Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Selecting A Printer Causes Program To Crash


  • Please log in to reply
1 reply to this topic

#1 Andrew

Andrew

    Bleepin' Night Watchman


  • Moderator
  • 8,257 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Right behind you
  • Local time:03:16 PM

Posted 26 September 2006 - 04:53 PM

One of my computers is having a serious problem. When the user tries to print from apparently any program to any printer in the office (they're all network printers) the application crashes. The application starts and runs normally, and the user is able to open the print dialogue box. However, as soon the he clicks on which printer it should go to, the program crashes. The reaction seems to quick to be network related, in my opinion; it's immediate.

M$ recommended that I update Office (as that was the application that first exhibited the behavior) and I did to no avail.

I am at this moment running a thorough virus scan in safe mode using Symantec Corperate Edition 10.

Any ideas on how to fix this?

BC AdBot (Login to Remove)

 


#2 Andrew

Andrew

    Bleepin' Night Watchman

  • Topic Starter

  • Moderator
  • 8,257 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Right behind you
  • Local time:03:16 PM

Posted 26 September 2006 - 05:32 PM

Ok, so I finished the virus scan and an spyware scan in safe mode (finding nothing) then restarted normally and logged on using a different username. I deleted all of the printers and then reinstalled them. They all worked splendidly.

I don't know what I did to fix it, but I'm taking credit for it!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users