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HP laptop all programs going not responding


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#1 LasersEdge

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Posted 17 December 2017 - 01:30 PM

I am having problems with my laptop and hope I can get some help with it. I ran and attached BSOD zip file. I also noted that when I run speed test from this laptop it only shows 3 MB download speeds where other wireless tablets etc on same system are running 40-45 Mbs.

 

disregard speedtests I fixed this issue..

 

Here is speccy http://speccy.piriform.com/results/j6N3GYsF0WfoVHwa36V1Znz

 

Please let me know what else I need to run. Thank you in advance.

 

Jeff

Attached Files


Edited by LasersEdge, 17 December 2017 - 04:31 PM.


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#2 bwv848

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Posted 17 December 2017 - 10:11 PM

Hi,

First, you have an absolutely RIDICULOUS number of autostart programs (and hence always running programs) on your computer.

Second, your hard disk appears to be in some trouble:

Event[809]:
  Log Name: System
  Source: Disk
  Date: 2017-12-16T13:40:29.695
  Event ID: 51
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: HPLaptop
  Description: 
An error was detected on device \Device\Harddisk0\DR0 during a paging operation.

Thus, test your HDD with SeaTools for Windows: http://www.carrona.org/hddiag.html and if that test passes, test your RAM too: http://www.carrona.org/memdiag.html
 
If both pass, please do the following to cleanup any file system corruption and system file corruption that may have occurred:

:step1: Check Disk

WARNING: It is recommended that you backup ALL your files. If CHKDSK finds and repairs a corrupted sector, you may lose your data.

  • Click Start, enter cmd.exe in the Search box, right-click on cmd.exe, and then click Run as administrator.
  • Type the following command and hit ENTER:
chkdsk /R
  • You should see this message:
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process.  Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)
  • Type Y and hit Enter on your keyboard.
  • Restart your computer and CHKDSK will run.

Once CHKDSK is complete, we need the log:

  • Click Start, enter powershell.exe in the Search box, right-click on powershell.exe, and then click Run as administrator.
  • Copy this command:
Get-WinEvent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file $Env:UserProfile\Desktop\CHKDSKResults.txt
  • Right-click in Powershell to paste the command.
  • You will find CHKDSKResults.txt on your Desktop. Copy/paste that log in your next reply.

:step2: System File Checker

  • Click Start, enter cmd.exe in the Search box, right-click on cmd.exe, and then click Run as administrator.
  • Type the following command and hit ENTER:
sfc /SCANNOW
  • After the scan is finished, you will see one of three things:
Windows Resource Protection did not find any integrity violations.
Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log.
Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log.
  • If you see either of the two latter messages, please immediately enter the following command:
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
  • Then, attach sfcdetails.txt, which is found on your Desktop, in your next reply.

If I do not reply in three days, please message me.
 
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#3 LasersEdge

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Posted 18 December 2017 - 12:03 AM

Thank you I will do that and post back to you



#4 bwv848

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Posted 18 December 2017 - 09:32 AM

OK


If I do not reply in three days, please message me.
 
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