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Win XP3 32 - Internet Options Not Opening - Weird AV Results

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18 replies to this topic

#16 polskamachina


  • Malware Response Team
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  • Local time:10:33 AM

Posted 13 January 2018 - 11:24 AM

Hi scut1 :)

I'm glad we have solved the internet options problem. To make it easier for you to access the working file and restore the control panel icon's functionality, please do the following:

  • Highlight the text below in its entirety and press Ctrl-C
Replace: C:\WINDOWS\ServicePackFiles\i386\inetcpl.cpl C:\WINDOWS\system32\inetcpl.cpl
  • Run FRST
  • This time, click on Fix
  • When the Fix has completed, Fixlog.txt will appear in the location from which you are running FRST
  • Please copy and paste that log into your next reply to me

Now try and open the internet options via the control panel.

In summary I will need from you:

  • Fixlog.txt
  • Did replacing the inetcpl.cpl file restore your control panel internet options function?

Let me know if you have any questions.


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#17 scut1

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  • Local time:07:33 PM

Posted 13 January 2018 - 12:00 PM

Fantastic! Internet Options works flawlessly now.


Many thanks for your help.


Final logs attached.



Fix result of Farbar Recovery Scan Tool (x86) Version: 02.01.2018
Ran by sc (13-01-2018 18:01:41) Run:1
Running from C:\Documents and Settings\sc\My Documents\Downloads\AntiVirus
Loaded Profiles: sc & Administrator (Available Profiles: sc & Administrator)
Boot Mode: Normal
fixlist content:
Replace: C:\WINDOWS\ServicePackFiles\i386\inetcpl.cpl C:\WINDOWS\system32\inetcpl.cpl
"C:\WINDOWS\system32\inetcpl.cpl" => Could not move.
C:\WINDOWS\ServicePackFiles\i386\inetcpl.cpl copied successfully to C:\WINDOWS\system32\inetcpl.cpl
==== End of Fixlog 18:01:42 ====

#18 polskamachina


  • Malware Response Team
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  • Gender:Male
  • Local time:10:33 AM

Posted 13 January 2018 - 05:22 PM

Hi scut1 :)

I'm glad were able to put your IE options back into good working order.

Please continue with the following steps that will remove all the diagnostic tools you used to scan and clean your system.

bwebb7v.jpgDownload Delfix from here and save it to your desktop.

  • Ensure Remove disinfection tools is checked.
  • Also place a checkmark next to:
    • Create registry backup
    • Purge system restore
  • Click the Run button.

Below are some security tips to read. Following these guidelines will help you avoid another visit to the Malware Removal Forum. :woot:

Be safe. :hello:

#19 Machiavelli


    Agent 007

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Posted 18 January 2018 - 03:51 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.


If I don't reply within 24 hours please PM me!

  • Every topic with no replies within 5 days will be closed.
  • If you like my help here please give me feedback.


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