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Browsers won't load right, and now a SVCHOST problem detected


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#1 xfreakazoidx

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Posted 24 December 2017 - 07:33 PM

I use Win 7 (64). 

So I've been having a weird issue for a since this morning. I turned on my PC and opened Chrome. But it showed it then it wouldn't load (like when a program freezes. but you can see it sitting there but can't do anything). I went to processes and ended each chrome process, but the one wouldn't close. So I thought that was weird. I tried some various Chrome methods and nothing happened (reinstall..etc). So I went into Firefox and it loaded. But I couldn't access sites like yahoo, google...etc. But I could access other sites like reddit for example. I tried even on Internet Explorer (which I never use of course) and the same issue, opened some sites but not others. 


So messed around for but trying system restore and things like that. Which BTW system restore had an error. I thought maybe it was Windows. But then suddenly my Malwarebytes popped up "Website blocked" and I was 255.255.255.255. Port 68. Outbound. And it says its SVChost.exe. I did check the properties of all the SVCHOSTs in the processes and all are Microsoft. Its shown this same pop up about 20 times since 4pm. 

Also I did of course scan my PC using MSE and Malwarebytes and nothing was found. So you think this is a virus/rootkit/malware? Or just Windows screwing up? Oh, I did try some default things like resetting my router and the IFCONFIG stuff in the CMD window. No luck. 



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#2 buddy215

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Posted 24 December 2017 - 07:40 PM

Try using MBAR to find and remove the malware. If MBAR doesn't find anything then I think you should follow the

last set of directions for starting a new topic in the malware removal forum

 

Download 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.

  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"

 

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.

 

DO NOT bump your new topic. Wait for a response from one of the Team Members.


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#3 xfreakazoidx

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Posted 24 December 2017 - 08:49 PM

Thanks, I followed your steps and made a new topic over there. You can close this one now.






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