I am running windows 10 on an HP computer. I had a power outage yesterday and the computer obviously shut down immediately. Once the power came back on I turned on the computer and it would not boot into windows.
Initially Windows will start the normal boot process and then a sideways frown face shows up and below it, it states "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you." When it gets to 60% complete, it stops and gives the following Stop Code: BAD SYSTEM CONFIG INFO
Once the computer tries to restart again, the normal process to boot into windows starts and then states at the bottom of the screen that it is "Preparing Automatic Repair" and then changes to "Diagnosing your PC". Then a blue screen displays the following message "Automatic Repair - Your PC did not start correctly" and then gives the option to Restart or Advanced Options.
I tried restoring the hard drive and that failed. I opened the boot menu and selected run Diagnostics and the following results popped up:
CPU Test - Passed
Hard Drive Connection Test - Passed
Boot Test - Passed
S.M.A.R.T Test - Failed Error Code 303 Failed
The day before the power went out I was trying to get the Windows Update to download and install updates, however, it kept stopping part way through and stated that Windows was Unable to install the updates. I tried this 3 times and it wouldn't completed the install portion.
I'm not sure what else to try here. Please help.