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HijackThis Log: Please help Diagnose


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6 replies to this topic

#1 Ray101SPAS

Ray101SPAS

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Posted 20 December 2017 - 03:05 PM

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 22:05:10, on 20.12.2017
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
 
FIREFOX: 48.0 (x86 ru)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\DAEMON Tools Pro Advanced\DTShellHlp.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Avira\Launcher\Avira.Systray.exe
C:\Users\Администратор\Downloads\HijackThis.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (file missing)
O2 - BHO: PROMT - {1F13CE11-4FAC-49A9-8155-D4F3F0F91A33} - C:\Program Files (x86)\PRMT9\PRMTIE\prmtie.dll
O2 - BHO: AMD SteadyVideo BHO - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\amd\SteadyVideo\SteadyVideo.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
O2 - BHO: Спутник@Mail.Ru - {8984B388-A5BB-4DF7-B274-77B879E179DB} - (no file)
O2 - BHO: IESpeakDoc - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
O2 - BHO: IE 4.x-6.x BHO for Download Master - {9961627E-4059-41B4-8E0E-A7D6B3854ADF} - C:\PROGRA~2\DOWNLO~1\dmiehlp.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O3 - Toolbar: Переводчик PROMT - {C7DDDD27-F303-42A5-B979-51559F7DC0F0} - C:\Program Files (x86)\PRMT9\PRMTIE\prmtie.dll
O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [KeePass 2 PreLoad] "C:\Program Files (x86)\KeePass Password Safe 2\KeePass.exe" --preload
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [AppEx Accelerator UI] C:\Program Files\AMD Quick Stream\AppexAcceleratorUI.exe -h
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O8 - Extra context menu item: &Отправить в OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
O8 - Extra context menu item: &Экспорт в Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Автоматически определить профиль перевода - C:\Program Files (x86)\PRMT9\PRMTIE\aot.htm
O8 - Extra context menu item: Закачать ВСЕ при помощи Download Master - C:\Program Files (x86)\Download Master\dmieall.htm
O8 - Extra context menu item: Закачать при помощи Download Master - C:\Program Files (x86)\Download Master\dmie.htm
O8 - Extra context menu item: Настроить параметры перевода - C:\Program Files (x86)\PRMT9\PRMTIE\options.htm
O8 - Extra context menu item: Перевести всю страницу - C:\Program Files (x86)\PRMT9\PRMTIE\page.htm
O8 - Extra context menu item: Перевести выделенный текст - C:\Program Files (x86)\PRMT9\PRMTIE\translat.htm
O8 - Extra context menu item: Перевести поисковый запрос - C:\Program Files (x86)\PRMT9\PRMTIE\search.htm
O8 - Extra context menu item: Передать на удаленную закачку DM - C:\Program Files (x86)\Download Master\remdown.htm
O9 - Extra button: Отправить в OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Отправить в OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: (no name) - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
O9 - Extra 'Tools' menuitem: Send by Bluetooth to - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
O9 - Extra button: &Связанные заметки OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: &Связанные заметки OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Download Master - {8DAE90AD-4583-4977-9DD4-4360F7A45C74} - C:\Program Files (x86)\Download Master\dmaster.exe
O9 - Extra 'Tools' menuitem: &Download Master - {8DAE90AD-4583-4977-9DD4-4360F7A45C74} - C:\Program Files (x86)\Download Master\dmaster.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\vsocklib.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\vsocklib.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O18 - Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll
O18 - Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll
O23 - Service: ABBYY FineReader 11 PE Licensing Service (ABBYY.Licensing.FineReader.Professional.11.0) - ABBYY - C:\Program Files (x86)\ABBYY FineReader 11\NetworkLicenseServer.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
O23 - Service: AtherosSvc - Atheros Commnucations - C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
O23 - Service: Avira Service Host (Avira.ServiceHost) - Avira Operations GmbH & Co. KG - C:\Program Files (x86)\Avira\Launcher\Avira.ServiceHost.exe
O23 - Service: Dr.Web AV-Desk Agent (drwagntd) - Doctor Web, Ltd. - C:\Program Files (x86)\DrWeb AV-Desk\drwagntd.exe
O23 - Service: Dr.Web Scanning Engine (DrWebEngine) (DrWebEngine) - Doctor Web, Ltd. - C:\Program Files (x86)\DrWeb AV-Desk\dwengine.exe
O23 - Service: Dr.Web Net Filtering Service (DrWebNetFilter) - Doctor Web, Ltd. - C:\Program Files (x86)\DrWeb AV-Desk\DWNETFILTER.EXE
O23 - Service: Dr.Web AV-Desk Upgrade Service (drwupgrade) - Doctor Web, Ltd. - C:\Program Files (x86)\DrWeb AV-Desk\1\drwupgrade.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Служба Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Служба Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: KMService - Unknown owner - C:\Windows\system32\srvany.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: ZAtheros Bt&Wlan Coex Agent - Atheros - C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe
 
--
End of file - 11668 bytes
 


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#2 nasdaq

nasdaq

  • Malware Response Team
  • 40,754 posts
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  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:55 AM

Posted 21 December 2017 - 09:05 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

HijackThis is no longer supported and not ready for your Operating system.
I suggest your remove via the Control panel > Programs > Programs and Features.
Use the Farbar Recovery Scan Tool from now on to report problems.
<<<>>>


:step1: Please download Malwarebytes Anti-Malware from here
  • Right-click on the MBAM icon and select Run as administrator to run the tool.
  • Click Yes to accept any security warnings that may appear.
  • Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database.
  • On the left menu pane click the Settings tab, and then select the Protection tab on the top.
  • Under the Scan Options, turn on the button Scan for rootkits and Scan within archives.
  • Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button
  • Note: The scan may take some time to finish, so please be patient.
  • If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button.
  • While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log can also be viewed by clicking the log to select it, then clicking the View Report button.
Please post the log for my review.

Note: If asked to restart the computer, please do so immediately.
===

:step2: Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

:step3: Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===


Please post the logs for my review.

Let me know what problems you are presently having with this computer.
==============================

#3 Ray101SPAS

Ray101SPAS
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Posted 23 December 2017 - 06:25 AM

Hello,
Thanks a lot for your support and for your response. 

Step 1 is being done.
Here it is the logs as was written in your post.
 

Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 12/23/17
Scan Time: 12:38 PM
Log File: 71cec592-e7cd-11e7-bf51-20689deab595.json
Administrator: Yes
 
-Software Information-
Version: 3.3.1.2183
Components Version: 1.0.262
Update Package Version: 1.0.3549
License: Trial
 
-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: GYPNORI-UJ2RDKF\\u00d0\u00d0\u00b4\u00d0\u00bc\u00d0\u00b8\u00d0\u00bd\u00d0\u00b8\u00d1\u00d1\u00d1\u00d0\u00b0\u00d1\u00d0\u00be\u00d1
 
-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 277147
Threats Detected: 82
Threats Quarantined: 82
Time Elapsed: 29 min, 31 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect
 
-Scan Details-
Process: 1
RiskWare.KMS, C:\WINDOWS\KMSEM\KMSERVICE.EXE, Quarantined, [4749], [442866],1.0.3549
 
Module: 1
RiskWare.KMS, C:\WINDOWS\KMSEM\KMSERVICE.EXE, Quarantined, [4749], [442866],1.0.3549
 
Registry Key: 8
PUP.Optional.MailRu, HKU\S-1-5-21-3449807766-1626203052-378147847-500\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{FFEBBF0A-C22C-4172-89FF-45215A135AC7}, Delete-on-Reboot, [630], [382913],1.0.3549
PUP.Optional.Solvusoft, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{7EC591CF-3819-4F28-B375-52BD4E8FB1D9}, Delete-on-Reboot, [335], [345403],1.0.3549
PUP.Optional.WinThruster, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\LOGON\{7EC591CF-3819-4F28-B375-52BD4E8FB1D9}, Delete-on-Reboot, [8021], [408558],1.0.3549
PUP.Optional.WinThruster, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\WinThruster64-Администратор-Startup, Delete-on-Reboot, [8021], [408558],1.0.3549
PUP.Optional.Solvusoft, HKLM\SOFTWARE\CLASSES\APPLICATIONS\WinThrusterSetup.exe, Delete-on-Reboot, [335], [335182],1.0.3549
PUP.Optional.MailRu, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{8984B388-A5BB-4DF7-B274-77B879E179DB}, Delete-on-Reboot, [630], [412167],1.0.3549
PUP.Optional.MailRu, HKU\S-1-5-21-3449807766-1626203052-378147847-500\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{8984B388-A5BB-4DF7-B274-77B879E179DB}, Delete-on-Reboot, [630], [412167],1.0.3549
PUP.Optional.MailRu, HKU\S-1-5-21-3449807766-1626203052-378147847-500\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{8984B388-A5BB-4DF7-B274-77B879E179DB}, Delete-on-Reboot, [630], [412167],1.0.3549
 
Registry Value: 6
PUP.Optional.MailRu, HKU\S-1-5-21-3449807766-1626203052-378147847-500\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{FFEBBF0A-C22C-4172-89FF-45215A135AC7}|URL, Delete-on-Reboot, [630], [382913],1.0.3549
PUP.Optional.MailRu, HKU\S-1-5-21-3449807766-1626203052-378147847-500\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{FFEBBF0A-C22C-4172-89FF-45215A135AC7}|FAVICONURLFALLBACK, Delete-on-Reboot, [630], [382913],1.0.3549
PUP.Optional.MailRu, HKU\S-1-5-21-3449807766-1626203052-378147847-500\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{FFEBBF0A-C22C-4172-89FF-45215A135AC7}|SUGGESTIONSURL, Delete-on-Reboot, [630], [382913],1.0.3549
PUP.Optional.Solvusoft, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{7EC591CF-3819-4F28-B375-52BD4E8FB1D9}|PATH, Delete-on-Reboot, [335], [345403],1.0.3549
PUP.Optional.MailRu, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SHAREDACCESS\PARAMETERS\FIREWALLPOLICY\FIREWALLRULES|{854F5C14-ED49-46B8-BF00-C96FAB0F3DD9}, Delete-on-Reboot, [630], [391317],1.0.3549
PUP.Optional.MailRu, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SHAREDACCESS\PARAMETERS\FIREWALLPOLICY\FIREWALLRULES|{E669114D-4DC8-4ADC-8045-DE8C30537DBC}, Delete-on-Reboot, [630], [391317],1.0.3549
 
Registry Data: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 15
PUP.Optional.FileViewPro, C:\Users\Администратор\AppData\Local\FileViewPro\FileViewPro.exe_Url_jn4xqozlzppxcht2yt2wvho2bxkp31wm\1.1.0.0, Delete-on-Reboot, [775], [319819],1.0.3549
PUP.Optional.FileViewPro, C:\Users\Администратор\AppData\Local\FileViewPro\FileViewPro.exe_Url_jn4xqozlzppxcht2yt2wvho2bxkp31wm, Delete-on-Reboot, [775], [319819],1.0.3549
PUP.Optional.FileViewPro, C:\USERS\Администратор\APPDATA\LOCAL\FILEVIEWPRO, Delete-on-Reboot, [775], [319819],1.0.3549
PUP.Optional.MailRu, C:\PROGRAM FILES (X86)\MAIL.RU, Delete-on-Reboot, [630], [384138],1.0.3549
PUP.Optional.WinThruster, C:\ProgramData\Solvusoft\Tray\Logs, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\PROGRAMDATA\SOLVUSOFT\TRAY, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\Logs, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\USERS\Администратор\APPDATA\ROAMING\SOLVUSOFT\TRAY, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\ProgramData\Solvusoft\WinThruster\Logs, Delete-on-Reboot, [8021], [461216],1.0.3549
PUP.Optional.WinThruster, C:\PROGRAMDATA\SOLVUSOFT\WinThruster, Delete-on-Reboot, [8021], [461216],1.0.3549
PUP.Optional.WinThruster, C:\ProgramData\Solvusoft\WinThruster64\LOGS, Delete-on-Reboot, [8021], [461216],1.0.3549
PUP.Optional.WinThruster, C:\PROGRAMDATA\SOLVUSOFT\WinThruster64, Delete-on-Reboot, [8021], [461216],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Solvusoft Suite\Logs, Delete-on-Reboot, [8021], [461214],1.0.3549
PUP.Optional.WinThruster, C:\USERS\Администратор\APPDATA\ROAMING\SOLVUSOFT\SOLVUSOFT SUITE, Delete-on-Reboot, [8021], [461214],1.0.3549
 
File: 51
PUP.Optional.FileViewPro, C:\Users\Администратор\AppData\Local\FileViewPro\FileViewPro.exe_Url_jn4xqozlzppxcht2yt2wvho2bxkp31wm\1.1.0.0\user.config, Delete-on-Reboot, [775], [319819],1.0.3549
PUP.Optional.WinThruster, C:\ProgramData\Solvusoft\Tray\Logs\CommonTrayInstaller.log.txt, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\FDPRO_DL_01-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\RCPRO_DL_03-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\DLPRO.xml, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\DLPRO_DL_01-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\DLPRO_DL_02-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\DLPRO_DL_03-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\DVPRO.xml, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\DVPRO_DL_01-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\DVPRO_DL_02-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\DVPRO_DL_03-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\FDPRO.xml, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\FDPRO_DL_02-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\FDPRO_DL_03-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\lang.xml, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\PWPRO.xml, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\PWPRO_DL_01-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\PWPRO_DL_02-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\PWPRO_DL_03-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\RCPRO.xml, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\RCPRO_DL_01-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\RCPRO_DL_02-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\SFPRO.xml, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\SFPRO_DL_01-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\SFPRO_DL_02-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\SFPRO_DL_03-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\SWPRO.xml, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\SWPRO_DL_01-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\SWPRO_DL_02-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\SWPRO_DL_03-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\VFPRO.xml, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\VFPRO_DL_01-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\VFPRO_DL_02-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\AutoInstall\VFPRO_DL_03-825x338-72dpi.jpg, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Tray\Logs\Tray.log.txt, Delete-on-Reboot, [8021], [461215],1.0.3549
PUP.Optional.WinThruster, C:\ProgramData\Solvusoft\WinThruster\Logs\Installer.log.txt, Delete-on-Reboot, [8021], [461216],1.0.3549
PUP.Optional.WinThruster, C:\ProgramData\Solvusoft\WinThruster64\LOGS\LOGS_07_28_2017_13_52_40_PM.log, Delete-on-Reboot, [8021], [461216],1.0.3549
PUP.Optional.WinThruster, C:\ProgramData\Solvusoft\WinThruster64\TipofDay_EN.xml, Delete-on-Reboot, [8021], [461216],1.0.3549
PUP.Optional.WinThruster, C:\ProgramData\Solvusoft\WinThruster64\wxfdata.wxf, Delete-on-Reboot, [8021], [461216],1.0.3549
PUP.Optional.WinThruster, C:\WINDOWS\TASKS\WinThruster64-Администратор-Startup.job, Delete-on-Reboot, [8021], [408556],1.0.3549
PUP.Optional.MailRu, C:\USERS\Администратор\FAVORITES\Mail.Ru Агент - используй для общения!.url, Delete-on-Reboot, [630], [471428],1.0.3549
PUP.Optional.MailRu, C:\USERS\Администратор\FAVORITES\Mail.Ru.url, Delete-on-Reboot, [630], [471428],1.0.3549
PUP.Optional.WinThruster, C:\WINDOWS\SYSTEM32\TASKS\WINTHRUSTER64-Администратор-STARTUP, Delete-on-Reboot, [8021], [408558],1.0.3549
PUP.Optional.WinThruster, C:\USERS\Администратор\APPDATA\ROAMING\SOLVUSOFT\SOLVUSOFT SUITE\LOGS\Client.log.txt, Delete-on-Reboot, [8021], [461214],1.0.3549
PUP.Optional.WinThruster, C:\Users\Администратор\AppData\Roaming\Solvusoft\Solvusoft Suite\Logs\MachineId.log.txt, Delete-on-Reboot, [8021], [461214],1.0.3549
RiskWare.KMS, C:\WINDOWS\KMSEM\KMSERVICE.EXE, Delete-on-Reboot, [4749], [442866],1.0.3549
PUP.Optional.BundleInstaller, C:\WINDOWS\TEMP\AVAST_ASH\VLC MEDIA PLAYER (32 BIT)\VLC-2.1.3-WIN32.EXE, Delete-on-Reboot, [19], [425688],1.0.3549
PUP.Optional.MailRu, C:\USERS\Администратор\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, Replaced, [630], [454830],1.0.3549
PUP.Optional.MailRu, C:\USERS\Администратор\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Profile 1\Sync Data\SyncData.sqlite3, Replaced, [630], [454830],1.0.3549
PUP.Optional.MailRu, C:\USERS\Администратор\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Profile 1\Web Data, Replaced, [630], [454830],1.0.3549
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)


#4 Ray101SPAS

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Posted 23 December 2017 - 06:50 AM

step 2 logs from Adw Cleaner
 

# AdwCleaner 7.0.6.0 - Logfile created on Sat Dec 23 11:47:32 2017
# Updated on 2017/21/12 by Malwarebytes 
# Database: 12-21-2017.1
# Running on Windows 7 Ultimate (X64)
# Mode: scan
 
***** [ Services ] *****
 
No malicious services found.
 
***** [ Folders ] *****
 
PUP.Optional.Mail.Ru, C:\Users\Администратор\AppData\Local\Mail.Ru
PUP.Optional.Solvusoft, C:\ProgramData\Solvusoft
PUP.Optional.Solvusoft, C:\ProgramData\Application Data\Solvusoft
PUP.Optional.Solvusoft, C:\Users\All Users\Solvusoft
PUP.Optional.Solvusoft, C:\Users\Администратор\AppData\Roaming\Solvusoft
PUP.Optional.Solvusoft, C:\Users\Все пользователи\Solvusoft
 
 
***** [ Files ] *****
 
No malicious files found.
 
***** [ DLL ] *****
 
No malicious DLLs found.
 
***** [ WMI ] *****
 
No malicious WMI found.
 
***** [ Shortcuts ] *****
 
No malicious shortcuts found.
 
***** [ Tasks ] *****
 
No malicious tasks found.
 
***** [ Registry ] *****
 
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{80107F16-CB2E-42AB-AB9D-6C11540D5A8B}
PUP.Optional.Mail.Ru, [Key] - HKLM\SOFTWARE\Mail.Ru
PUP.Optional.Mail.Ru, [Key] - HKU\S-1-5-21-3449807766-1626203052-378147847-500\Software\AppDataLow\Software\Mail.Ru
PUP.Optional.Mail.Ru, [Key] - HKCU\Software\AppDataLow\Software\Mail.Ru
PUP.Optional.Mail.Ru, [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{09900DE8-1DCA-443F-9243-26FF581438AF}
PUP.Optional.Mail.Ru, [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{09900DE8-1DCA-443F-9243-26FF581438AF}
PUP.Optional.Mail.Ru, [Value] - HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser | {09900DE8-1DCA-443F-9243-26FF581438AF}
 
 
***** [ Firefox (and derivatives) ] *****
 
No malicious Firefox entries.
 
***** [ Chromium (and derivatives) ] *****
 
No malicious Chromium entries.
 
*************************
 
 
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt ##########

 



#5 nasdaq

nasdaq

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Posted 23 December 2017 - 08:37 AM

Hi,

Please run the AdwCleaner and clean all entries that are identified.

===

Download and run the Farbar programs as suggested.
Post the logs for my review.

#6 nasdaq

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Posted 29 December 2017 - 08:59 AM

Are you still with me?

#7 nasdaq

nasdaq

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Posted 04 January 2018 - 08:43 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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