Simply put I received an alert from Microsoft that my PC was infected.
I contacted the 800 phone number and allowed them control of my PC.
The assistant said that my PC was infected with Trojans and they would assist me with removal.
I run McAfee Antivirus Plus and am diligent in not opening unfamiliar emails and attachments.
The assistant then said to remove the Trojans they wanted to charge me $200 for a year or $500 for a three year deal.
Which I declined. They hung up on me.
As they had access and I a worried they were not with Microsoft, I have not used my PC for anything till now.
What should I do?
Feel like an idiot.