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Super weird! InstallShield pops up on every Windows 10 launch but not in taskbar


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#1 KS89

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Posted 19 December 2017 - 01:01 PM

Hey everyone,

This is a new machine I've been installing games/software on.

 

Right now I'm running into an issue where every time I launch, an "InstallShield" window is in my alt-tab list and my Processes, but not in my taskbar, so I can't actually alt-tab to it or see the actual window anywhere.

 

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H9m6Dw0.png

 

That's what it's looking like, right now. I've checked my startup and there's nothing in there.

 

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I can close the process either via the task manager, or simply by clicking on the little X at the top right of its alt-tab square:

 

7a6Bab7.png

 

I used "Autoruns" and filtered "InstallShield" and found this:

 

pT3SScG.png

 

Any help much appreciated!


Edited by KS89, 19 December 2017 - 01:03 PM.


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#2 KS89

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Posted 19 December 2017 - 01:11 PM

I found this thread which seems to describe my issue; https://www.bleepingcomputer.com/forums/t/627429/installshield-isuspmexe-issues/

 

However, unchecking the "+ "\Optimize Thumbnail Cache Files"" then restarting my PC, like seems to be the solution on that thread, did not resolve my issue.



#3 dc3

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Posted 21 December 2017 - 10:17 AM

It the InstallShield Update Service Scheduler listed in your startup programs?  If it is open the Task Manager and disable it.


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