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Internet acces to certain websites and services randomly shutting down


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9 replies to this topic

#1 hypermode

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Posted 25 December 2017 - 07:38 AM

Hey there,

 

My issue is that since a couple of days, whenever I use the computer for a certain amount of time (randomly), my access to certain websites just turns of and I get a message that I can't reach the website.

This goes for all websites except (from what I can tell) google and youtube.

My skype and world of warcraft (an online game) also don't go offline but my steam does.

Restarting the PC fixes the issue temporarily.

The only thing that I have done that might have prompted the issue is installing 2 games on steam and running the CCleaner Register cleanup (I do that every 6 months or so).

I think the latter might be the issue, however if I try to run the backup from the register it automatically makes before cleaning it, I get an error that I don't have access that I can't get around.

https://i.imgur.com/M3qIjRK.png this is the error message, its in dutch but it translates into ''cant import <filename> because there was an issue accessing the register''.

I can't seem to find out if it is possible to run the backup as an admin.

The browser I use is chrome but on IE and firefox the issue is present as well.

The websites do work on my cellphone and ipad, which are connected to the wifi (my pc is attached to the modem by cable, but it is the same internet).

 

Things I have tried:

-Various other browsers

-Tried running ''regedit'' and opening the ccleaner file then, however I get the same error message.
-Restarting the pc (fixes it temporarily)
-Reinstalling Chrome

-Rolling back pc to before I ran CCleaner, however I only had a more recent point I could roll back to, I did that anyways and it didn't help

-Googling if people have similar issues, I found https://www.bleepingcomputer.com/forums/t/504862/some-websites-wont-load-others-will/ however that issue went unsolved
 

I am using windows 7 64 bits

 

Thanks in advance for any help anyone could provide.

 



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#2 hamluis

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Posted 25 December 2017 - 09:02 AM

I suggest you cease to use the "registry cleaner" function within Ccleaner.  See MS Support Policies.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 RolandJS

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Posted 25 December 2017 - 09:05 AM

Have you already tried reinstalling the browsers -- to refresh the registry and respective program files?

I see Hamluis and I posted at the same time -- go with his idea!  He won't steer you wrong.


Edited by RolandJS, 25 December 2017 - 09:07 AM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#4 hypermode

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Posted 25 December 2017 - 09:13 AM

Speccy link: http://speccy.piriform.com/results/8b107Zl3BmKB8odVBbHKXPc

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Ruben (administrator) on 25-12-2017 at 15:05:39
Running from "C:\Users\Ruben\Desktop\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: To Be Filled By O.E.M. Manufacturer: To Be Filled By O.E.M.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/25/2017 01:13:11 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/25/2017 01:09:57 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe
 
Error: (12/25/2017 01:09:57 PM) (Source: Steam Client Service) (User: )
Description: Error: Failed to add firewall exception for C:\Program Files (x86)\Steam\steam.exe
 
Error: (12/25/2017 12:48:26 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/24/2017 11:47:33 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/24/2017 05:55:29 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/24/2017 01:02:25 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/24/2017 12:58:27 PM) (Source: Desktop Window Manager) (User: )
Description: Er is een onherstelbare fout (0x8898009b) opgetreden
 
Error: (12/24/2017 12:59:00 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/23/2017 05:50:58 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (12/25/2017 01:16:18 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: De volgende melding van een onherstelbare fout is ontvangen: 40.
 
Error: (12/25/2017 01:16:18 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: De volgende melding van een onherstelbare fout is ontvangen: 70.
 
Error: (12/25/2017 01:16:14 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: De volgende melding van een onherstelbare fout is ontvangen: 40.
 
Error: (12/25/2017 01:16:14 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: De volgende melding van een onherstelbare fout is ontvangen: 70.
 
Error: (12/25/2017 01:15:57 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: De volgende melding van een onherstelbare fout is ontvangen: 40.
 
Error: (12/25/2017 01:15:57 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: De volgende melding van een onherstelbare fout is ontvangen: 70.
 
Error: (12/25/2017 01:14:17 PM) (Source: Service Control Manager) (User: )
Description: De Intel® System Usage Report Service SystemUsageReportSvc_QUEENCREEK-service is bij het starten vastgelopen.
 
Error: (12/25/2017 01:12:41 PM) (Source: Service Control Manager) (User: )
Description: De Origin Web Helper Service-service kan vanwege de volgende fout niet worden gestart: 
%%2 = Het systeem kan het opgegeven bestand niet vinden.
 
 
Error: (12/25/2017 01:12:25 PM) (Source: Service Control Manager) (User: )
Description: De AODDriver4.2.0-service kan vanwege de volgende fout niet worden gestart: 
%%3 = Het systeem kan het opgegeven pad niet vinden.
 
 
Error: (12/25/2017 01:12:08 PM) (Source: SCardSvr) (User: )
Description: Het systeem kan het opgegeven pad niet vinden.
 
 
Microsoft Office Sessions:
=========================
Error: (12/25/2017 01:13:11 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/25/2017 01:09:57 PM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe
 
Error: (12/25/2017 01:09:57 PM) (Source: Steam Client Service)(User: )
Description: Failed to add firewall exception for C:\Program Files (x86)\Steam\steam.exe
 
Error: (12/25/2017 12:48:26 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/24/2017 11:47:33 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/24/2017 05:55:29 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/24/2017 01:02:25 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/24/2017 12:58:27 PM) (Source: Desktop Window Manager)(User: )
Description: 0x8898009b
 
Error: (12/24/2017 12:59:00 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (12/23/2017 05:50:58 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
CodeIntegrity Errors:
===================================
  Date: 2016-11-07 19:25:24.445
  Description: De integriteit van de kopie voor het bestand \Device\HarddiskVolume2\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTDecoder_64.dll kan niet worden geverifieerd omdat de reeks kopie-hashes per pagina niet is gevonden op het systeem.
 
  Date: 2015-02-11 22:42:10.597
  Description: De integriteit van de kopie van het bestand \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys kan niet worden geverifieerd omdat de bestands-hash niet is gevonden op het systeem. Tijdens een recente hardware- of softwarewijziging is mogelijk een bestand geïnstalleerd dat onjuist ondertekend of beschadigd is, of dat mogelijk kwaadwillende software van een onbekende bron is.
 
  Date: 2015-02-11 22:42:10.541
  Description: De integriteit van de kopie van het bestand \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys kan niet worden geverifieerd omdat de bestands-hash niet is gevonden op het systeem. Tijdens een recente hardware- of softwarewijziging is mogelijk een bestand geïnstalleerd dat onjuist ondertekend of beschadigd is, of dat mogelijk kwaadwillende software van een onbekende bron is.
 
  Date: 2015-02-10 13:08:33.187
  Description: De integriteit van de kopie van het bestand \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys kan niet worden geverifieerd omdat de bestands-hash niet is gevonden op het systeem. Tijdens een recente hardware- of softwarewijziging is mogelijk een bestand geïnstalleerd dat onjuist ondertekend of beschadigd is, of dat mogelijk kwaadwillende software van een onbekende bron is.
 
  Date: 2015-02-10 13:08:33.124
  Description: De integriteit van de kopie van het bestand \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys kan niet worden geverifieerd omdat de bestands-hash niet is gevonden op het systeem. Tijdens een recente hardware- of softwarewijziging is mogelijk een bestand geïnstalleerd dat onjuist ondertekend of beschadigd is, of dat mogelijk kwaadwillende software van een onbekende bron is.
 
  Date: 2015-02-10 13:07:15.947
  Description: De integriteit van de kopie van het bestand \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys kan niet worden geverifieerd omdat de bestands-hash niet is gevonden op het systeem. Tijdens een recente hardware- of softwarewijziging is mogelijk een bestand geïnstalleerd dat onjuist ondertekend of beschadigd is, of dat mogelijk kwaadwillende software van een onbekende bron is.
 
  Date: 2015-02-10 13:07:15.897
  Description: De integriteit van de kopie van het bestand \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys kan niet worden geverifieerd omdat de bestands-hash niet is gevonden op het systeem. Tijdens een recente hardware- of softwarewijziging is mogelijk een bestand geïnstalleerd dat onjuist ondertekend of beschadigd is, of dat mogelijk kwaadwillende software van een onbekende bron is.
 
  Date: 2015-02-08 11:27:45.965
  Description: De integriteit van de kopie van het bestand \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys kan niet worden geverifieerd omdat de bestands-hash niet is gevonden op het systeem. Tijdens een recente hardware- of softwarewijziging is mogelijk een bestand geïnstalleerd dat onjuist ondertekend of beschadigd is, of dat mogelijk kwaadwillende software van een onbekende bron is.
 
  Date: 2015-02-08 11:27:45.915
  Description: De integriteit van de kopie van het bestand \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys kan niet worden geverifieerd omdat de bestands-hash niet is gevonden op het systeem. Tijdens een recente hardware- of softwarewijziging is mogelijk een bestand geïnstalleerd dat onjuist ondertekend of beschadigd is, of dat mogelijk kwaadwillende software van een onbekende bron is.
 
  Date: 2015-02-08 11:08:09.421
  Description: De integriteit van de kopie van het bestand \Device\HarddiskVolume2\Windows\System32\drivers\atikmpag.sys kan niet worden geverifieerd omdat de bestands-hash niet is gevonden op het systeem. Tijdens een recente hardware- of softwarewijziging is mogelijk een bestand geïnstalleerd dat onjuist ondertekend of beschadigd is, of dat mogelijk kwaadwillende software van een onbekende bron is.
 
 
=========================== Installed Programs ============================
. . (HKLM\...\{BDB21711-3628-4159-B1E2-0BF55D105E2E}) (Version: 7.1 - Intel) Hidden
. . . (HKLM-x32\...\{46267326-17DC-4A08-94BB-0FB32E31ACC2}) (Version: 3.1.1.2 - Intel) Hidden
ACP Application (HKLM\...\{D40D140D-8596-9DF7-A05B-AEFBA5409831}) (Version: 2017.1206.1805.44 - Advanced Micro Devices, Inc.) Hidden
Adobe Acrobat Reader DC - Nederlands (HKLM-x32\...\{AC76BA86-7AD7-1043-7B44-AC0F074E4100}) (Version: 18.009.20050 - Adobe Systems Incorporated)
Adobe Digital Editions 4.0 (HKLM-x32\...\Adobe Digital Editions 4.0) (Version: 4.0.3 - Adobe Systems Incorporated)
Adobe Flash Player 10 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 10.3.183.90 - Adobe Systems Incorporated)
Age of Empires II: HD Edition (HKLM\...\Steam App 221380) (Version:  - Skybox Labs)
Age of Mythology: Extended Edition (HKLM-x32\...\QWdlb2ZNeXRob2xvZ3lFeHRlbmRlZEVkaXRpb24=_is1) (Version: 1 - )
AMD Software (HKLM\...\AMD Catalyst Install Manager) (Version: 9.0.000.8 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{D811A40A-9791-497C-B9DC-2D89C8E95EA1}) (Version: 6.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{8B47B514-F5D2-4E0D-B951-6E250618A7CD}) (Version: 6.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{31A0B634-BCF4-4D3F-8336-87FEACFEE142}) (Version: 11.0.1.2 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{C1BBFD2A-BCDD-45B3-8C0B-66BD434970A8}) (Version: 2.4.8.1 - Apple Inc.)
ASRock App Charger v1.0.6 (HKLM\...\ASRock App Charger_is1) (Version: 1.0.6 - ASRock Inc.)
Assassin's Creed Origins (HKLM\...\Steam App 582160) (Version:  - Ubisoft Montreal)
Bastion (HKLM\...\Steam App 107100) (Version:  - Supergiant Games)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Bigasoft Audio Converter 4.5.3.5518 (HKLM-x32\...\{E6333CE4-9DC0-455C-9D43-E011CE33F5FA}_is1) (Version:  - Bigasoft Corporation)
Blender (HKLM\...\{2BBF253B-4DC9-49DA-AE78-5991452AC317}) (Version: 2.78.2 - Blender Foundation)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version: 1.7.0.0 - Canon Inc.)
Canon IJ Network Scanner Selector EX (HKLM-x32\...\Canon_IJ_Network_Scanner_Selector_EX) (Version: 1.5.4.4 - Canon Inc.)
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version: 3.7.0 - Canon Inc.)
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version: 1.1.20.13 - Canon Inc.)
Canon MG7700 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG7700_series) (Version: 1.00 - Canon Inc.)
Canon MG7700 series On-screen Manual (HKLM-x32\...\Canon MG7700 series On-screen Manual) (Version: 7.8.0 - Canon Inc.)
Canon My Image Garden (HKLM-x32\...\Canon My Image Garden) (Version: 3.5.1 - Canon Inc.)
Canon My Image Garden Design Files (HKLM-x32\...\Canon My Image Garden Design Files) (Version: 3.5.0 - Canon Inc.)
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.3.0 - Canon Inc.)
Canon Quick Menu (HKLM-x32\...\CanonQuickMenu) (Version: 2.7.1 - Canon Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.35 - Piriform)
Cities Skylines - Deluxe Edition v.1.4.0-f3 (HKLM-x32\...\Cities Skylines - Deluxe Edition_is1) (Version:  - )
Citrix Receiver 4.9 (HKLM-x32\...\CitrixOnlinePluginPackWeb) (Version: 14.9.0.2539 - Citrix Systems, Inc.)
Counter-Strike: Global Offensive (HKLM-x32\...\Steam App 730) (Version:  - Valve)
Curse Client (HKCU\...\101a9f93b8f0bb6f) (Version: 5.1.1.844 - Curse)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DAEMON Tools Lite (HKLM-x32\...\DAEMON Tools Lite) (Version: 4.49.1.0356 - Disc Soft Ltd)
De Sims™ 4 (HKLM-x32\...\{48EBEBBF-B9F8-4520-A3CF-89A730721917}) (Version: 1.0.732.20 - Electronic Arts Inc.)
Dropbox (HKCU\...\Dropbox) (Version: 14.4.19 - Dropbox, Inc.)
Dual Monitor 1.22 (HKLM-x32\...\{64AA3F94-ED4A-4A4B-B72C-B7A1481ED5D8}_is1) (Version: 1.22.021813 - Cristi Diaconu)
Epic Games Launcher (HKLM-x32\...\{8F89B0CF-8144-43EE-AB9F-B7F8F23D85FB}) (Version: 1.1.135.0 - Epic Games, Inc.)
Epic Games Launcher Prerequisites (x64) (HKLM\...\{66C5838F-B854-4A55-89E6-A6138747A4DF}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Epic Pen (HKLM-x32\...\Epic Pen_is1) (Version:  - Brian Hoary)
EPUB File Reader (HKLM-x32\...\{818C5857-5C74-4CAC-9F43-E5597086852D}_is1) (Version:  - epubfilereader.com)
Etron USB3.0 Host Controller (HKLM-x32\...\{DFBB738C-71D8-4DC5-B8D2-D65C37680E27}) (Version: 0.118 - Etron Technology) Hidden
FreeMind (HKLM-x32\...\B991B020-2968-11D8-AF23-444553540000_is1) (Version: 1.0.1 - )
Gebruikersregistratie voor Canon MG7700 series (HKLM-x32\...\Gebruikersregistratie voor Canon MG7700 series) (Version:  - ‭Canon Inc.)
GOG Galaxy (HKLM-x32\...\{7258BA11-600C-430E-A759-27E2C691A335}_is1) (Version:  - GOG.com)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 63.0.3239.84 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Gremlins, Inc. (HKLM\...\Steam App 369990) (Version:  - Alexey Bokulev)
Gwent (HKLM-x32\...\1971477531_is1) (Version: 0.9.8 public beta - GOG.com)
Hand of Fate 1.3.20.0 (HKLM-x32\...\Hand of Fate_is1) (Version: 1.3.20.0 - Defiant Development)
Hand of Fate 2 (HKLM\...\aGFuZG9mZmF0ZTI_is1) (Version: 1 - )
Heroes of the Storm (HKLM-x32\...\Heroes of the Storm) (Version:  - Blizzard Entertainment)
Hextech Repair Tool (HKLM-x32\...\{7F9A97E6-E666-11E5-B582-B88687E82322}) (Version: 1.1.15 - Riot Games, Inc.)
Hi-Rez Studios Authenticate and Update Service (HKLM-x32\...\{3C87E0FF-BC0A-4F5E-951B-68DC3F8DF1FC}) (Version: 3.0.0.0 - Hi-Rez Studios)
iCloud (HKLM\...\{FF99A618-BCA5-4658-B9FF-CCF57C177610}) (Version: 7.1.0.34 - Apple Inc.)
Intel® Driver & Support Assistant (HKLM-x32\...\{35fa0dcf-eda2-402b-b1f0-64973bb1938a}) (Version: 3.1.1.2 - Intel)
iTunes (HKLM\...\{C690D43D-4ECF-4904-A0AC-09AFD4BEA6BF}) (Version: 12.7.1.14 - Apple Inc.)
Java 8 Update 91 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218091F0}) (Version: 8.0.910.14 - Oracle Corporation)
K-Lite Codec Pack 12.9.0 Full (HKLM-x32\...\KLiteCodecPack_is1) (Version: 12.9.0 - KLCP)
Knights and Merchants - The Peasants Rebellion (HKLM-x32\...\Knights and Merchants - The Peasants Rebellion_is1) (Version:  - GOG.com)
Launcher Prerequisites (x64) (HKLM-x32\...\{c6c5a357-c7ca-4a5f-9789-3bb1af579253}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
League of Legends (HKLM-x32\...\{B2777235-FDF0-4371-9D1E-0CD24DFE3579}) (Version: 4.2.1 - Riot Games) Hidden
League of Legends (HKLM-x32\...\League of Legends 4.2.1) (Version: 4.2.1 - Riot Games)
Life is Strange Before the Storm Episode 2 (HKLM-x32\...\Life is Strange Before the Storm Episode 2_is1) (Version:  - )
Logitech Gaming Software 8.83 (HKLM\...\Logitech Gaming Software) (Version: 8.83.85 - Logitech Inc.)
LoLReplay2 (HKLM-x32\...\{9D5BAC5A-EDBF-4A34-AC2D-139C84B7E050}_is1) (Version: v2.2.0 - Aequus Gaming Ltd.)
Malwarebytes Anti-Malware versie 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Mass Effect™: Andromeda (HKLM-x32\...\{72BBCA87-9350-48BC-9E2F-6DBC1E80C993}) (Version: 1.0.0.4 - Electronic Arts)
MediaHuman Audio Converter versie 1.9.6.2 (HKLM-x32\...\MHAudioConverter_is1) (Version: 1.9.6.2 - MediaHuman)
Microsoft .NET Framework 4.7 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02053 - Microsoft Corporation)
Microsoft Office Excel Viewer (HKLM-x32\...\{95120000-003F-0413-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft PowerPoint 2010 (HKLM-x32\...\Office14.POWERPOINT) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (HKLM\...\{14297226-E0A0-3781-8911-E9D529552663}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 (HKLM-x32\...\{5DA8F6CD-C70E-39D8-8430-3D9808D6BD17}) (Version: 9.0.30411 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 Redistributable - x64 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 Redistributable - x86 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{a2199617-3609-410f-a8e8-e8806c73545b}) (Version: 11.0.61030.0 - Корпорация Майкрософт)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{f0080ca2-80ae-4958-b6eb-e8fa916d744a}) (Version: 11.0.61030.0 - Корпорация Майкрософт)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215 (HKLM-x32\...\{d992c12e-cab2-426f-bde3-fb8c53950b0d}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Word 2010 (HKLM-x32\...\Office14.WORD) (Version: 14.0.7015.1000 - Microsoft Corporation)
Middle-earth™: Shadow of War™ (HKLM\...\Steam App 356190) (Version:  - Monolith Productions)
Movie Maker (HKLM-x32\...\{DC5E5027-65E8-41CB-815C-9AAB48BFB8E2}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{EB3DF0F0-0525-4C5A-A2F8-DEC868A3075D}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 47.0 (x86 nl) (HKLM-x32\...\Mozilla Firefox 47.0 (x86 nl)) (Version: 47.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 47.0.0.5999 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Norton Security (HKLM-x32\...\NSBU) (Version: 22.11.2.7 - Symantec Corporation)
NVIDIA PhysX (HKLM-x32\...\{80407BA7-7763-4395-AB98-5233F1B34E65}) (Version: 9.13.1220 - NVIDIA Corporation)
Online Plug-in (HKLM-x32\...\{5C38E4A7-9778-4C51-8021-61759600D96A}) (Version: 14.9.0.2539 - Citrix Systems, Inc.) Hidden
Open Broadcaster Software (HKLM-x32\...\Open Broadcaster Software) (Version:  - )
OpenOffice.org 3.4 (HKLM-x32\...\{A3EC3BF7-E210-4A49-9246-95A7DA81F39C}) (Version: 3.4.9590 - OpenOffice.org)
Origin (HKLM-x32\...\Origin) (Version: 10.4.6.33873 - Electronic Arts, Inc.)
Orwell (HKLM\...\Steam App 491950) (Version:  - Osmotic Studios)
PDFescape Desktop (HKLM-x32\...\PDFescape Desktop) (Version: 1.0.6.28181 - RedSoftware)
PDFescape Desktop Asian Fonts Pack (HKLM\...\{031A1BDD-A9EA-4617-8DA6-335C2A61B193}) (Version: 1.0.20.31528 - Red Software) Hidden
PDFescape Desktop Convert Module (HKLM\...\{91935FD9-E08A-4D2D-BA2F-AADE7FBE0C60}) (Version: 1.0.20.31528 - Red Software) Hidden
PDFescape Desktop Create Module (HKLM\...\{E4353769-84F5-4234-84A3-160C28F2AE8A}) (Version: 1.0.20.31528 - Red Software) Hidden
PDFescape Desktop Edit Module (HKLM\...\{66F29A3B-8941-4852-835A-FDEFE294C587}) (Version: 1.0.20.31528 - Red Software) Hidden
PDFescape Desktop Forms Module (HKLM\...\{EB30AF72-4FE0-4774-82FA-4E387E910327}) (Version: 1.0.20.31528 - Red Software) Hidden
PDFescape Desktop Insert Module (HKLM\...\{066060BD-1B5E-4662-8001-E0C317CA0E07}) (Version: 1.0.20.31528 - Red Software) Hidden
PDFescape Desktop Review Module (HKLM\...\{30E0B65D-ABF8-4984-B9F0-F9B674377EBB}) (Version: 1.0.20.31528 - Red Software) Hidden
PDFescape Desktop Secure Module (HKLM\...\{1B9A4CCB-FC0A-493D-8FDB-79EEE03A849D}) (Version: 1.0.20.31528 - Red Software) Hidden
PDFescape Desktop View Module (HKLM\...\{395D61FC-8793-4E93-806B-F7F85DAE08A0}) (Version: 1.0.20.31528 - Red Software) Hidden
Plague Inc Evolved (HKLM-x32\...\Plague Inc Evolved_is1) (Version:  - )
PlaysTV (HKLM-x32\...\PlaysTV) (Version: 1.11.2-r113542-release - Plays.tv, LLC)
Popcorn Time Community (HKLM-x32\...\{FDA3303C-0DBF-496F-856B-984D937A7E23}) (Version: 5.0.0 - Popcorn Time Community)
qBittorrent 3.3.0 (HKLM-x32\...\qBittorrent) (Version: 3.3.0 - The qBittorrent project)
QuickTime 7 (HKLM-x32\...\{FF59BD75-466A-4D5A-AD23-AAD87C5FD44C}) (Version: 7.79.80.95 - Apple Inc.)
QuickVoice (HKLM-x32\...\{EE4BDC3A-1185-4CB1-901A-02B3F843BF63}) (Version: 2.4.3.322 - nFinity)
RapeLay (HKLM-x32\...\{CA31F991-DBD2-4DE1-B6D2-30105F23CBBC}) (Version: 1.03 - ILLUSION)
Raptr (HKLM-x32\...\Raptr) (Version:  - )
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.44.421.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7004 - Realtek Semiconductor Corp.)
Rosetta Stone Language Training (HKLM-x32\...\{00384623-4937-4D7D-BDD9-23513D1C50AB}) (Version: 5.0.37.0 - Rosetta Stone, Ltd)
Rosetta Stone Ltd Services (HKLM-x32\...\{3165E4A6-D5DE-46B0-8597-D55E2B826B84}) (Version: 3.2.21 - Rosetta Stone Ltd.)
Self-service Plug-in (HKLM-x32\...\{C7E328BE-E4FF-4D07-B848-1179C42C8AD4}) (Version: 4.9.0.2528 - Citrix Systems, Inc.) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0000-0000-0000000FF1CE}_Office14.POWERPOINT_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0000-0000-0000000FF1CE}_Office14.WORD_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Sid Meier's Civilization V (HKLM-x32\...\Steam App 8930) (Version:  - 2K Games, Inc.)
Sid Meier's Civilization V: Brave New World Demo (HKLM\...\Steam App 242180) (Version:  - Firaxis Games)
Sid Meier's Civilization VI (HKLM\...\Steam App 289070) (Version:  - Firaxis)
Skype™ 7.40 (HKLM-x32\...\{3B7E914A-93D5-4A29-92BB-AF8C3F66C431}) (Version: 7.40.104 - Skype Technologies S.A.)
Slack (HKCU\...\slack) (Version: 2.0.1 - Slack Technologies)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
SteelSeries Engine 3.6.2 (HKLM\...\SteelSeries Engine 3) (Version: 3.6.2 - SteelSeries ApS)
System Requirements Lab Detection (HKLM-x32\...\{C8CB2290-C00B-4E1C-B1F1-CA38FCC2AAC3}) (Version: 6.1.6.0 - Husdawg, LLC)
Taalpakket voor Microsoft Visual Studio 2010 Tools for Office Runtime (x64) - NLD (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64) Language Pack - NLD) (Version: 10.0.50903 - Microsoft Corporation)
Talisman: Prologue (HKLM-x32\...\Steam App 258200) (Version:  - Nomad Games)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.16 - TeamSpeak Systems GmbH)
TeamViewer 11 (HKLM-x32\...\TeamViewer) (Version: 11.0.52465 - TeamViewer)
The Sims 4 (HKLM-x32\...\VGhlU2ltczQ=_is1) (Version: 1 - )
The Witcher 3 - Wild Hunt (HKLM-x32\...\1207664643_is1) (Version: 1.31.0.0 - GOG.com)
The Witcher 3: Wild Hunt - Blood and Wine (HKLM-x32\...\Blood and Wine_is1) (Version: 1.24.0.0 - GOG.com)
The Witcher 3: Wild Hunt - Free DLC program (16 DLC) (HKLM-x32\...\Free DLC program (16 DLC)_is1) (Version: 1.24.0.0 - GOG.com)
The Witcher 3: Wild Hunt - Hearts of Stone (HKLM-x32\...\Hearts of Stone_is1) (Version: 1.24.0.0 - GOG.com)
Tom Clancy's The Division (HKLM-x32\...\Uplay Install 568) (Version:  - Ubisoft)
Tom Clancy's The Division Beta (HKLM-x32\...\Uplay Install 2036) (Version:  - Ubisoft)
TomTom HOME (HKLM-x32\...\{30E6FC43-C31F-4968-9A06-AA38E3C3CF73}) (Version: 2.10.1 - Uw bedrijfsnaam)
TomTom HOME Visual Studio Merge Modules (HKLM-x32\...\{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}) (Version: 1.0.2 - TomTom International B.V.)
TomTom MyDrive Connect 4.1.0.2658 (HKLM-x32\...\MyDriveConnect) (Version: 4.1.0.2658 - TomTom)
Track-o-Bot version 0.6.0 (HKLM-x32\...\Track-o-Bot_is1) (Version: 0.6.0 - spidy.ch)
TVMC (HKCU\...\TVMC) (Version:  - TVADDONS.ag)
Twitch (HKCU\...\{DEE70742-F4E9-44CA-B2B9-EE95DCF37295}) (Version: 7.0.0.0 - Twitch Interactive, Inc.)
Twitch (HKLM-x32\...\{39258ACA-B9D9-418C-ACE2-D874436BD88D}) (Version: 6.0.0.0 - Twitch Interactive, Inc.)
Uplay (HKLM-x32\...\Uplay) (Version: 10.0 - Ubisoft)
Ventrilo Client for Windows x64 (HKLM\...\{EEB3F6BB-318D-4CE5-989F-8191FCBFB578}) (Version: 3.0.8.0 - Flagship Industries, Inc.)
Visual Studio C++ 10.0 Runtime (HKLM-x32\...\{4412F224-3849-4461-A3E9-DEEF8D252790}) (Version: 10.0.0 - TomTom International B.V.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.6 - VideoLAN)
Voicemeeter, The Virtual Mixing Console (HKLM-x32\...\VB:Voicemeeter {17359A74-1236-5467}) (Version:  - VB-Audio Software)
Vulkan Run Time Libraries 1.0.65.0 (HKLM\...\VulkanRT1.0.65.0) (Version: 1.0.65.0 - LunarG, Inc.) Hidden
Windows Driver Package - Microsoft (xusb21) XnaComposite  (08/13/2009 2.1.0.1349) (HKLM\...\0AEBEF6F936CFE16E003F7E141631FAB754D9816) (Version: 08/13/2009 2.1.0.1349 - Microsoft)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windows Phone app for desktop (HKLM-x32\...\{54EC61F0-6D02-450E-9F1B-9506EAE9F23C}) (Version: 1.1.2726.0 - Microsoft Corporation)
WinRAR 5.01 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.01.0 - win.rar GmbH)
Wondershare Filmora(Build 8.0.0) (HKLM\...\Wondershare Filmora_is1) (Version:  - Wondershare Software)
Wondershare Helper Compact 2.5.2 (HKLM-x32\...\{5363CE84-5F09-48A1-8B6C-6BB590FFEDF2}_is1) (Version: 2.5.2 - Wondershare)
World of Warcraft (HKLM-x32\...\World of Warcraft) (Version:  - Blizzard Entertainment)
XCOM 2 (HKLM-x32\...\Steam App 268500) (Version:  - Firaxis)
Zoom (HKCU\...\ZoomUMX) (Version: 3.5 - Zoom Video Communications, Inc.)
Zune (HKLM\...\Zune) (Version: 04.08.2345.00 - Microsoft Corporation)
 
========================= Memory info: ===================================
Percentage of memory in use: 52%
Total physical RAM: 16340.75 MB
Available physical RAM: 7728.88 MB
Total Virtual: 32679.68 MB
Available Virtual: 19558.09 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:931.41 GB) (Free:267.6 GB) NTFS
3 Drive e: () (Removable) (Total:1.86 GB) (Free:1.39 GB) FAT
 
========================= Users: ========================================
Gebruikersaccounts voor \\RUBEN-PC
 
Administrator            Gast                     Ruben                    
De opdracht is voltooid.
 
 
**** End of log ****
 
and @RolandJS: Yes I have redownloaded chrome, which is the only browser I really use, I just tried the other 2 to see if it was a chrome-related issue, this didnt fix it.

Edited by hamluis, 25 December 2017 - 09:31 AM.


#5 hamluis

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Posted 25 December 2017 - 09:45 AM

Windows install date of 3 years ago...no indication of critical updates installed since SP1 and none reflected prior to a few minor updates.

 

Steam tying up much RAM.

 

Any cracked/illegal software installed...increases system vulnerability to malware.

 

Connectivity problems.

 

Moved topic from Web Browsing to Am I Infected forum for malware check.

 

Louis


Edited by hamluis, 25 December 2017 - 09:46 AM.


#6 JohnC_21

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Posted 25 December 2017 - 11:17 AM

If you do not have a third party firewall  and use Windows firewall open an elevated command prompt and type

netsh advfirewall reset

If you did not try new DNS servers as outlined in your first BC link use OpenDNS and remember to flush the browser/DNS cache.

 

https://support.opendns.com/hc/en-us/articles/228006987-Windows-7-Configuration

 

I would also update your network adapter driver is one is available.



#7 hypermode

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Posted 25 December 2017 - 11:38 AM

If you do not have a third party firewall  and use Windows firewall open an elevated command prompt and type

netsh advfirewall reset

If you did not try new DNS servers as outlined in your first BC link use OpenDNS and remember to flush the browser/DNS cache.

 

https://support.opendns.com/hc/en-us/articles/228006987-Windows-7-Configuration

 

I would also update your network adapter driver is one is available.

I do have a third party firewall (Norton), what do I do there?

I updated my network adapter and flushed the DNS, will let you guys know if it happens again



#8 JohnC_21

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Posted 25 December 2017 - 12:01 PM

If OpenDNS does not solve the problem disable Norton's firewall if possible. If not uninstall Norton and see if you still have the problem.  You may need to use the removal tool.

 

https://support.norton.com/sp/en/us/home/current/solutions/v60392881_EndUserProfile_en_us



#9 hypermode

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Posted 26 December 2017 - 04:48 PM

Still having the issue, uninstalled Norton, doubt its the firewall tbh, have had this one for like 2-3 years and never had an issue like this.



#10 JohnC_21

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Posted 26 December 2017 - 08:06 PM

You used the OpenDNS servers?  Do you get the same problem after creating a new user account? If yes do you get the problem using Safe Mode with Networking?


Edited by JohnC_21, 26 December 2017 - 08:07 PM.





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