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Computer Booting and Monitor Problem


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13 replies to this topic

#1 Nyaveria

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Posted 16 December 2017 - 02:48 PM

Having two problems, which could be related.

 

1st Problem: This has been going on for a year or so and it is on the rare side(average once a month maybe). My computer doesn't boot up, but do hear fans/Harddrive and see lights inside.

I can fix this by turning everything off, unplugging power cable, holding power button down for 30 secs and then open the case remove the RAM, then put it all back together.

 

What could be causing this and any solutions?

 

2nd Problem: This one started this week, day after doing the above fix. While gaming after a period of time my monitor goes black and says DVI No Signal. When it happens I can still hear the game playing and music playing if I have music on(Music Bee or Spotify). If I shut it down, it boots back up without issue. This seems to only happen when I game, I have yet to experience this at any other time while on my PC.

Seems to happen when I have been playing a game for hour or so at least.



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#2 mikey11

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Posted 16 December 2017 - 04:16 PM

1st problem could be many things.....motherboard or power supply are my first two guesses

 

2nd problem is most likely related to your video/graphics card....it could be over heating



#3 hamluis

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Posted 17 December 2017 - 10:15 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#4 Nyaveria

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Posted 18 December 2017 - 01:13 PM

Hi hamluis as requested:

 

http://speccy.piriform.com/results/N45HfxVUGzzknYd4zbUvvuc

 

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Daiichi (administrator) on 18-12-2017 at 11:58:40
Running from "C:\Users\Daiichi\Downloads"
Microsoft Windows 10 Home  (X64)
Model: Z97X-SLI Manufacturer: Gigabyte Technology Co., Ltd.

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/18/2017 10:42:57 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23918.0"1".
Dependent Assembly Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23918.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (12/18/2017 10:42:53 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23918.0"1".
Dependent Assembly Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23918.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (12/18/2017 10:39:16 AM) (Source: Microsoft-Windows-EFS) (User: Atretium)
Description: 7.488: EFS service failed to provision a user for EDP. Error code: 0x80070005.

Error: (12/17/2017 07:54:29 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23918.0"1".
Dependent Assembly Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23918.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (12/17/2017 05:47:58 PM) (Source: Microsoft-Windows-EFS) (User: Atretium)
Description: 7.488: EFS service failed to provision a user for EDP. Error code: 0x80070005.

Error: (12/17/2017 03:54:09 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23918.0"1".
Dependent Assembly Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23918.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (12/17/2017 11:51:11 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23918.0"1".
Dependent Assembly Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23918.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (12/17/2017 11:51:07 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23918.0"1".
Dependent Assembly Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23918.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (12/16/2017 09:28:18 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23918.0"1".
Dependent Assembly Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23918.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (12/16/2017 05:27:56 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23918.0"1".
Dependent Assembly Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23918.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.


System errors:
=============
Error: (12/18/2017 10:42:17 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}

Error: (12/18/2017 10:39:17 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (12/17/2017 09:01:37 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable

Error: (12/17/2017 05:40:47 PM) (Source: DCOM) (User: Atretium)
Description: application-specificLocalActivation{3480A401-BDE9-4407-BC02-798A866AC051}{30AD8C8E-AE85-42FA-B9E8-7E99E3DFBFC5}AtretiumDaiichiS-1-5-21-3021745782-2560664469-1134399180-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (12/17/2017 05:40:47 PM) (Source: DCOM) (User: Atretium)
Description: application-specificLocalActivation{3480A401-BDE9-4407-BC02-798A866AC051}{30AD8C8E-AE85-42FA-B9E8-7E99E3DFBFC5}AtretiumDaiichiS-1-5-21-3021745782-2560664469-1134399180-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (12/17/2017 05:40:47 PM) (Source: DCOM) (User: Atretium)
Description: application-specificLocalActivation{3480A401-BDE9-4407-BC02-798A866AC051}{30AD8C8E-AE85-42FA-B9E8-7E99E3DFBFC5}AtretiumDaiichiS-1-5-21-3021745782-2560664469-1134399180-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (12/17/2017 05:40:47 PM) (Source: DCOM) (User: Atretium)
Description: application-specificLocalActivation{3480A401-BDE9-4407-BC02-798A866AC051}{30AD8C8E-AE85-42FA-B9E8-7E99E3DFBFC5}AtretiumDaiichiS-1-5-21-3021745782-2560664469-1134399180-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (12/17/2017 05:40:47 PM) (Source: DCOM) (User: Atretium)
Description: application-specificLocalActivation{3480A401-BDE9-4407-BC02-798A866AC051}{30AD8C8E-AE85-42FA-B9E8-7E99E3DFBFC5}AtretiumDaiichiS-1-5-21-3021745782-2560664469-1134399180-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (12/17/2017 05:40:47 PM) (Source: DCOM) (User: Atretium)
Description: application-specificLocalActivation{3480A401-BDE9-4407-BC02-798A866AC051}{30AD8C8E-AE85-42FA-B9E8-7E99E3DFBFC5}AtretiumDaiichiS-1-5-21-3021745782-2560664469-1134399180-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (12/17/2017 05:40:47 PM) (Source: DCOM) (User: Atretium)
Description: application-specificLocalActivation{3480A401-BDE9-4407-BC02-798A866AC051}{30AD8C8E-AE85-42FA-B9E8-7E99E3DFBFC5}AtretiumDaiichiS-1-5-21-3021745782-2560664469-1134399180-1001LocalHost (Using LRPC)UnavailableUnavailable

Microsoft Office Sessions:
=========================
Error: (12/18/2017 10:42:57 AM) (Source: SideBySide)(User: )
Description: Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23 918.0"C:\Program Files (x86)\AVG\Antivirus\defs\17121800\aswEngin.dll

Error: (12/18/2017 10:42:53 AM) (Source: SideBySide)(User: )
Description: Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23 918.0"C:\Program Files (x86)\AVG\Antivirus\defs\17121800\aswEngin.dll

Error: (12/18/2017 10:39:16 AM) (Source: Microsoft-Windows-EFS)(User: Atretium)
Description: 74880x80070005

Error: (12/17/2017 07:54:29 PM) (Source: SideBySide)(User: )
Description: Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23 918.0"C:\Program Files (x86)\AVG\Antivirus\defs\17121700\aswEngin.dll

Error: (12/17/2017 05:47:58 PM) (Source: Microsoft-Windows-EFS)(User: Atretium)
Description: 74880x80070005

Error: (12/17/2017 03:54:09 PM) (Source: SideBySide)(User: )
Description: Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0. 23918.0"C:\Program Files (x86)\AVG\Antivirus\defs\17121700\aswEngin.dll

Error: (12/17/2017 11:51:11 AM) (Source: SideBySide)(User: )
Description: Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.2 3918.0"C:\Program Files (x86)\AVG\Antivirus\defs\17121700\aswEngin.dll

Error: (12/17/2017 11:51:07 AM) (Source: SideBySide)(User: )
Description: Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0. 23918.0"C:\Program Files (x86)\AVG\Antivirus\defs\17121700\aswEngin.dll

Error: (12/16/2017 09:28:18 PM) (Source: SideBySide)(User: )
Description: Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0. 23918.0"C:\Program Files (x86)\AVG\Antivirus\defs\17121604\aswEngin.dll

Error: (12/16/2017 05:27:56 PM) (Source: SideBySide)(User: )
Description: Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0. 23918.0"C:\Program Files (x86)\AVG\Antivirus\defs\17121604\aswEngin.dll


CodeIntegrity Errors:
===================================
  Date: 2017-04-10 11:17:45.981
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files (x86)\AVG\Av\avgidsagenta.exe) attempted to load \Device\HarddiskVolume4\Windows\WinSxS\amd64_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_ 69fa0197d9b096ae\vcruntime140.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-04-10 11:13:26.596
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files (x86)\AVG\Av\avgidsagenta.exe) attempted to load \Device\HarddiskVolume4\Windows\WinSxS\amd64_avg.vc140.crt_f92d94485545da78_14.0.24210.0_ none_69fa0197d9b096ae\vcruntime140.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-04-10 11:13:25.926
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files (x86)\AVG\Av\avgidsagenta.exe) attempted to load \Device\HarddiskVolume4\Windows\WinSxS\amd64_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_ 69fa0197d9b096ae\vcruntime140.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-04-10 11:13:25.339
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files (x86)\AVG\Av\avgidsagenta.exe) attempted to load \Device\HarddiskVolume4\Windows\WinSxS\amd64_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none _69fa 0197d9b096ae\vcruntime1 40 .dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-04-10 11:13:22.880
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files (x86)\AVG\Av\avgidsagenta.exe) attempted to load \Device\HarddiskVolume4\Windows\WinSxS\amd64_avg.vc140.crt_f92d94485545da78_14.0.2421 0.0_none_69fa0197d9b096ae\vcruntime140.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-04-10 11:13:22.488
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files (x86)\AVG\Av\avgidsagenta.exe) attempted to load \Device\HarddiskVolume4\Windows\WinSxS\amd64_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none _69fa0197d9b096ae\vcruntime140.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-04-10 11:13:22.107
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files (x86)\AVG\Av\avgidsagenta.exe) attempted to load \Device\HarddiskVolume4\Windows\WinSxS\amd64_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_ 69fa0197d9b096ae\vcruntime140.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-04-10 11:13:14.038
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files (x86)\AVG\Av\avgidsagenta.exe) attempted to load \Device\HarddiskVolume4\Windows\WinSxS\amd64_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_6 9fa0197d9b096ae\vcruntime140.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-04-10 11:13:11.720
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files (x86)\AVG\Av\avgidsagenta.exe) attempted to load \Device\HarddiskVolume4\Windows\WinSxS\amd64_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_ 69fa 0197d9b096ae\vcruntime140.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-04-10 11:13:11.349
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files (x86)\AVG\Av\avgidsagenta.exe) attempted to load \Device\HarddiskVolume4\Windows\WinSxS \amd64_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_6 9fa0197d9b 096ae\vcruntime140.dll that did not meet the Custom 3 / Antimalware signing level requirements.


=========================== Installed Programs ============================
4K Video Downloader 4.1 (HKLM-x32\...\4K Video Downloader_is1) (Version: 4.1.2.2075 - Open Media LLC)
4K YouTube to MP3 3.1 (HKLM-x32\...\4K YouTube to MP3_is1) (Version: 3.1.0.1697 - Open Media LLC)
7-Zip 9.35 beta (HKLM-x32\...\7-Zip) (Version:  - )
Adobe Flash Player 28 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 28.0.0.126 - Adobe Systems Incorporated)
Adobe Lightroom (HKLM-x32\...\{8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}) (Version: 6.1.1 - Adobe Systems Incorporated)
Adobe Photoshop CC 2015 (HKLM-x32\...\{2D99B50E-431D-4AA8-85C1-172A6F8BCF01}) (Version: 16.0 - Adobe Systems Incorporated)
Adobe Update Management Tool (HKLM-x32\...\{534A7A1A-7102-4AF6-23EA-7CD279C7B625}_is1) (Version: 8.0 - PainteR)
Age of Wonders III (HKLM-x32\...\Steam App 226840) (Version:  - Triumph Studios)
AVG (HKLM\...\{E61E6143-4937-43FC-8C12-06B8A987484D}) (Version: 1.211.3 - AVG Technologies) Hidden
AVG AntiVirus FREE (HKLM-x32\...\AVG Antivirus) (Version: 17.5.3022 - AVG Technologies)

Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
calibre 64bit (HKLM\...\{3E7334AB-3B64-4CD0-8DAC-817FF56AED7E}) (Version: 3.12.0 - Kovid Goyal)
Canon IJ Network Scanner Selector EX (HKLM-x32\...\Canon_IJ_Network_Scanner_Selector_EX) (Version: 1.5.4.4 - Canon Inc.)
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version: 3.7.0 - Canon Inc.)
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version: 1.1.20.13 - Canon Inc.)
Canon Inkjet Printer/Scanner/Fax Extended Survey Program (HKLM-x32\...\CANONIJPLM100) (Version: 5.0.0 - Canon Inc.)
Canon MG7700 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG7700_series) (Version: 1.00 - Canon Inc.)
Canon MG7700 series On-screen Manual (HKLM-x32\...\Canon MG7700 series On-screen Manual) (Version: 7.8.0 - Canon Inc.)
Canon MG7700 series User Registration (HKLM-x32\...\Canon MG7700 series User Registration) (Version:  - ‭Canon Inc.)
Canon My Image Garden (HKLM-x32\...\Canon My Image Garden) (Version: 3.3.0 - Canon Inc.)
Canon My Image Garden Design Files (HKLM-x32\...\Canon My Image Garden Design Files) (Version: 3.2.0 - Canon Inc.)
Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.3.0 - Canon Inc.)
Canon Quick Menu (HKLM-x32\...\CanonQuickMenu) (Version: 2.6.1 - Canon Inc.)
Clementine (HKLM-x32\...\Clementine) (Version: 1.3.1 - Clementine)
Darksiders (HKLM-x32\...\Steam App 50620) (Version:  - Vigil Games)
Deus Ex: Human Revolution - Director's Cut (HKLM\...\Steam App 238010) (Version:  - Eidos Montreal)
Discord (HKCU\...\Discord) (Version: 0.0.298 - Discord Inc.)
Divinity: Original Sin 2 (HKLM\...\Steam App 435150) (Version:  - Larian Studios)
Dragon Age™: Inquisition (HKLM-x32\...\{DC4C36DC-4E5B-4262-B0C7-157DF534B969}) (Version: 1.0.0.12 - Electronic Arts)
Dragon's Dogma: Dark Arisen (HKLM\...\Steam App 367500) (Version:  - Capcom)
Dropbox (HKLM-x32\...\Dropbox) (Version: 40.4.46 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.59.1 - Dropbox, Inc.) Hidden
Dungeon Defenders II (HKLM-x32\...\Steam App 236110) (Version:  - Trendy Entertainment)
Endless Space (HKLM\...\Steam App 208140) (Version:  - AMPLITUDE Studios)
FMW 1 (HKLM\...\{36133E9F-B129-4206-9FB4-13F707787542}) (Version: 1.226.3 - AVG Technologies) Hidden
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 8.1.4.1208 - Foxit Software Inc.)
Fractured Space (HKLM-x32\...\Steam App 310380) (Version:  - Edge Case Games Ltd.)
GFExperience.Deployer (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.Deployer) (Version: 3.10.0.95 - NVIDIA Corporation) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 63.0.3239.84 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.123 - Google Inc.) Hidden
Hearts of Iron IV (HKLM\...\Steam App 394360) (Version:  - Paradox Development Studio)
Hi-Rez Studios Authenticate and Update Service (HKLM-x32\...\{3C87E0FF-BC0A-4F5E-951B-68DC3F8DF1FC}) (Version: 3.0.0.0 - Hi-Rez Studios)
Intel® Chipset Device Software (HKLM-x32\...\{e48a2f61-851a-4155-82f9-af1b04db8c3b}) (Version: 10.0.13 - Intel® Corporation) Hidden
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 10.0.0.1204 - Intel Corporation)
Intel® Network Connections 18.8.136.0 (HKLM\...\PROSetDX) (Version: 18.8.136.0 - Intel)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 20.19.15.4835 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 13.0.3.1001 - Intel Corporation)
LibreOffice 4.4.3.2 (HKLM-x32\...\{A651A592-2F6C-4D66-AEA8-9BFE4B61BCB3}) (Version: 4.4.3.2 - The Document Foundation)
LOOT version 0.10.2 (HKLM-x32\...\{BF634210-A0D4-443F-A657-0DCE38040374}_is1) (Version: 0.10.2 - LOOT Team)
Mass Effect™ 3 (HKLM-x32\...\{534A31BD-20F4-46b0-85CE-09778379663C}) (Version: 1.05.0.0 - Electronic Arts)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.7131.1115 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215 (HKLM-x32\...\{d992c12e-cab2-426f-bde3-fb8c53950b0d}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 3.1 (HKLM-x32\...\{19BFDA5D-1FE2-4F25-97F9-1A79DD04EE20}) (Version: 3.1.10527.0 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 Refresh (HKLM-x32\...\{D69C8EDE-BBC5-436B-8E0E-C5A6D311CF4F}) (Version: 4.0.30901.0 - Microsoft Corporation)
Might & Magic: Duel of Champions (HKLM-x32\...\Steam App 256410) (Version:  - BlueByte)
Minion (HKCU\...\{Minion}}_is1) (Version: 3.0 - Good Game Mods LLC)
Mount & Blade: Warband (HKLM-x32\...\Steam App 48700) (Version:  - TaleWorlds Entertainment)
Mozilla Firefox 57.0.2 (x64 en-US) (HKLM\...\Mozilla Firefox 57.0.2 (x64 en-US)) (Version: 57.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 57.0.2.6549 - Mozilla)
MusicBee 3.0 (HKLM-x32\...\MusicBee) (Version: 3.0 - Steven Mayall)
Nexus Mod Manager (HKLM\...\6af12c54-643b-4752-87d0-8335503010de_is1) (Version: 0.63.9 - Black Tree Gaming)
NVIDIA 3D Vision Controller Driver 344.75 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 344.75 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 388.13 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 388.13 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.1.4.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.1.4.1 - NVIDIA Corporation)
NVIDIA Graphics Driver 388.13 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 388.13 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.35.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.35.1 - NVIDIA Corporation)
NVIDIA Miracast Virtual Audio 344.75 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Miracast.VirtualAudio) (Version: 344.75 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.14.0702 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.14.0702 - NVIDIA Corporation)
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
Origin (HKLM-x32\...\Origin) (Version: 10.5.2.49155 - Electronic Arts, Inc.)
Overwatch (HKLM-x32\...\Overwatch) (Version:  - Blizzard Entertainment)
Paladins (HKLM\...\Steam App 444090) (Version:  - Hi-Rez Studios)
Path of Exile (HKLM\...\Steam App 238960) (Version:  - Grinding Gear Games)
Potplayer-64 bit (HKLM\...\PotPlayer64) (Version:  - Kakao Corp.)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.992 - Even Balance, Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7256 - Realtek Semiconductor Corp.)
Resident Evil Revelations 2 / Biohazard Revelations 2 (HKLM\...\Steam App 287290) (Version:  - CAPCOM Co., Ltd.)
Rising Storm 2: Vietnam (HKLM\...\Steam App 418460) (Version:  - Antimatter Games)
Sang-Froid - Tales of Werewolves (HKLM\...\Steam App 227220) (Version:  - Artifice Studio)
Shadowverse (HKLM\...\Steam App 453480) (Version:  - Cygames, Inc.)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 3.1.2000 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 16.13.69 - NVIDIA Corporation) Hidden
Sid Meier's Civilization VI (HKLM\...\Steam App 289070) (Version:  - Firaxis)
Spotify (HKCU\...\Spotify) (Version: 1.0.70.388.g8e1ed5af - Spotify AB)
Stellaris (HKLM\...\Steam App 281990) (Version:  - Paradox Development Studio)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.16 - TeamSpeak Systems GmbH)
The Elder Scrolls V: Skyrim Special Edition (HKLM\...\Steam App 489830) (Version:  - Bethesda Game Studios)
Total War: ATTILA (HKLM\...\Steam App 325610) (Version:  - Creative Assembly)
Update for Windows 10 for x64-based Systems (KB4023057) (HKLM\...\{DE083343-D24D-4495-919E-18C65EC0F289}) (Version: 2.8.0.0 - Microsoft Corporation)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
Vulkan Run Time Libraries 1.0.61.0 (HKLM\...\VulkanRT1.0.61.0) (Version: 1.0.61.0 - LunarG, Inc.) Hidden
War Thunder (HKLM\...\Steam App 236390) (Version:  - Gaijin Entertainment)
War Thunder (HKLM-x32\...\Steam App 236390) (Version:  - Gaijin Entertainment)
Wargame: European Escalation (HKLM-x32\...\Steam App 58610) (Version:  - Eugen Systems)
Windows 10 Update and Privacy Settings (HKLM\...\{4DFCD818-036A-4229-A67D-CF17DC461D92}) (Version: 1.0.14.0 - Microsoft Corporation)
WinRAR 5.20 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.20.0 - win.rar GmbH)
X Rebirth (HKLM-x32\...\Steam App 2870) (Version:  - Egosoft)
X-Universe Plugin Manager 1.47 (HKLM-x32\...\X-Universe Plugin Manager_is1) (Version: 1.47 - Cycrow)

========================= Memory info: ===================================
Percentage of memory in use: 31%
Total physical RAM: 8053.34 MB
Available physical RAM: 5488.09 MB
Total Virtual: 9461.34 MB
Available Virtual: 6343 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:930.56 GB) (Free:218.77 GB) NTFS

========================= Users: ========================================
User accounts for \\ATRETIUM

Administrator            Daiichi                  DefaultAccount           
Guest                    


**** End of log ****
 


Edited by hamluis, 18 December 2017 - 02:11 PM.


#5 hamluis

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Posted 18 December 2017 - 02:27 PM

No clues from above data...to what may be wrong.

 

Louis



#6 Nyaveria

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Posted 18 December 2017 - 02:54 PM

Any suggestions on what I should do?

 

I was on my computer almost all day yesterday. I watched a few movies, websites, youtube, and even used a few programs such as Spotify, Word, and Onenote. I had zero issues, of course I didn't touch any games.

 

So, it seems the stress of playing a game is what triggers it. Graphics card over heating when it is actually being fully used?

I'm thinking I could just replace the graphics card and see if that helps with problem #2.



#7 mikey11

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Posted 18 December 2017 - 03:04 PM


 

So, it seems the stress of playing a game is what triggers it. Graphics card over heating when it is actually being fully used?

I'm thinking I could just replace the graphics card and see if that helps with problem #2.

 

 

remove the graphics card,

 

clean all of the dust from the fan and heat sink,

 

if you are somewhat handy, remove the heat sink and fan to do a better job,

 

if you remove the heat sink you will need to apply new thermal paste before reinstalling it.....clean all the old off first,

 

that should fix problem #2



#8 dc3

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Posted 19 December 2017 - 10:39 AM

What is the make and model of your PSU?  The  GeForce GTX 970 requires a 500W or better PSU.

 

Did you use the installation CD that came with the graphics card to install the driver?

 

Have you checked in the Device Manager to see if there are any yellow warning icons or red error icons showing under Display adapters?

 

Boot into Safe Mode to see if this problem persists.  Safe Mode does not use the GeForce driver, it uses a Windows 10 driver, so the graphics will have a cartoon like quality by comparison.  If the problem doesn't occur in Safe Made it's a pretty safe bet this is driver related. 

 

Edit:  You do not need to go through the in depth cleaning which was previously suggested.  The Windows 10 installation date is from August of 2016, if this was when the computer was built it is only 16 months old.  Just blowing out the inside of the case, including fans, with a canned duster should be ample.


Edited by dc3, 19 December 2017 - 10:48 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 RolandJS

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Posted 19 December 2017 - 11:16 AM

I thought I saw both Avast and AVG in that long log.  What modules of AVG and of Avast do you have installed?  Reason for asking: in other threads, I thought I saw posts indicating it is not a good idea having two AVs and/or certain background-running modules (both from AVG & Avast) installed.


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#10 dc3

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Posted 19 December 2017 - 11:30 AM

@RolandJS

 

Neither the Speccy or MiniToolBox show AVG installed or running.  Time for a new pair of glasses for X-Mas... Hmmmm? :lmao:


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#11 RolandJS

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Posted 19 December 2017 - 03:07 PM

@RolandJS   Neither the Speccy or MiniToolBox show AVG installed or running.  Time for a new pair of glasses for X-Mas... Hmmmm? :lmao:

I was mis-lead by several places in an earlier log, including these two entries:

Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23 918.0"C:\Program Files (x86)\AVG\Antivirus\defs\17121800\aswEngin.dll

Error: (12/18/2017 10:42:53 AM) (Source: SideBySide)(User: )
Description: Avast.VC140.CRT,processorArchitecture="x86",publicKeyToken="fcc99ee6193ebbca",type="win32",version="14.0.23 918.0"C:\Program Files (x86)\AVG\Antivirus\defs\17121800\aswEngin.dll

 

As a matter of fact, I am going to my eye glass doctor for both driving and reading glasses, originals plus backup pairs  :)


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#12 Nyaveria

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Posted 20 December 2017 - 09:37 PM

 


 

So, it seems the stress of playing a game is what triggers it. Graphics card over heating when it is actually being fully used?

I'm thinking I could just replace the graphics card and see if that helps with problem #2.

 

 

remove the graphics card,

 

clean all of the dust from the fan and heat sink,

 

if you are somewhat handy, remove the heat sink and fan to do a better job,

 

if you remove the heat sink you will need to apply new thermal paste before reinstalling it.....clean all the old off first,

 

that should fix problem #2

 

 

I did all this and it still does it. I did find out something though, when I get the DVI no signal. If I power off my PC and turn it back on and start playing a game right away, it seems to not do it again until I power off my PC again.

 

What is the make and model of your PSU?  The  GeForce GTX 970 requires a 500W or better PSU.

 

Did you use the installation CD that came with the graphics card to install the driver?

 

Have you checked in the Device Manager to see if there are any yellow warning icons or red error icons showing under Display adapters?

 

Boot into Safe Mode to see if this problem persists.  Safe Mode does not use the GeForce driver, it uses a Windows 10 driver, so the graphics will have a cartoon like quality by comparison.  If the problem doesn't occur in Safe Made it's a pretty safe bet this is driver related. 

 

Edit:  You do not need to go through the in depth cleaning which was previously suggested.  The Windows 10 installation date is from August of 2016, if this was when the computer was built it is only 16 months old.  Just blowing out the inside of the case, including fans, with a canned duster should be ample.

 

My power supply is this one https://www.amazon.com/EVGA-SuperNOVA-Modular-Warranty-120-G1-0650-XR/dp/B00K85X2AW/ref=sr_1_1?ie=UTF8&qid=1513823399&sr=8-1&keywords=evga+nex650g

 

I don't think I used the CDs to install the drivers. I believe I downloaded off the website. It's a recent problem, my computer is 2+ years old.

Device Manager has no errors shown.

 

As I mentioned above, if I power off my PC when I get the DVI no signal and turn it back on and start gaming, it doesn't happen again till I turn my computer off and on again.

 

I will try safe mode and see if it happens.



#13 Nyaveria

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Posted 22 December 2017 - 06:34 PM

I played a game in safe mode for round 2 hours+ and DVI no signal never happened. So, it looks like it could be driver related.



#14 dc3

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Posted 23 December 2017 - 09:18 AM

If the GeForce GPU came with a CD for the drivers you should use that to install the driver.  But you will need to uninstall the current driver before installing the driver from the CD. 

 

You can uninstall the NVIDIA drive in the Device Manager. 

 

Press the Windows key OS4o0pO.png  and the X key to open the Quick Link Menu,select Device Manager.

 

Scroll down to Display adapters and click/tap on the down arrow to the left to expand the driver options.

 

Double click you the GeForce adapter, then click/tap on Driver, click/tap on Uninstall.

 

Once you have uninstalled the old driver install the new driver from the CD.

 

If this driver fails to resolve this issue repeat the uninstall procedure and then download and install the GeForce Windows 10 driver from the NVIDIA download site.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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