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Error Code 141 - Windows 10


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#1 WizardMonkey

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Posted 17 December 2017 - 11:33 AM

Hello everyone,

 

I have some problems when I am gaming lately (LoL, Black Flag). My computer sound speakers makes a loud zooming noise and completly freezes, the only option to turn it off is the power button. Generally, it does not give a BSOD. First off, I thought it was my video drivers, because it crashes only when I play games. So I did a clean install of my Graphic Card Drivers, but that didn't help anything. Since my laptop is now 6+ years old (but still has good hardware to run games), I installed "Driver Booster" to update all my other installed drivers automatically. I also changed the thermal paste. But that also didn't change anything. I also checked my RAM usage during gaming to see if there was a buildup somwhere, but that doesn't seem to be the issue aswell. I really have no clue what to do next and could use some help.

 

https://imgur.com/a/kGzz4

 

Specs included in DxDiag or http://speccy.piriform.com/results/AirtNfEN247hLMl5Rh6Sr1s

 

 

EDIT: I just ran a GPU stress test with Valley BenchMark and let it run. When it started my GPU, was 45 °C and after a few minutes it randomly crashed when it reached around 66°C. There was no zooming noise like in games though. I made a screenshot with my cellphone after the crash, of my CPU usage: (I changed my power options so my CPU wouldn't overclock anymore but that doesn't change anything aswell.)

https://imgur.com/a/QOR4R

Attached Files


Edited by WizardMonkey, 17 December 2017 - 05:19 PM.


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#2 WizardMonkey

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Posted 18 December 2017 - 09:37 AM

Update: So I found some errors in the event viewer: I don't know if they are related to my freezes.

They happened on the time of some freezes, but not on every freeze.

 

https://imgur.com/a/I4Wgt

 

Intel Driver Support Assistance tells me I have the latest drivers. I also have the latest driver on my Nvidia card. Any suggestions ?


Edited by WizardMonkey, 18 December 2017 - 11:20 AM.


#3 usasma

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Posted 19 December 2017 - 05:48 PM

Have to wonder about the nVidia errors.  Please try the stuff on this page to see if that helps:  http://www.carrona.org/VideoTDR.html

 

Let's try looking at these 2 sets of reports:

Report Set #1)  Please run this report collecting tool (even though you may not be experiencing BSOD's) so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

If you have problems with it running it, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

Report Set #2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504
The Event ID 41 error is simply Windows saying that it doesn't know why it shutdown.

While waiting for a reply, please monitor your temps with one of these free utilies: 
SpeedFan:  http://www.almico.com/sfdownload.php
HWMonitor:  https://www.cpuid.com/softwares/hwmonitor.html
HWInfo:  https://www.hwinfo.com/download.php


 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 WizardMonkey

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Posted 19 December 2017 - 06:04 PM

Thanks for the reply, I did some more testing with speedfan over the last few days and it turns out my Nvidia GPU just crashes under heavy load. It doesn't seem to be temperature related tho. So that makes me 90% sure that my graphics card needs to be replaced. Probably the hardware which had its best time.

File attached

 

Attached Files


Edited by WizardMonkey, 19 December 2017 - 06:05 PM.


#5 usasma

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Posted 19 December 2017 - 06:42 PM

I have noticed, over the last year or so, that we're seeing more and more graphics card problems that aren't identified by the usual tests.
The tests in the Video 2/Other video section of my page here:  http://www.carrona.org/hwdiag.html  will show errors on occasion.

 

OTOH - the Admin logfile shows a huge number of Warnings for an Execution Service.
The huge number may impact your system performance.

I can't find any clues as to what this is - I'd suggest posting over in the Windows 10 forums for some more expert assistance.

 

Lot's of disk errors from Mid-December and earlier

Please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Please run ALL of the tests and let us know the results.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 WizardMonkey

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Posted 20 December 2017 - 11:47 AM

Okay so for now I let the memdiag run for 3 hours. It passed with no errors. Still have to do the HdDiag, but I don't have any extra disks to backup my drives on right now, so I'll skip this for now.

 

Then Furmark: The test ran for about 15 minutes, stable between 80-82 and maximum temp was 82 degrees Celcius. Then the program crashed, the buzzing sound started (from the speakers) and a few moments later my laptop was unresponsive. So I had to push the power button again. I attached another list of my events: https://ufile.io/ls2kk

 

 

 


Edited by WizardMonkey, 20 December 2017 - 11:55 AM.


#7 usasma

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Posted 21 December 2017 - 08:48 AM

Not much in the event log (the Execution Service warnings still make searching it difficult)>

I suggest trying another video card because of the problem you saw in Furmark (and the lack of relevant event entries in the Admin logfile).  If you don't have another to try, see if you can purchase one from a shop that will let you return it if it's not needed (for your money back).

 

I also suggest pursuing a fix for the Execution service in order to make troubleshooting this problem easier.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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