Posted 26 September 2006 - 04:53 PM
One of my computers is having a serious problem. When the user tries to print from apparently any program to any printer in the office (they're all network printers) the application crashes. The application starts and runs normally, and the user is able to open the print dialogue box. However, as soon the he clicks on which printer it should go to, the program crashes. The reaction seems to quick to be network related, in my opinion; it's immediate.
M$ recommended that I update Office (as that was the application that first exhibited the behavior) and I did to no avail.
I am at this moment running a thorough virus scan in safe mode using Symantec Corperate Edition 10.
Any ideas on how to fix this?