I'm at about my wits end here and would really appreciate any help/suggestions anyone can offer.
So, for the last 3-6 weeks or so, I've been having the following issue:
While Playing Final Fantasy XIV, my screen goes black. I can still hear the game music/sounds in the background for a few seconds, then I get this persistent beeping noise, the fans on my notebook rev up, and it shuts down.
I have an Origin EONX15 with a NVIDIA GeForce GTX 980M. Windows 10 OS.
At first, this issue would occur only once per gaming session, but it now seems like I can at best only get 30 min of gaming before this issue happens, over and over again, to where I pretty much can't play the game anymore.
This doesn't happen when just browsing the web, watching videos, etc.
I've done the following troubleshooting so far:
1. Reinstalled NVIDIA drivers after wiping them with DDU (most recent ones)
2. Reinstalled windows and FFXIV
3. Cleaned fans and put new thermal paste on GPU/CPU in case it was an overheating issue. The GPU temp maxes out at about 76C while playing.
4. Ran a memtest on the ram, 4 passes, no errors found.
What else can I do? This card is only about 6 months old. Is there a specific driver that I should be running that's more stable? My drivers and windows updates happen automatically, and though it seems like this started happening more often after a recent windows update, I cannot be sure. In the event viewer, these are the most common errors I get that I think could be related?
The Desktop Window Manager process has exited. (Process exit code: 0x8898008d, Restart count: 4, Primary display device ID: NVIDIA GeForce GTX 980M)
Faulting application name: dwm.exe, version: 10.0.16299.15, time stamp: 0x7f22d77c
Faulting module name: dwmcore.dll, version: 10.0.16299.125, time stamp: 0x5eb910be
Exception code: 0x8898008d
Fault offset: 0x000000000008150d
Faulting process id: 0x1a04
Faulting application start time: 0x01d3775f083b713c
Faulting application path: C:\WINDOWS\System32\dwm.exe
Faulting module path: C:\WINDOWS\System32\dwmcore.dll
Report Id: bae38745-7a1d-4e66-85f5-3ee7e0507423
Faulting package full name:
Faulting package-relative application ID:
Please help, before I go insane! This almost makes me want to throw my PC in the trash and just play the game on the PS4.
Edited by Chris Cosgrove, 17 December 2017 - 07:02 PM.
Moved from Computer gaming to Internal hardware