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crashes into blue screen after opening an internet browser


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#1 jonfxm

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Posted 23 December 2017 - 06:07 PM

so here is the issue with my computer at the moment. When i start computer up in regular mode it is connected to internet and i load google chrome (i tried with internet explorer same results) my computer freezes up for about a minute then goes to blue screen with this error code dpc_watchdog_violation. at the moment my computer is in safe mode and im not experiencing this when loading google chrome or any internet browser. i have looked to see if anyone else has had this issues and havent found a thing. any help would be awesome! my computer just started doing this the last few days. use to crash about two times then it would load without issue. now it does this after every start up. if anyone could help me that would be so awesome. i just dont know where to begin and am about to reinstall windows. 



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#2 jonfxm

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Posted 23 December 2017 - 06:19 PM

just got bluescreen viewer. got a log of a lot of crashes. last crash was PAGE_FAULT_IN_NONRAGED_AREA. there are a lot that dont have a bug check string name. those i do believe are all dpc_watchdog_violation. all the other crashes are DRIVER_CORRUPTED_EXPOOL and each crash it has this address in stack highlighted in red ntoskrnl.exe 159e29. the ones not labled dont have address in stack highlighted in red.



#3 jcgriff2

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Posted 23 December 2017 - 11:32 PM

Hi. . .

Run Driver Verifier - https://www.bleepingcomputer.com/forums/t/576333/driver-verifier-bsod-related-windows-10-81-8-7-vista/

It must run for 24 hours minimum.

Then run the BSOD Posting Instructions - https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

You are getting varying bugchecks (STOP errors), which is indicative of unknown hardware failure.

Run these hardware diagnostics -
- RAM - https://www.sysnative.com/forums/hardware-tutorials/24300-test-ram-passmark-memtest86.html
- HDD - SeaTools for DOS, LONG test - https://www.sysnative.com/forums/hardware-tutorials/4072-hard-drive-diagnostics-ssd-test.html

Regards. . .

jcgriff2

Edited by jcgriff2, 23 December 2017 - 11:36 PM.

Microsoft MVP 2009-2015
Microsoft Windows Insider MVP 2018 - Present




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