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computer suddenly started to act strange


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#1 ellipantie

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Posted 18 December 2017 - 03:16 AM

I have a dell insperion 6100 running xp home . On start up today the browsers became inoperative, I tried to go back via restore points and none were available, I tried to scan for a virus using avast and that wouldn't work. I can open documents but that it is. I do have the original cd installation disc but I don't want to loose the stored data! I do have an alternative laptop (win10) that I am using at the moment. Can anyone give me some help?



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#2 hamluis

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Posted 18 December 2017 - 06:24 AM

Please...use the troubled system for the following efforts.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 ellipantie

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Posted 18 December 2017 - 11:39 AM

Thanks for your reply, but I can't download anything. Could I download to this computer on a key then upload it to the sick one?



#4 hamluis

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Posted 18 December 2017 - 03:30 PM

No...the only useful data is on the sick computer.

 

Louis



#5 Chris Cosgrove

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Posted 18 December 2017 - 05:35 PM

Since you have a working computer I suggest you download any of the 32 bit versions of Puppy Linux, burn it to a CD and use it to boot your XP box. This will not install Linux on your computer, Puppy runs entirely in RAM. But you will then be able to recover any data off this computer to external storage before perhaps getting more drastic with it. These links will tell you how to get it and use it -

 

How to get started -  http://puppylinux.org/main/Overview%20and%20Getting%20Started.htm

 

How to download -  http://puppylinux.org/main/How%20to%20download%20Puppy.htm

 

And choose this version -  http://puppylinux.org/main/Long-Term-Supported%20Puppy.htm#lucidpuppy

 

Chris Cosgrove


Edited by Chris Cosgrove, 18 December 2017 - 05:36 PM.


#6 ellipantie

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Posted 19 December 2017 - 01:18 AM

many thank. chris I will give this solution a wirl later today ,wish me luck






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