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trojan steal my wifi bandwith ?


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12 replies to this topic

#1 leankai

leankai

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Posted 21 December 2017 - 12:40 PM

2 days ago my computer 's internet connection became extremely slow 

 

i keep scanning my computer and found out trojan 

 

i quickly removed trojan with windows defender 

 

but my internet is still extremely slow 

 

and it seems like the other computer 's internet connection became slow as well

 

how should i slove this?


Edited by hamluis, 21 December 2017 - 01:33 PM.
Moved from MRL to Am I Infected - Hamluis.


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#2 Broni

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Posted 21 December 2017 - 09:17 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


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#3 leankai

leankai
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  • Members
  • 11 posts
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  • Local time:11:51 PM

Posted 21 December 2017 - 09:45 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
  • The Scan log is available throughout History ->Application logs. Please post it contents in your next reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.

 

so this is the first result 

 

 

Results of screen317's Security Check version 1.014 --- 12/23/15  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Avast Antivirus    
Windows Defender   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Adobe Reader XI  
 Mozilla Firefox (50.1.0) 
 Google Chrome (63.0.3239.84) 
 Google Chrome (SetupMetrics...) 
````````Process Check: objlist.exe by Laurent````````  
 Intel TXE Components iCLS AvastSvc.exe -?- 
 AVAST Software Avast AvastUI.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 


#4 leankai

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Posted 21 December 2017 - 09:49 PM

second 

 

 

Farbar Service Scanner Version: 27-01-2016
Ran by killer (administrator) on 22-12-2017 at 10:46:20
Running from "C:\Users\killer\Downloads"
Microsoft Windows 10 Home Single Language  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Attempt to access Google.com returned error: Google.com is unreachable
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll
[2016-07-16 19:42] - [2016-07-16 19:42] - 0030720 ____A (Microsoft Corporation) 1993C85962692EF7024501E7FE92D466
 
C:\Windows\System32\drivers\nsiproxy.sys
[2017-12-16 16:26] - [2017-09-07 13:20] - 0077824 ____A (Microsoft Corporation) 7C6C3B9E771A7BE2924FEF1A42942841
 
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll
[2017-12-16 16:25] - [2017-09-18 10:26] - 0265216 ____A (Microsoft Corporation) DBF8AEF8F3573B9D5A5BCE68A2442487
 
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll
[2017-12-16 16:23] - [2017-09-18 10:15] - 0893952 ____A (Microsoft Corporation) 8FC71447AC1D835A0DD2D12EF03D95A7
 
C:\Windows\System32\bfe.dll
[2016-07-16 19:42] - [2016-07-16 19:42] - 0795648 ____A (Microsoft Corporation) 5125CBB61AC81168366BEB290399CB8E
 
C:\Windows\System32\drivers\mpsdrv.sys
[2016-07-16 19:42] - [2016-07-16 19:42] - 0075776 ____A (Microsoft Corporation) 30844BD376F9D01E62C820BEF446F1F8
 
C:\Windows\System32\SDRSVC.dll
[2016-07-16 19:43] - [2016-07-16 19:43] - 0147968 ____A (Microsoft Corporation) F3714DBAA42C15F78FFCDFE4273214EB
 
C:\Windows\System32\vssvc.exe
[2017-12-16 16:23] - [2017-04-28 07:46] - 1443328 ____A (Microsoft Corporation) DDA66AEF89DAC320A85AECCB4369D2E7
 
C:\Windows\System32\wscsvc.dll
[2017-12-16 16:27] - [2016-11-11 17:16] - 0184832 ____A (Microsoft Corporation) 9A0E0B836413EB0BC885532D2A5389D6
 
C:\Windows\System32\wbem\WMIsvc.dll
[2016-07-16 19:42] - [2016-07-16 19:42] - 0222720 ____A (Microsoft Corporation) CD49CA8E3280ACEEC5ECF431A59F5EFD
 
C:\Windows\System32\wuaueng.dll
[2017-12-16 16:23] - [2017-11-18 11:29] - 2321408 ____A (Microsoft Corporation) 713F16438A41C5979314055923C48434
 
C:\Windows\System32\qmgr.dll
[2017-12-14 19:13] - [2017-06-21 14:50] - 1054208 ____A (Microsoft Corporation) A344054D9965A116EC99C9AE63729782
 
C:\Windows\System32\es.dll
[2016-07-16 19:42] - [2016-07-16 19:42] - 0453632 ____A (Microsoft Corporation) F89083AB8B9F51C0031C1CBD0A9A7E35
 
C:\Windows\System32\cryptsvc.dll
[2016-07-16 19:42] - [2016-07-16 19:42] - 0081920 ____A (Microsoft Corporation) 5F06CAC4B09250CDDDD0180A08162924
 
C:\Program Files\Windows Defender\MpSvc.dll
[2017-12-16 16:27] - [2017-10-09 09:44] - 1998848 ____A (Microsoft Corporation) 4D1A130019B31CD8C8A2849600B03743
 
C:\Windows\System32\ipnathlp.dll
[2017-12-16 16:24] - [2017-03-04 14:23] - 0541696 ____A (Microsoft Corporation) E38BE81F0F6D9C74E420A82BC6A02AFE
 
C:\Windows\System32\iphlpsvc.dll
[2017-12-16 16:25] - [2017-08-08 13:10] - 0945664 ____A (Microsoft Corporation) DB5F6C68E345268B56D635EA13699413
 
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll
[2017-12-16 16:23] - [2017-04-28 07:41] - 0890368 ____A (Microsoft Corporation) 4A7015195E49A3BA7DB967B277B21E9D
 
 
 
**** End of log ****


#5 leankai

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  • Local time:11:51 PM

Posted 21 December 2017 - 09:52 PM

third

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by killer (administrator) on 22-12-2017 at 10:49:45
Running from "C:\Users\killer\Downloads"
Microsoft Windows 10 Home Single Language  (X64)
Model: Aspire ES1-432 Manufacturer: Acer
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Qualcomm Atheros QCA9377 Wireless Network Adapter = Wi-Fi (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : LAPTOP-EPQC1JF6
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : A8-1E-84-AE-EE-07
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : FA-28-19-4F-04-73
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Qualcomm Atheros QCA9377 Wireless Network Adapter
   Physical Address. . . . . . . . . : FA-28-2D-4F-FA-1A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d091:acb7:f131:d3d%3(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, 22 December, 2017 10:37:06 AM
   Lease Expires . . . . . . . . . . : Monday, 25 December, 2017 10:37:13 AM
   Default Gateway . . . . . . . . . : fe80::223:b8ff:fe39:360%3
                                       192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 66725933
   DHCPv6 Client DUID. . . . . . . . : 00-03-00-01-FA-28-2D-4F-FA-1A
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : F8-28-19-4F-04-74
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{54AD474A-E3D8-4D46-82AF-FEAC7CED9EEB}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3808:3caa:506e:abac(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::3808:3caa:506e:abac%29(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 486539264
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-21-04-D9-FE-A8-1E-84-AE-EE-07
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.1.1
 
DNS request timed out.
    timeout was 2 seconds.
Name:    google.com
Address:  216.58.196.46
 
 
Pinging google.com [216.58.196.46] with 32 bytes of data:
Reply from 216.58.196.46: bytes=32 time=16ms TTL=56
Reply from 216.58.196.46: bytes=32 time=13ms TTL=56
 
Ping statistics for 216.58.196.46:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 13ms, Maximum = 16ms, Average = 14ms
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  2001:4998:c:e33::53
  2001:4998:58:2201::73
  2001:4998:44:204::100d
  98.139.180.180
  98.138.252.38
  206.190.39.42
 
 
Pinging yahoo.com [98.139.180.180] with 32 bytes of data:
Request timed out.
Reply from 98.139.180.180: bytes=32 time=339ms TTL=52
 
Ping statistics for 98.139.180.180:
    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 339ms, Maximum = 339ms, Average = 339ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 14...a8 1e 84 ae ee 07 ......Realtek PCIe GBE Family Controller
  4...fa 28 19 4f 04 73 ......Microsoft Wi-Fi Direct Virtual Adapter
  3...fa 28 2d 4f fa 1a ......Qualcomm Atheros QCA9377 Wireless Network Adapter
  2...f8 28 19 4f 04 74 ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
 28...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 29...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.4     55
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.1.0    255.255.255.0         On-link       192.168.1.4    311
      192.168.1.4  255.255.255.255         On-link       192.168.1.4    311
    192.168.1.255  255.255.255.255         On-link       192.168.1.4    311
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link       192.168.1.4    311
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link       192.168.1.4    311
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 29    331 ::/0                     On-link
  3    311 ::/0                     fe80::223:b8ff:fe39:360
  1    331 ::1/128                  On-link
 29    331 2001::/32                On-link
 29    331 2001:0:4137:9e76:3808:3caa:506e:abac/128
                                    On-link
  3    311 fe80::/64                On-link
 29    331 fe80::/64                On-link
 29    331 fe80::3808:3caa:506e:abac/128
                                    On-link
  3    311 fe80::d091:acb7:f131:d3d/128
                                    On-link
  1    331 ff00::/8                 On-link
 29    331 ff00::/8                 On-link
  3    311 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [51712] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [62976] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/22/2017 10:50:00 AM) (Source: ESENT) (User: )
Description: svchost (1104) SRUJet: An attempt to create the folder "C:\Windows\system32\SRU\" failed with system error 5 (0x00000005): "Access is denied. ".  The create folder operation will fail with error -1032 (0xfffffbf8).
 
Error: (12/22/2017 10:50:00 AM) (Source: ESENT) (User: )
Description: svchost (1104) SRUJet: An attempt to create the folder "C:\Windows\system32\SRU\" failed with system error 5 (0x00000005): "Access is denied. ".  The create folder operation will fail with error -1032 (0xfffffbf8).
 
Error: (12/22/2017 10:50:00 AM) (Source: ESENT) (User: )
Description: svchost (1104) SRUJet: An attempt to create the folder "C:\Windows\system32\SRU\" failed with system error 5 (0x00000005): "Access is denied. ".  The create folder operation will fail with error -1032 (0xfffffbf8).
 
Error: (12/22/2017 10:50:00 AM) (Source: ESENT) (User: )
Description: svchost (1104) SRUJet: An attempt to create the folder "C:\Windows\system32\SRU\" failed with system error 5 (0x00000005): "Access is denied. ".  The create folder operation will fail with error -1032 (0xfffffbf8).
 
Error: (12/22/2017 10:50:00 AM) (Source: ESENT) (User: )
Description: svchost (1104) SRUJet: An attempt to create the folder "C:\Windows\system32\SRU\" failed with system error 5 (0x00000005): "Access is denied. ".  The create folder operation will fail with error -1032 (0xfffffbf8).
 
Error: (12/22/2017 10:50:00 AM) (Source: ESENT) (User: )
Description: svchost (1104) SRUJet: An attempt to create the folder "C:\Windows\system32\SRU\" failed with system error 5 (0x00000005): "Access is denied. ".  The create folder operation will fail with error -1032 (0xfffffbf8).
 
Error: (12/22/2017 10:49:12 AM) (Source: ESENT) (User: )
Description: svchost (1104) SRUJet: An attempt to create the folder "C:\Windows\system32\SRU\" failed with system error 5 (0x00000005): "Access is denied. ".  The create folder operation will fail with error -1032 (0xfffffbf8).
 
Error: (12/22/2017 10:49:12 AM) (Source: ESENT) (User: )
Description: svchost (1104) SRUJet: An attempt to create the folder "C:\Windows\system32\SRU\" failed with system error 5 (0x00000005): "Access is denied. ".  The create folder operation will fail with error -1032 (0xfffffbf8).
 
Error: (12/22/2017 10:49:00 AM) (Source: ESENT) (User: )
Description: svchost (1104) SRUJet: An attempt to create the folder "C:\Windows\system32\SRU\" failed with system error 5 (0x00000005): "Access is denied. ".  The create folder operation will fail with error -1032 (0xfffffbf8).
 
Error: (12/22/2017 10:49:00 AM) (Source: ESENT) (User: )
Description: svchost (1104) SRUJet: An attempt to create the folder "C:\Windows\system32\SRU\" failed with system error 5 (0x00000005): "Access is denied. ".  The create folder operation will fail with error -1032 (0xfffffbf8).
 
 
System errors:
=============
Error: (12/22/2017 12:59:19 AM) (Source: Service Control Manager) (User: )
Description: The Background Intelligent Transfer Service service hung on starting.
 
Error: (12/22/2017 12:55:09 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/22/2017 12:55:09 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/22/2017 12:55:08 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/22/2017 12:54:49 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:58:10 PM on ‎21/‎12/‎2017 was unexpected.
 
Error: (12/22/2017 12:54:20 AM) (Source: Microsoft-Windows-Kernel-Boot) (User: NT AUTHORITY)
Description: 32212256845117456
 
Error: (12/22/2017 12:15:10 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (12/21/2017 11:23:36 PM) (Source: DCOM) (User: LAPTOP-EPQC1JF6)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}LAPTOP-EPQC1JF6killerS-1-5-21-735737384-4120541217-2836851346-1001LocalHost (Using LRPC)AcerIncorporated.AcerCollection_1.1.3010.0_x64__48frkmn4z8aw4S-1-15-2-2808968437-3465455977-1376809423-1034576450-261180976-3493196605-1086951068
 
Error: (12/21/2017 11:23:36 PM) (Source: DCOM) (User: LAPTOP-EPQC1JF6)
Description: machine-defaultLocalActivation{C2F03A33-21F5-47FA-B4BB-156362A2F239}{316CDED5-E4AE-4B15-9113-7055D84DCC97}LAPTOP-EPQC1JF6killerS-1-5-21-735737384-4120541217-2836851346-1001LocalHost (Using LRPC)AcerIncorporated.AcerCollection_1.1.3010.0_x64__48frkmn4z8aw4S-1-15-2-2808968437-3465455977-1376809423-1034576450-261180976-3493196605-1086951068
 
Error: (12/21/2017 11:08:15 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
 
Microsoft Office Sessions:
=========================
Error: (12/22/2017 10:50:00 AM) (Source: ESENT)(User: )
Description: svchost1104SRUJet: C:\Windows\system32\SRU\-1032 (0xfffffbf8)5 (0x00000005)Access is denied.
 
Error: (12/22/2017 10:50:00 AM) (Source: ESENT)(User: )
Description: svchost1104SRUJet: C:\Windows\system32\SRU\-1032 (0xfffffbf8)5 (0x00000005)Access is denied.
 
Error: (12/22/2017 10:50:00 AM) (Source: ESENT)(User: )
Description: svchost1104SRUJet: C:\Windows\system32\SRU\-1032 (0xfffffbf8)5 (0x00000005)Access is denied.
 
Error: (12/22/2017 10:50:00 AM) (Source: ESENT)(User: )
Description: svchost1104SRUJet: C:\Windows\system32\SRU\-1032 (0xfffffbf8)5 (0x00000005)Access is denied.
 
Error: (12/22/2017 10:50:00 AM) (Source: ESENT)(User: )
Description: svchost1104SRUJet: C:\Windows\system32\SRU\-1032 (0xfffffbf8)5 (0x00000005)Access is denied.
 
Error: (12/22/2017 10:50:00 AM) (Source: ESENT)(User: )
Description: svchost1104SRUJet: C:\Windows\system32\SRU\-1032 (0xfffffbf8)5 (0x00000005)Access is denied.
 
Error: (12/22/2017 10:49:12 AM) (Source: ESENT)(User: )
Description: svchost1104SRUJet: C:\Windows\system32\SRU\-1032 (0xfffffbf8)5 (0x00000005)Access is denied.
 
Error: (12/22/2017 10:49:12 AM) (Source: ESENT)(User: )
Description: svchost1104SRUJet: C:\Windows\system32\SRU\-1032 (0xfffffbf8)5 (0x00000005)Access is denied.
 
Error: (12/22/2017 10:49:00 AM) (Source: ESENT)(User: )
Description: svchost1104SRUJet: C:\Windows\system32\SRU\-1032 (0xfffffbf8)5 (0x00000005)Access is denied.
 
Error: (12/22/2017 10:49:00 AM) (Source: ESENT)(User: )
Description: svchost1104SRUJet: C:\Windows\system32\SRU\-1032 (0xfffffbf8)5 (0x00000005)Access is denied.
 
 
CodeIntegrity Errors:
===================================
  Date: 2017-12-22 03:43:04.005
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\mskssrv.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-12-22 03:43:03.861
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\Windows.Devices.Perception.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-12-22 01:26:25.549
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\fodhelper.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-12-22 01:26:25.521
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\fodhelper.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-12-22 01:26:08.319
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\WindowsActionDialog.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-12-22 01:26:08.307
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\WindowsActionDialog.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-12-22 01:25:17.021
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\SysWOW64\Windows.Devices.Perception.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-12-22 01:25:16.984
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\SysWOW64\Windows.Devices.Perception.dll because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-12-22 01:24:51.404
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\SysWOW64\GamePanel.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2017-12-22 01:24:51.349
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\SysWOW64\GamePanel.exe because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
Acer Care Center (HKLM\...\{1AF41E84-3408-499A-8C93-8891F0612719}) (Version: 2.00.3024 - Acer Incorporated)
Acer Configuration Manager (HKLM-x32\...\{414D554E-4453-454E-0201-000000016258}) (Version: 2.1.16258 - Acer)
Acer Quick Access (HKLM\...\{8BBF04F1-C68A-441C-B5EF-446EE9960EAF}) (Version: 2.01.3008 - Acer Incorporated)
Acer UEIP Framework (HKLM\...\{12A718F2-2357-4D41-9E1F-18583A4745F7}) (Version: 3.02.3001 - Acer Incorporated)
Adobe Reader XI (11.0.23) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.23 - Adobe Systems Incorporated)
Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 17.9.2322 - AVAST Software)
CCleaner (HKLM\...\CCleaner) (Version: 4.10 - Piriform)
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.5917.02 - CyberLink Corp.)
DriverSetupUtility (HKLM\...\{2B51C83A-465D-4EA9-9CDC-1ED95ED09AC6}) (Version: 1.00.3019 - Acer Incorporated)
ELAN HIDI2C Filter Driver X64 13.6.7.2_WHQL (HKLM\...\Elantech) (Version: 13.6.7.2 - ELAN Microelectronic Corp.)
GIMP 2.8.22 (HKLM\...\GIMP-2_is1) (Version: 2.8.22 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 63.0.3239.84 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Herramientas de corrección de Microsoft Office 2016: español (HKLM\...\{90160000-001F-0C0A-1000-0000000FF1CE}) (Version: 16.0.4266.1001 - Microsoft Corporation) Hidden
Intel® Chipset Device Software (HKLM-x32\...\{d9719db8-d532-496c-9f2b-eeb1f69f7d89}) (Version: 10.1.1.34 - Intel® Corporation) Hidden
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 21.20.16.4528 - Intel Corporation)
Intel® Serial IO (HKLM\...\{9FD91C5C-44AE-4D9D-85BE-AE52816B0294}) (Version: 30.100.1631.3 - Intel Corporation)
Intel® Trusted Execution Engine (HKLM\...\{176E2755-0A17-42C6-88E2-192AB2131278}) (Version: 3.0.10.1129 - Intel Corporation)
K-Lite Codec Pack 10.3.0 Full (HKLM-x32\...\KLiteCodecPack_is1) (Version: 10.3.0 - )
Microsoft Office Professional Plus 2016 (HKLM\...\Office16.PROPLUS) (Version: 16.0.4266.1001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23918 (HKLM-x32\...\{dab68466-3a7d-41a8-a5cf-415e3ff8ef71}) (Version: 14.0.23918.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23918 (HKLM-x32\...\{2e085fd2-a3e4-4b39-8e10-6b8d35f55244}) (Version: 14.0.23918.0 - Microsoft Corporation)
Mozilla Firefox 50.1.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 50.1.0 (x86 en-US)) (Version: 50.1.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 50.1.0 - Mozilla)
Outils de vérification linguistique 2016 de Microsoft Office - Français (HKLM\...\{90160000-001F-040C-1000-0000000FF1CE}) (Version: 16.0.4266.1001 - Microsoft Corporation) Hidden
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9.141.259 - Google, Inc.)
Qualcomm Atheros 11ac Wireless LAN Installer (HKLM-x32\...\{20CA507E-24AA-4741-87CF-CC1B250790B7}) (Version: 11.0.10388 - Qualcomm Atheros)
Qualcomm Atheros Bluetooth Installer (64) (HKLM\...\{628988B4-3FA5-4EA6-BAA3-DA640F6718BD}) (Version: 10.0.0.278 - Qualcomm Atheros)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.14393.31228 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 10.10.714.2016 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7910 - Realtek Semiconductor Corp.)
Spotify (HKCU\...\Spotify) (Version: 1.0.70.388.g8e1ed5af - Spotify AB)
Update for Windows 10 for x64-based Systems (KB4023057) (HKLM\...\{DE083343-D24D-4495-919E-18C65EC0F289}) (Version: 2.8.0.0 - Microsoft Corporation)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.1 - VideoLAN)
Windows 10 Update and Privacy Settings (HKLM\...\{4DFCD818-036A-4229-A67D-CF17DC461D92}) (Version: 1.0.14.0 - Microsoft Corporation)
WinRAR archiver (HKLM-x32\...\WinRAR archiver) (Version:  - )
Youtube Downloader HD v. 2.2 (HKLM-x32\...\Youtube Downloader HD_is1) (Version:  - YoutubeDownloaderHD.com)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 70%
Total physical RAM: 3924.28 MB
Available physical RAM: 1164.56 MB
Total Virtual: 9812.28 MB
Available Virtual: 4468.59 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Acer) (Fixed) (Total:464.65 GB) (Free:405.61 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\LAPTOP-EPQC1JF6
 
Administrator            DefaultAccount           defaultuser0             
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#6 leankai

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Posted 21 December 2017 - 10:35 PM

could not complete the next step as i cant complete the download process 



#7 Broni

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Posted 21 December 2017 - 10:51 PM

I need more info why you can't download.


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#8 leankai

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Posted 23 December 2017 - 11:33 PM

I need more info why you can't download.

it keep stopping and the period needed to download it kee increasing/ decreasing



#9 Broni

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Posted 24 December 2017 - 03:01 PM

Tried different browser?


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#10 leankai

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Posted 25 December 2017 - 09:30 PM

Tried different browser?

tried just now 

 

it keep getting interrupted



#11 Broni

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Posted 25 December 2017 - 11:30 PM

What does it mean "interrupted"?

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#12 leankai

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Posted 27 December 2017 - 02:47 AM

 

What does it mean "interrupted"?

 

keep stopping



#13 Broni

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Posted 27 December 2017 - 09:03 PM

All browsers do this?

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