\System32\drivers\WpdUpFltr.sys
\SystemRoot\system32\drivers\wcifs.sys
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\cldflt.sys
\SystemRoot\system32\drivers\storqosflt.sys
\SystemRoot\System32\Drivers\MbamChameleon.sys
\SystemRoot\System32\drivers\mshidumdf.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\drivers\lltdio.sys
\SystemRoot\system32\drivers\mslldp.sys
\SystemRoot\system32\drivers\rspndr.sys
\SystemRoot\System32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\drivers\ndisuio.sys
\SystemRoot\System32\drivers\condrv.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\drivers\Ndu.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\drivers\vwifimp.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\System32\drivers\rassstp.sys
\SystemRoot\System32\DRIVERS\NDProxy.sys
\SystemRoot\System32\drivers\AgileVpn.sys
\SystemRoot\System32\drivers\rasl2tp.sys
\SystemRoot\System32\drivers\raspptp.sys
\SystemRoot\System32\DRIVERS\raspppoe.sys
\SystemRoot\System32\DRIVERS\ndistapi.sys
\SystemRoot\System32\drivers\ndiswan.sys
\SystemRoot\System32\drivers\WSDPrint.sys
\SystemRoot\System32\drivers\tunnel.sys
\SystemRoot\system32\DRIVERS\mwac.sys
\SystemRoot\system32\DRIVERS\farflt.sys
\SystemRoot\system32\DRIVERS\mbam.sys
\??\C:\WINDOWS\system32\drivers\3434A616.sys
----------- End -----------
Done!
 
Scan started
Database versions:
  main:    v2018.01.05.07
  rootkit: v2017.10.14.01
 
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffd482ffdb6060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffd482feb409d0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffd482ffdb6ce0, DeviceName: Unknown, DriverName: \Driver\Fastboot\
DevicePointer: 0xffffd482ffdb6060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffd482fe615e40, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xffffd482fe617060, DeviceName: \Device\00000044\, DriverName: \Driver\iaStorA\
------------ End ----------
Alternate DeviceName: Unknown, DriverName: \Driver\Fastboot\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
This drive is a GPT Drive.
MBR Signature: 55AA
Disk Signature: B49510CA
 
GPT Protective MBR Partition information:
 
    Partition 0 type is EFI-GPT (0xee)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1  Numsec = 4294967295
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
GPT Partition information:
 
    GPT Header Signature 4546492050415254
    GPT Header Revision 65536 Size 92 CRC 1938954742
    GPT Header CurrentLba = 1 BackupLba 500118191
    GPT Header FirstUsableLba 34  LastUsableLba 500118158
    GPT Header Guid b7cfb27a-8c7-4f52-be3d-d8dfb625a51
    GPT Header Contains 128 partition entries starting at LBA 2
    GPT Header Partition entry size = 128
 
    Backup GPT header Signature 4546492050415254
    Backup GPT header Revision 65536 Size 92 CRC 1938954742
    Backup GPT header CurrentLba = 500118191 BackupLba 1
    Backup GPT header FirstUsableLba 34  LastUsableLba 500118158
    Backup GPT header Guid b7cfb27a-8c7-4f52-be3d-d8dfb625a51
    Backup GPT header Contains 128 partition entries starting at LBA 500118159
    Backup GPT header Partition entry size = 128
 
    Partition 0 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID daf29b2d-53c6-49bb-9d5d-9063e6de4291
    FirstLBA 2048  Last LBA 2050047
    Attributes 1
    Partition Name                 Basic data partition
 
    Partition 1 Type c12a7328-f81f-11d2-ba4b-0a0c93ec93b
    Partition ID 355a79b6-ba44-4a39-9273-f3a04d6d3dca
    FirstLBA 2050048  Last LBA 2582527
    Attributes 1
    Partition Name                 EFI system partition
 
    GPT Partition 1 is bootable
    Partition 2 Type bfbfafe7-a34f-448a-9a5b-6213eb736c22
    Partition ID a2e57c7c-49cf-46a7-9d96-d9173373eaea
    FirstLBA 2582528  Last LBA 4630527
    Attributes 1
    Partition Name                 Basic data partition
 
    Partition 3 Type e3c9e316-b5c-4db8-817d-f92df0215ae
    Partition ID 5f6f1c48-d910-497e-9e32-beba99d9d9bf
    FirstLBA 4630528  Last LBA 4892671
    Attributes 0
    Partition Name         Microsoft reserved partition
 
    Partition 4 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID bceb2f67-628a-45a8-857a-56f5102fa714
    FirstLBA 4892672  Last LBA 418752511
    Attributes 0
    Partition Name                 Basic data partition
 
    Partition 5 Type ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
    Partition ID 52d1a7be-d456-4e4f-b252-d954b0e1873f
    FirstLBA 418752512  Last LBA 471181311
    Attributes 0
    Partition Name                 Basic data partition
 
    Partition 6 Type de94bba4-6d1-4d40-a16a-bfd5179d6ac
    Partition ID 155721a9-b6c5-4303-8cf7-7c2274af779
    FirstLBA 471181312  Last LBA 500117503
    Attributes 1
    Partition Name                 Basic data partition
 
Disk Size: 256060514304 bytes
Sector size: 512 bytes
 
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xffffd48301c3e060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffd48301c3f9d0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffd48301c3e060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xffffd48302788640, DeviceName: \Device\00000068\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 59C840A8
 
Partition information:
 
    Partition 0 type is Other (0xb)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 30308481
    Partition is not bootable
    Partition file system is FAT32
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
 
Disk Size: 15518924800 bytes
Sector size: 512 bytes
 
Done!
File "C:\Users\Carolyn\AppData\Local\Comms\UnistoreDB\store.vol" is sparse (flags = 32768)
File "C:\ProgramData\Microsoft\Network\Downloader\qmgr.db" is sparse (flags = 32768)
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-1-0-63-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-r.mbam...
Removal finished
 


#9 TechlessOS_3211

TechlessOS_3211
  • Topic Starter

  • Members
  • 111 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Texas
  • Local time:08:36 AM

Posted 05 January 2018 - 02:47 PM

Rkill 2.9.1 by Lawrence Abrams (Grinler)
Copyright 2008-2018 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 01/05/2018 01:46:15 PM in x64 mode.
Windows Version: Windows 10 Home 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Windows\SysWOW64\UMonit64.exe (PID: 9288) [WD-HEUR]
 
1 proccess terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 01/05/2018 01:46:48 PM
Execution time: 0 hours(s), 0 minute(s), and 32 seconds(s)


#10 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,612 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:07:36 AM

Posted 05 January 2018 - 09:39 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database if one is required.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button.
  • A window will open which lists the logs of your scans.
  • Click on the Scan tab.
  • Double-click the most recent scan which will be at the top of the list....the log will appear.
  • Review the results...see note below
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • To open a Cleaning log, launch AdwareClearer, click on the Logfile button, click on the Cleaning tab and double-click the log at the top of the list.
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.


-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name or entry that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#11 TechlessOS_3211

TechlessOS_3211
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Posted 06 January 2018 - 10:45 AM

# AdwCleaner 7.0.6.0 - Logfile created on Sat Jan 06 15:35:00 2018
# Updated on 2017/21/12 by Malwarebytes 
# Database: 01-05-2018.1
# Running on Windows 10 Home (X64)
# Mode: scan
 
***** [ Services ] *****
 
No malicious services found.
 
***** [ Folders ] *****
 
PUP.Optional.Legacy, C:\Users\Carolyn\AppData\Local\SweetLabs App Platform
PUP.Optional.Legacy, C:\ProgramData\Pokki
PUP.Optional.Legacy, C:\ProgramData\Application Data\Pokki
PUP.Optional.Legacy, C:\Users\All Users\Pokki
PUP.Optional.Legacy, C:\Users\Default\AppData\Local\Pokki
PUP.Optional.Legacy, C:\Users\Default User\AppData\Local\Pokki
PUP.Optional.Legacy, C:\Users\Public\Pokki
 
 
***** [ Files ] *****
 
PUP.Optional.Legacy, C:\Users\Carolyn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Youtube.lnk
PUP.Optional.PCAppStore, C:\Users\Carolyn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\PC App Store.lnk
 
 
***** [ DLL ] *****
 
No malicious DLLs found.
 
***** [ WMI ] *****
 
No malicious WMI found.
 
***** [ Shortcuts ] *****
 
No malicious shortcuts found.
 
***** [ Tasks ] *****
 
PUP.Optional.Legacy, SweetLabs App Platform
 
 
***** [ Registry ] *****
 
PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\cloudfront.net
PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\d23716qn9q7omq.cloudfront.net
PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1441407073-1982879071-3216382221-1001\Software\Microsoft\Windows\CurrentVersion\Uninstall\SweetLabs_AP
PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\SweetLabs_AP
PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1441407073-1982879071-3216382221-1001\Software\Microsoft\Windows\CurrentVersion\Uninstall\SweetLabs_Start_Menu
PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\SweetLabs_Start_Menu
PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1441407073-1982879071-3216382221-1001\Software\Microsoft\Windows\CurrentVersion\Uninstall\PokkiDownloadHelper
PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\PokkiDownloadHelper
PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{4EB3FC20-7158-4DD5-A08E-707541E9341C}
PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\TypeLib\{39B1EC90-428D-4033-9E32-ED28D02FF588}
PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1441407073-1982879071-3216382221-1001\Software\Classes\TypeLib\{39B1EC90-428D-4033-9E32-ED28D02FF588}
PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\CLSID\{22848257-6A2D-4D2A-8D56-C886D25B8B58}
PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{22848257-6A2D-4D2A-8D56-C886D25B8B58}
PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{22848257-6A2D-4D2A-8D56-C886D25B8B58}
PUP.Optional.Legacy, [Value] - HKU\S-1-5-21-1441407073-1982879071-3216382221-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run | Pokki
PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\AllFileSystemObjects\shell\pokki
PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\Directory\shell\pokki
PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\Drive\shell\pokki
PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\lnkfile\shell\pokki
PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\MIME\Database\Content Type\application\x-pokkidownloadhelper
PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\AppID\npPokkiDownloadHelper.dll
PUP.Optional.Legacy, [Key] - HKCU\Software\MozillaPlugins\pokki.com\PokkiDownloadHelper
Adware.pokki, [Key] - HKU\S-1-5-21-1441407073-1982879071-3216382221-1001\Software\SweetLabs App Platform
Adware.pokki, [Key] - HKCU\Software\SweetLabs App Platform
PUP.Adware.Heuristic, [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Pokki_17421473074a0b9427d3c1323db28dce8eae3548
PUP.Adware.Heuristic, [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Pokki_d25e316a7812ebb3c4f8e18291ce53ba535b8659
 
 
***** [ Firefox (and derivatives) ] *****
 
No malicious Firefox entries.
 
***** [ Chromium (and derivatives) ] *****
 
No malicious Chromium entries.
 
*************************
 
 
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt ##########


#12 TechlessOS_3211

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Posted 06 January 2018 - 11:44 AM

2018-01-06 15:46:25.754 Sophos Virus Removal Tool version 2.6.1
2018-01-06 15:46:25.754 Copyright © 2009-2017 Sophos Limited. All rights reserved.
 
2018-01-06 15:46:25.754 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.
 
2018-01-06 15:46:25.754 Windows version 6.2 SP 0.0  build 9200 SM=0x300 PT=0x1 WOW64
2018-01-06 15:46:25.755 Checking for updates...
2018-01-06 15:46:25.803 Update progress: proxy server not available
2018-01-06 15:46:39.132 Option all = no
2018-01-06 15:46:39.132 Option recurse = yes
2018-01-06 15:46:39.132 Option archive = no
2018-01-06 15:46:39.132 Option service = yes
2018-01-06 15:46:39.132 Option confirm = yes
2018-01-06 15:46:39.132 Option sxl = yes
2018-01-06 15:46:39.132 Option max-data-age = 35
2018-01-06 15:46:39.132 Option vdl-logging = yes
2018-01-06 15:46:39.148 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2018-01-06 15:46:39.148 Machine ID: d5c23758786842c98c1a3141e4518861
2018-01-06 15:46:39.148 Component SVRTcli.exe version 2.6.1
2018-01-06 15:46:39.148 Component control.dll version 2.6.1
2018-01-06 15:46:39.148 Component SVRTservice.exe version 2.6.1
2018-01-06 15:46:39.148 Component engine\osdp.dll version 1.44.1.2286
2018-01-06 15:46:39.148 Component engine\veex.dll version 3.68.6.2286
2018-01-06 15:46:39.148 Component engine\savi.dll version 9.0.7.2286
2018-01-06 15:46:39.148 Component rkdisk.dll version 1.5.31.1
2018-01-06 15:46:39.148 Version info: Product version 2.6.1
2018-01-06 15:46:39.148 Version info: Detection engine 3.68.6
2018-01-06 15:46:39.148 Version info: Detection data 5.46
2018-01-06 15:46:39.148 Version info: Build date 11/28/2017
2018-01-06 15:46:39.148 Version info: Data files added 321
2018-01-06 15:46:39.148 Version info: Last successful update (not yet updated)
2018-01-06 15:47:15.377 Downloading updates...
2018-01-06 15:47:15.408 Update progress: [I96736] sdds.svrt_10: adding primary package C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED baseVersion=1
2018-01-06 15:47:15.408 Update progress: [I95020] sdds.svrt_10: looking for packages included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2018-01-06 15:47:15.408 Update progress: [I22529] sdds.svrt_10: looking for supplements included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2018-01-06 15:47:15.408 Update progress: [I49502] sdds.savi0910.xml: found supplement SAVIW32 LATEST path= baseVersion= [included from product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=]
2018-01-06 15:47:15.408 Update progress: [I95020] sdds.savi0910.xml: looking for packages included from product SAVIW32 LATEST path=
2018-01-06 15:47:15.408 Update progress: [I22529] sdds.savi0910.xml: looking for supplements included from product SAVIW32 LATEST path=
2018-01-06 15:47:15.408 Update progress: [I49502] sdds.data0910.xml: found supplement IDE547 LATEST path= baseVersion= [included from product SAVIW32 LATEST path=]
2018-01-06 15:47:15.408 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE547 LATEST path=
2018-01-06 15:47:15.408 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE547 LATEST path=
2018-01-06 15:47:15.408 Update progress: [I49502] sdds.data0910.xml: found supplement IDE548 LATEST path= baseVersion= [included from product IDE547 LATEST path=]
2018-01-06 15:47:15.408 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE548 LATEST path=
2018-01-06 15:47:15.408 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE548 LATEST path=
2018-01-06 15:47:15.408 Update progress: [I49502] sdds.data0910.xml: found supplement IDE549 LATEST path= baseVersion= [included from product IDE548 LATEST path=]
2018-01-06 15:47:15.408 Update progress: [I95020] sdds.data0910.xml: looking for packages included from product IDE549 LATEST path=
2018-01-06 15:47:15.408 Update progress: [I22529] sdds.data0910.xml: looking for supplements included from product IDE549 LATEST path=
2018-01-06 15:47:15.408 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 RECOMMENDED path=
2018-01-06 15:47:15.597 Update progress: [I19463] Syncing product SAVIW32 LATEST path=
2018-01-06 15:47:15.597 Update progress: [I19463] Product download size 178991033 bytes
2018-01-06 15:47:40.334 Update progress: [I19463] Syncing product IDE547 LATEST path=
2018-01-06 15:47:40.334 Update progress: [I19463] Product download size 4521286 bytes
2018-01-06 15:47:41.304 Update progress: [I19463] Syncing product IDE548 LATEST path=
2018-01-06 15:47:41.304 Update progress: [I19463] Product download size 3176412 bytes
2018-01-06 15:47:41.866 Update progress: [I19463] Syncing product IDE549 LATEST path=
2018-01-06 15:47:41.897 Installing updates...
2018-01-06 15:47:42.528 Error level 1
2018-01-06 15:47:49.050 Update successful
2018-01-06 15:48:00.306 Option all = no
2018-01-06 15:48:00.306 Option recurse = yes
2018-01-06 15:48:00.306 Option archive = no
2018-01-06 15:48:00.306 Option service = yes
2018-01-06 15:48:00.306 Option confirm = yes
2018-01-06 15:48:00.306 Option sxl = yes
2018-01-06 15:48:00.306 Option max-data-age = 35
2018-01-06 15:48:00.306 Option vdl-logging = yes
2018-01-06 15:48:00.306 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2018-01-06 15:48:00.306 Machine ID: d5c23758786842c98c1a3141e4518861
2018-01-06 15:48:00.306 Component SVRTcli.exe version 2.6.1
2018-01-06 15:48:00.306 Component control.dll version 2.6.1
2018-01-06 15:48:00.306 Component SVRTservice.exe version 2.6.1
2018-01-06 15:48:00.306 Component engine\osdp.dll version 1.44.1.2286
2018-01-06 15:48:00.306 Component engine\veex.dll version 3.68.6.2286
2018-01-06 15:48:00.306 Component engine\savi.dll version 9.0.7.2286
2018-01-06 15:48:00.306 Component rkdisk.dll version 1.5.31.1
2018-01-06 15:48:00.306 Version info: Product version 2.6.1
2018-01-06 15:48:00.306 Version info: Detection engine 3.68.6
2018-01-06 15:48:00.306 Version info: Detection data 5.46
2018-01-06 15:48:00.306 Version info: Build date 11/28/2017
2018-01-06 15:48:00.306 Version info: Data files added 321
2018-01-06 15:48:00.306 Version info: Last successful update 1/6/2018 9:47:49 AM
 
2018-01-06 15:56:26.002 Could not open C:\hiberfil.sys
2018-01-06 15:56:26.049 Could not open C:\pagefile.sys
2018-01-06 16:07:13.848 >>> Virus 'Mal/Generic-L' found in file C:\Program Files (x86)\WoonReloaded_Full\woon reloaded.exe
2018-01-06 16:08:47.402 Could not open C:\swapfile.sys
2018-01-06 16:08:47.480 Could not open C:\System Volume Information\{334bcfca-f24d-11e7-82c2-b01041f38060}{3808876b-c176-4e48-b7ae-04046e6cc752}
2018-01-06 16:08:47.480 Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
2018-01-06 16:08:47.480 Could not open C:\System Volume Information\{3fb00b1c-db21-11e7-811c-b01041f38060}{3808876b-c176-4e48-b7ae-04046e6cc752}
2018-01-06 16:08:47.480 Could not open C:\System Volume Information\{85cde166-e8d7-11e7-811c-b01041f38060}{3808876b-c176-4e48-b7ae-04046e6cc752}
2018-01-06 16:09:17.111 Could not open C:\Users\Carolyn\AppData\Local\Google\Chrome\User Data\Profile 1\Current Session
2018-01-06 16:09:17.111 Could not open C:\Users\Carolyn\AppData\Local\Google\Chrome\User Data\Profile 1\Current Tabs
2018-01-06 16:13:45.925 Password protected file C:\Users\Carolyn\Documents\Dalglish\Documents\Mackenzie's Stuff\A story.docx
2018-01-06 16:13:45.987 Password protected file C:\Users\Carolyn\Documents\Dalglish\Documents\Mackenzie's Stuff\Factions-Plan.docx
2018-01-06 16:13:46.034 Password protected file C:\Users\Carolyn\Documents\Dalglish\Documents\Mackenzie's Stuff\Hey.docx
2018-01-06 16:13:46.050 Password protected file C:\Users\Carolyn\Documents\Dalglish\Documents\Mackenzie's Stuff\In the beginning.docx
2018-01-06 16:13:46.050 Password protected file C:\Users\Carolyn\Documents\Dalglish\Documents\Mackenzie's Stuff\It.docx
2018-01-06 16:13:46.097 Password protected file C:\Users\Carolyn\Documents\Dalglish\Documents\Mackenzie's Stuff\may.docx
2018-01-06 16:13:46.114 Password protected file C:\Users\Carolyn\Documents\Dalglish\Documents\Mackenzie's Stuff\Najika.docx
2018-01-06 16:13:46.255 Password protected file C:\Users\Carolyn\Documents\Dalglish\Documents\Mackenzie's Stuff\The.docx
2018-01-06 16:13:46.255 Password protected file C:\Users\Carolyn\Documents\Dalglish\Documents\Mackenzie's Stuff\tropes.docx
2018-01-06 16:15:13.411 >>> Virus 'Mal/VMProtBad-A' found in file C:\Users\Carolyn\Saved Games\Elaria RO\gepard.dll
2018-01-06 16:18:38.478 Could not open C:\Windows\System32\config\BBI
2018-01-06 16:18:38.509 Could not open C:\Windows\System32\config\RegBack\DEFAULT
2018-01-06 16:18:38.509 Could not open C:\Windows\System32\config\RegBack\SAM
2018-01-06 16:18:38.509 Could not open C:\Windows\System32\config\RegBack\SECURITY
2018-01-06 16:18:38.509 Could not open C:\Windows\System32\config\RegBack\SOFTWARE
2018-01-06 16:18:38.524 Could not open C:\Windows\System32\config\RegBack\SYSTEM
2018-01-06 16:40:48.231 The following items will be cleaned up:
2018-01-06 16:40:48.231 Mal/Generic-L
2018-01-06 16:40:48.231 Mal/VMProtBad-A
2018-01-06 16:44:05.781 Threat 'Mal/Generic-L' has been cleaned up.
2018-01-06 16:44:05.781 File "C:\Program Files (x86)\WoonReloaded_Full\woon reloaded.exe" belongs to malware 'Mal/Generic-L'.
2018-01-06 16:44:05.781 File "C:\Program Files (x86)\WoonReloaded_Full\woon reloaded.exe" has been cleaned up.
2018-01-06 16:44:05.781 Removal successful
2018-01-06 16:44:13.923 Threat 'Mal/VMProtBad-A' has been cleaned up.
2018-01-06 16:44:13.923 File "C:\Users\Carolyn\Saved Games\Elaria RO\gepard.dll" belongs to malware 'Mal/VMProtBad-A'.
2018-01-06 16:44:13.923 File "C:\Users\Carolyn\Saved Games\Elaria RO\gepard.dll" has been cleaned up.
2018-01-06 16:44:13.923 Removal successful
2018-01-06 16:44:14.563 Error level 0


#13 Broni

Broni

    The Coolest BC Computer


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Posted 06 January 2018 - 05:17 PM

Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.
 
========================================
 
Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:
  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

7. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

8. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

9. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

10. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

11. Please, let me know, how your computer is doing.

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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