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Posted 20 December 2017 - 01:29 PM
Posted 20 December 2017 - 04:33 PM
Sounds to me like a failing hard drive.
I would err on the side of caution and back up your data the next time the system boots.
Run CHKDSK /R from a command prompt as outlined here
Posted 20 December 2017 - 07:54 PM
OK, thanks for the reply and the warning... I'm fully backed up on that drive. That's just my C drive, so all I back up from there is app settings and what not. All data is kept on a separate drive completely.
I did wonder if the drive might be on the way out. It is about 10 years old after all so it has not done too badly. The thing is though, once I get pass the resets and Windows finally loads, it's all good for weeks/months. The only thing that makes the problem return is shutting down. Even if I restart through Windows everything reloads with no issue. It's only on a proper shut down that the problem occurs. Does that still sound like a failing HD?
I'll look into CHKDSK /R, thanks. Are there any other utilities such as HDTune, GSmartControl, etc that I can use as well?
Posted 21 December 2017 - 02:14 PM
Other than CHKDSK /R (which could take hours and hours) the only other diagnostic tool I would use would be the one from the drive manufacturer.
Posted 22 December 2017 - 01:40 PM
Back with a few updates.
I ran CHKDSK /R on the drive. Well, actually, I chose C which is one of three partitions on the drive, so I'm not sure if that matters? Anyhow, there were 5 stages. For the first 4 it said file verification completed. The fifth flicked passed so quick I wasn't able to see what it said. But I ended up at a screen which said "The volume is clean. Windows has finished checking the disc."
I also ran some other tests and checks, including the Western Digital utility, as recommended... SMART results seems ok. The HDTune benchmark looks all over the place though. Also, I am just finishing up a HDTune Error Scan and so far it has found 4 damaged sectors. What's weird though is that it is taking an age! Getting towards the 24 hour mark soon and it is still not done. I'm sure it has never taken that long before. I've got results from a 2TB drive I error scanned a while back and that took 5 hours. And it is 4 times larger! So I don't know if the slow error scan signifies a problem or if it is just because it is a different model.
I'm stabbing in the dark a bit tbh, so if anyone more knowledge is able to comment on whether these results point toward or away from the HD being on the way out, that would be fantastic. I'll post the Error scan result when it has finished.
Many many thanks
Attributes.jpg 138.56KB 0 downloads
Error Log.jpg 43.89KB 0 downloads
HDTach 2017-12-21 - Quick Bench.jpg 82.76KB 0 downloads
HDTach 2017-12-21 - Long Bench.jpg 89.66KB 0 downloads
HDTune Test1 (OS Drive) 2017-12-21.png 29.68KB 0 downloads
Quick Test.jpg 61.31KB 0 downloads
Edited by Sheilasnuts, 22 December 2017 - 02:18 PM.
Posted 22 December 2017 - 05:02 PM
Run the long test from the WD diagnostic tool.
As previously opined...I believe the drive is failing. No need to post screenshots, just tell us whether it's pass or fail, just like school .
Posted 22 December 2017 - 06:24 PM
OK, I'll run that overnight....
The HDTune error scan finished with 4 damaged blocks. The reason it took an age was because it was running at 3.8 MB/sec.
I'm not sure why, but I decided to run another HDTune benchmark:
HDTune_Benchmark_WDC_WD5000AAKS-65YGA.png 27.72KB 0 downloads
Sorry - I know you said no need for screenshots but I couldn't resist! It struck me how different this was to the one above. It was only later that I noticed the scale and that the maximum transfer rate was 3.8 MB/sec (previously 87.4MB/sec). Is this a sign that the HD is close to dying? Or could something else be causing it?
Posted 23 December 2017 - 11:50 AM
I don't think that you realize...if the drive is failing, every scan that you run on it...may move it closer to failure.
Posted 23 December 2017 - 03:30 PM
10 years is a looooooong time for a HDD, I would replace and give it a burial with military honors. I just hope the new SSD drives that everybody has now will last that long! Only time will tell.....
Help Requests: If there is no reply after 3 days I remove the thread from my answer list. For further help PM me.
Posted 27 December 2017 - 07:21 AM
Edited by Sheilasnuts, 27 December 2017 - 07:25 AM.
Posted 27 December 2017 - 08:21 AM
Drive failures...occur for many reasons, are not necessarily predictable...and afflict just about anyone who has had a computer for any lengthy period of time, IMO.
When a drive is first suspected to be a problem...that is the time to try to pull all valued information off the drive, if not already backed up properly.
Hard drives...as opposed to SSDs...are electro-mechanica devices, with moving parts. As such, they are also subject to normal errors inherent in any man-made product/artifact. Moving parts mean wear/tear any other possible situation which can be imagined when movement is altered/stopped and the device is dependent on proper movement to perform specified function reliably.
I have drives which I purchased in 2006...which still work properly in 2017-2018. On the other hand...I 've purchased drives more recently...which have come and gone from my index of "reliable drives" that I can use for storage. It's a crapshoot, with every hard drive and the reality is that this gamble cannot be mitigated or anticipated for any hard drive.
SMART values...and hard drive diagnostics...cannot accurately predict failures. But...they can provide the best efforts of hard drive manufacturrers and others...to provide "warnings" or "indicators" on which users can use to try to diagnose/overcome situations that occur when using computer hard drives.
As Eyesee stated...it's an intelligent move to err on the side of caution when dealing with suspected hard drive issues. Considering the relative value which each of us attaches to our personal data kept on a system...the cost of replacing the drive before it fails...pales in comparison with the time, energy, and personal frustration likely to follow a failed hard drive situation which...has not been prepared for.
I'm no tech of any sort, just a 21-year computer-user who opines a lot but really knows very little about computing. I just try to be practical and logical in my approach to problem-solving and the fundamental element of such is...avoid the problem, rather than having to overcome the problem. That is the essence of backing up...the premise that disaster may be just around the corner for you and your computer system.
Reported Data does not suggest that hard drives can be assumed to work properly...tomorrow...for any of us.
Edited by hamluis, 27 December 2017 - 08:29 AM.
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