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Monitor going to sleep


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7 replies to this topic

#1 ASteww

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Posted 16 December 2017 - 09:59 AM

Hi, the monitor on my sons HP PC keeps going to sleep on start up. We can't get it started in order to try and fix. We are basic users so need help trying to solve.



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#2 OldPhil

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Posted 16 December 2017 - 01:44 PM

Hit F8 repeatedly when you first turn it on, hopefully you can get into safe mode.  If you do get in go to control panel System and security then on power options reset sleep time to off temporarily and reboot.  That may work for you!

 

Phil


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#3 ASteww

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Posted 16 December 2017 - 03:12 PM

Hello Phil, thanks for this. Sadly the monitor goes to sleep before we could get through to try this option :-(



#4 OldPhil

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Posted 16 December 2017 - 05:14 PM

Do you see anything on the screen at the very beginning?

 

If so it may be possible to explore the BIOS, the bios is the base setup for all that happens during loading the system.  If you have the manual it will show you what you need to know to poke around.  A suggestion would be to go on to Youtube and type in bios setup for the model of his computer, I would almost bet there will be a movie on how to look at setting and some possible explanations.  If you do find one view it a few times to try to be somewhat comfortable going there.  If not careful you can do more harm then good!  If you are gutsy and take on the task by all means take your time.  Several times I have gone in and set the bios to factory default and cured a mystery.  If you do not see anything on initial start up hardware may be the problem.

 

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#5 Chris Cosgrove

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Posted 16 December 2017 - 06:09 PM

Make and model of the computer ?  Or, if a self-built, make and model of mobo, CPU and any video card installed. Make and model of the monitor ?

 

With this information it becomes possible to look up the manual to see if there is an obvious solution.

 

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#6 Eyesee

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Posted 16 December 2017 - 09:06 PM

Plug the monitor into another computer and see if it does the same thing

If it does, the problem is the monitor

 

Lets not over complicate what may be a very simple problems


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#7 OldPhil

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Posted 16 December 2017 - 09:31 PM

Plug the monitor into another computer and see if it does the same thing

If it does, the problem is the monitor

 

Lets not over complicate what may be a very simple problems

LOL How right you are!

 

Phil


Edited by OldPhil, 17 December 2017 - 06:23 AM.

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#8 charlzden

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Posted 26 December 2017 - 02:04 AM

Hey OP, you mean the monitor refuses to turn on or the OS enters in sleep mode?






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