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Keep getting BSOD


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#1 Blkfyre

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Posted 21 December 2017 - 06:12 PM

Hi, I keep getting a BSOD with the error message PROCESS_HAS_LOCKED_PAGES. Can anyone please help?

 

Speccy system snapshot: http://speccy.piriform.com/results/rUDN1m2qlGhdnpJJSWmssO3

Attached Files



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#2 usasma

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Posted 23 December 2017 - 09:08 AM

Your UEFI/BIOS (version 3201) dates from 2012.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and the outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

While suspicious of a hardware problem, I'd like to try some software fixes first (as software problems can sometimes mimic hardware problems)

 

Please update these older drivers.  Links are provided in order to assist you with looking up the source of the drivers.  
If unable to find an update, please uninstall the program that is responsible for that driver.  

DO NOT manually delete/rename the driver as it may make the system unbootable!!!:
 
WinRing0x64.sys             Sat Jul 26 09:29:37 2008 (488B26C1)

Most likely associated with Real Temp on your system.

many different programs that center around the using of the WinRing libraries (RealTemp, Corsair Link2 (known BSOD issues w/Win8), Razer GameBooster, Intel Processor Diagnostic Tool, Fusiontweaker (Google Code), etc) OEM - none at http://www.python.org/emacs/winring/
http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys
 
jraid.sys                   Tue Aug 10 05:28:44 2010 (4C611BCC)
JMicron RAID Driver http://www.jmicron.com/Driver.htm[br]ftp://driver.jmicron.com.tw/SATA_Controller/Windows/
http://www.carrona.org/drivers/driver.php?id=jraid.sys
 
HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
Intel Management Engine Interface http://downloadcenter.intel.com/Default.aspx
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
 
SASKUTIL64.SYS              Tue Jul 12 17:00:01 2011 (4E1CB5D1)
SUPERAntiSpyware http://www.superantispyware.com/download.html
http://www.carrona.org/drivers/driver.php?id=SASKUTIL64.SYS
 
SASDIFSV64.SYS              Thu Jul 21 19:03:00 2011 (4E28B024)
SUPERAntiSpyware http://www.superantispyware.com/download.html
http://www.carrona.org/drivers/driver.php?id=SASDIFSV64.SYS

ScpVBus.sys                 Sun May  5 17:31:26 2013 (5186CFAE)
Scarlet.Crush Productions Scp Dual Shock 3 Virtual Bus Driver http://forums.pcsx2.net/Thread-XInput-Wrapper-for-DS3-and-Play-com-USB-Dual-DS2-Controller?pid=186161#pid186161
http://www.carrona.org/drivers/driver.php?id=ScpVBus.sys
 
GUBootStartup.sys           Wed Apr 22 22:03:58 2015 (5538530E)
GlarySoft - Glary Utilities Startup Manager Tool driver http://www.glarysoft.com/downloads/
http://www.carrona.org/drivers/driver.php?id=GUBootStartup.sys
 
cmudaxp.sys                 Tue Jun  2 05:11:20 2015 (556D7338)
C-Media Audio Interface Driver (WDM) by C-Media [br] ASUS Xonar DG Audio Interface driver [br] HTO CLARO Audio Interface Driver http://www.cmedia.com.tw/EN/DownloadCenter_Detail.aspx?pserno=0&dtype=ALL [br] http://support.asus.com/download/download.aspx [br] http://www.htomega.com/downloads.html
http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys
 

If the above steps don't fix things for you, then Please run these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Please run ALL of the tests and let us know the results.
FYI - These are the tests and what we usually see for the reports:

 

1 - Antivirus/antimalware scans:  In short, if there are Trojans or other serious malware - start over in the Am I Infected forums
2 - Memory diagnostics:  Run MemTest86+ for at least 3 passes.  If booting from UEFI, run MemTest86 instead.  Let us know if there were any errors reported
3 - Hard Drive diagnostics:  Don't sweat the details here.  In short, run the Seagate Seatools Long/Extended test from a bootable disk.  If unable to run it from a bootable disk (UEFI and some others), then run the Seagate Seatools for Windows from within Windows.  There are no diagnostics for SSD's, just run the Crystal Mark tests and let us know if there were any failures
4 - Furmark:  run the test until the temperature stabilizes.  Don't let it get much over 90ºC.  Let us know the temp it stabilizes at and if there were any problems running the test (other than slowness).
5 - Prime95:  run the Blend test for 24 hours (this may not be possible, but run it as long as you can.  Look for errors in the output, or for problems running the test (freezes/crashes)
6 - Video 2 (other video tests):  there's several tests here.  Run all of them.  I'm especially interested in the Video Memory Test.  Let us know the results of the test(s)
  - A - simtek.org memtest
  - B - Video memory stress test
  - C - Artifact Locator
  - D - OCCT - 4 built in tests for CPU, GPU, PSU
  - E - Video Memory Stress Test
7 - CPU tests:  run at least one test on your CPU and let us know the result.



 

 

Analysis:
The following is for information purposes only.
The following information contains the relevant information from the blue screen analysis:
**************************Thu Dec 21 17:39:48.903 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\122117-25812-01.dmp]
Windows 10 Kernel Version 16299 MP (4 procs) Free x64
Built by: 16299.15.amd64fre.rs3_release.170928-1534
System Uptime:0 days 1:01:54.567
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 76, {0, ffff80849352c5c0, 15, 0}
BugCheck Info: PROCESS_HAS_LOCKED_PAGES (76)
Arguments:
Arg1: 0000000000000000, Locked memory pages found in process being terminated.
Arg2: ffff80849352c5c0, Process address.
Arg3: 0000000000000015, Number of locked pages.
Arg4: 0000000000000000, Pointer to driver stacks (if enabled) or 0 if not.
    Issue a !search over all of physical memory for the current process pointer.
    This will yield at least one MDL which points to it.  Then do another !search
    for each MDL found, this will yield the IRP(s) that point to it, revealing
    which driver is leaking the pages.
    Otherwise, set HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory
    Management\TrackLockedPages to a DWORD 1 value and reboot.  Then the system
    will save stack traces so the guilty driver can be easily identified.
    When you enable this flag, if the driver commits the error again you will
    see a different bugcheck - DRIVER_LEFT_LOCKED_PAGES_IN_PROCESS (0xCB) -
    which can identify the offending driver(s).
PROCESS_NAME:  backgroundTask
BUGCHECK_STR:  0x76
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
  BIOS Version                  3201
  BIOS Release Date             02/15/2012
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             P8Z68-V GEN3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 21 16:37:01.405 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\122117-24031-01.dmp]
Windows 10 Kernel Version 16299 MP (4 procs) Free x64
Built by: 16299.15.amd64fre.rs3_release.170928-1534
System Uptime:0 days 6:06:52.070
Probably caused by :memory_corruption ( nt!MmDeleteProcessAddressSpace+17a143 )
BugCheck 76, {0, ffffbe88dd8915c0, a, 0}
BugCheck Info: PROCESS_HAS_LOCKED_PAGES (76)
Arguments:
Arg1: 0000000000000000, Locked memory pages found in process being terminated.
Arg2: ffffbe88dd8915c0, Process address.
Arg3: 000000000000000a, Number of locked pages.
Arg4: 0000000000000000, Pointer to driver stacks (if enabled) or 0 if not.
    Issue a !search over all of physical memory for the current process pointer.
    This will yield at least one MDL which points to it.  Then do another !search
    for each MDL found, this will yield the IRP(s) that point to it, revealing
    which driver is leaking the pages.
    Otherwise, set HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory
    Management\TrackLockedPages to a DWORD 1 value and reboot.  Then the system
    will save stack traces so the guilty driver can be easily identified.
    When you enable this flag, if the driver commits the error again you will
    see a different bugcheck - DRIVER_LEFT_LOCKED_PAGES_IN_PROCESS (0xCB) -
    which can identify the offending driver(s).
PROCESS_NAME:  backgroundTask
BUGCHECK_STR:  0x76
DEFAULT_BUCKET_ID:  DRIVER_FAULT_0x76
FAILURE_BUCKET_ID: 0x76_backgroundTask_nt!MmDeleteProcessAddressSpace
CPUID:        "Intel® Core™ i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3300
  BIOS Version                  3201
  BIOS Release Date             02/15/2012
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             P8Z68-V GEN3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Thu Dec 21 17:39:48.903 2017 (UTC - 5:00)**************************
MpKsl3d909065.sys           Mon Feb 27 20:54:41 1989 (2409FBE1)
MpKsld06f10ee.sys           Mon Feb 27 20:54:41 1989 (2409FBE1)
WinRing0x64.sys             Sat Jul 26 09:29:37 2008 (488B26C1)
jraid.sys                   Tue Aug 10 05:28:44 2010 (4C611BCC)
HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
SASKUTIL64.SYS              Tue Jul 12 17:00:01 2011 (4E1CB5D1)
SASDIFSV64.SYS              Thu Jul 21 19:03:00 2011 (4E28B024)
intelppm.sys                Thu Sep 22 06:43:11 2011 (4E7B113F)
ScpVBus.sys                 Sun May  5 17:31:26 2013 (5186CFAE)
GUBootStartup.sys           Wed Apr 22 22:03:58 2015 (5538530E)
cmudaxp.sys                 Tue Jun  2 05:11:20 2015 (556D7338)
rzudd.sys                   Tue Aug 11 07:13:50 2015 (55C9D8EE)
rzvkeyboard.sys             Tue Aug 11 07:14:04 2015 (55C9D8FC)
rzdaendpt.sys               Tue Aug 11 07:14:11 2015 (55C9D903)
SaiX8481.sys                Fri Mar  4 04:18:04 2016 (56D952CC)
e1i63x64.sys                Fri Mar  4 16:46:29 2016 (56DA0235)
btfilter.sys                Wed May 18 02:19:52 2016 (573C0988)
LeapdroidVMDrv.sys          Thu Aug  4 22:53:44 2016 (57A3FFB8)
rzpnk.sys                   Sun Jul 16 15:12:07 2017 (596BBA87)
rzpmgrk.sys                 Tue Jul 18 17:15:21 2017 (596E7A69)
nvhda64v.sys                Thu Sep 14 05:55:42 2017 (59BA521E)
nvvad64v.sys                Tue Sep 19 04:38:04 2017 (59C0D76C)
nvlddmkm.sys                Fri Dec 15 17:17:15 2017 (5A3449EB)
bthl2cap.sys                ***** Invalid 1980 Invalid 1980 Invalid
xusb22.sys                  ***** Invalid 2008 Invalid 2008 Invalid
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 21 16:37:01.405 2017 (UTC - 5:00)**************************
mbamswissarmy.sys           Fri Oct 13 14:58:51 2017 (59E10CEB)

MpKsl3d909065.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsld06f10ee.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys
http://www.carrona.org/drivers/driver.php?id=jraid.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=SASKUTIL64.SYS
http://www.carrona.org/drivers/driver.php?id=SASDIFSV64.SYS
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=ScpVBus.sys
http://www.carrona.org/drivers/driver.php?id=GUBootStartup.sys
http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=rzvkeyboard.sys
http://www.carrona.org/drivers/driver.php?id=rzdaendpt.sys
SaiX8481.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
LeapdroidVMDrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
http://www.carrona.org/drivers/driver.php?id=rzpmgrk.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
bthl2cap.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=mbamswissarmy.sys
 


Edited by usasma, 23 December 2017 - 09:10 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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