I'm new to this blog but not to computers. I have a malware beast that I'm sure I downloaded while attempting to download a video game. I've tried everything. I'm going to list what I have done in hopes that someone will see that I haven't done the one thing that will work. I'm trying to not have to do a total reset or wipe of my HDD because I don't want to have to go through reinstalling everything again. I just upgraded my hardware about 6 weeks ago and did that then and it took a really long time. That is also when I switched from Windows 8.3 to Windows 10.
Motherboard - ASRock
Processor - Intel Core i5-7600K
RAM - 16gig
Video - NVIDIA GeForce GTX 1050Ti
All firmware checked and doesn't need upgrading
All Windows updates present
1. Boot blue screen announcing issue and giving several options. One of which is to disable early anti malware and that's the only option that I can use to boot.
2. Recovery, Restore, Safe Boot, Defender are disabled and I can't change that. (Still not fixed)
3. There were some odd processes and folders that I absolutely couldn't access. (all this is corrected)
4. Other small issues that are a pain. This did include some crazy processes but they are now gone.
Trial and Error(s) - What I've done
1. Took ownership to try to access the folders and registry items that I coudln't. After using a bootdisk I was able to clear all of those things out. Also, I can boot to safe mode using a 3rd party program but not with ANY Windows options.
2. Ran several scans with several different programs, located and removed several issues (a few which were Rootkits)
3. Cleaned the registry after malware/virus removal
4. Any program, software, file, etc that was even slightly questionable was wiped
I do have another HDD in my system that is clean. I thought about just doing a new install of Windows on that drive, changing the BIOS to boot from there, and then scanning my current C: as external but it seems to me that would be the same as using a boot disk which I have been doing.
So that's about it in a nutshell. Once again, my main goal is to not have to wipe my legitimate software in an attempt to finally remove the malware/virus but if that becomes, or is, the only way that is what I just will have to do. I just wanted to ask an expert before taking such a drastic and permanent measure.
Thanks to anyone who is willing and able to help me with this debacle.
The programs that I've used are Kaspersky, UnhackMe, and Malwarebytes but then removed it. The boot disk that seemed to work the best was the Windows 10 disk using advanced repair.
Infected folder was users and then local under appdata .
The 3rd folder didn't return but it started with "ss" I think