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Kernal mode driver 1.11 Kb 2685811


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#1 brere59

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Posted 28 December 2017 - 07:06 AM

Hi

Installed new hard drive and last driver to be installed which is the Intel Management Engine components driver. however when i go to install,I get the following error "A required update is missing, KB2685811.

Unfortunately I cannot find this download anywhere and is even not available in the Microsoft website.

Can anyone help!

The operating system is windows 7 professional,32 bit.

Cheers



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#2 hamluis

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Posted 28 December 2017 - 08:45 AM

System manufacturer and model?

 

Louis



#3 joseibarra

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Posted 29 December 2017 - 03:39 AM

So we don't waste your time with suggestions of where to look on places you have already looked - where have you looked for the update?

 

Did you check the Microsoft Update Catalog on this link:

 

http://www.catalog.update.microsoft.com/Home.aspx

 

[attachment=200916:Untitled.jpg]

 

Note:  The word is "Kernel" not "Kernal".

 

If you ever see anything on your system spelled "Kernal" your system probably have a malware infection.

 

 


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#4 bwv848

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Posted 29 December 2017 - 09:02 AM

It’s available here...

 

https://www.catalog.update.microsoft.com/Search.aspx?q=KB2685811


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#5 hamluis

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Posted 29 December 2017 - 11:35 AM

Note that you must elect the correct version (x86 vs 64-bit) to install.

 

Louis






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