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Syncing Certain Files Between Folders on Laptop Not Working


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#1 iceblitzed

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Posted 16 December 2017 - 09:21 AM

Hi,

I am using a file sync software called Synchredible to sync files in a certain folder to another folder on my laptop. This software syncs 99% of my files successfully. However, there are two files which refuse to sync. The software reports in the log that the two files could not be copied successfully to the other folder (which doesn't help me to fix the problem). Note I am trying to copy files in the folder C:\Users\Name\AppData\Roaming\Anki2\User 1\ to C:\Users\Name\Google Drive\SIUC\Xtra\Subjects_XTRA\Anki\User 1\ . The first folder contains files generated and updated by a program called Anki2 while the second folder is my Google Drive folder (to sync files to the online cloud)

Description of computer:
Model: Dell Latitude E5550
OS: Windows 7 Professional 64 bit

Methods I have tried to fix the problem:

1. If I close the program called Anki2, the two files still won't sync

2. If I logoff and log back in from Windows 7, the software syncs all files (100%) successfully. However, in about 5 days or so, the problem comes back.

3. Note: I can manually copy and paste the files into the other folder in order to update the files successfully if the Anki2program is closed or not. However, this may not be practical to do all the time


Edited by iceblitzed, 16 December 2017 - 11:28 AM.


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#2 SleepyDude

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Posted 16 December 2017 - 01:31 PM

Hi,

 

I'm not familiarized with the Synchredible program but maybe my questions will help!

 

Is the program configured as RunAsService to do the backups automatically?


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#3 iceblitzed

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Posted 17 December 2017 - 09:02 AM

Hi,

 

I'm not familiarized with the Synchredible program but maybe my questions will help!

 

Is the program configured as RunAsService to do the backups automatically?

Yes, the program automatically starts when the user is logged in. In addition, it backups the files every 2 hours.



#4 SleepyDude

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Posted 17 December 2017 - 04:45 PM

Yes, the program automatically starts when the user is logged in. In addition, it backups the files every 2 hours.

 

If the program is running as Service it will do the job even when no one is logged in...

 

Are you using the free version or the Full version?


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#5 iceblitzed

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Posted 17 December 2017 - 05:57 PM

 

Yes, the program automatically starts when the user is logged in. In addition, it backups the files every 2 hours.

 

If the program is running as Service it will do the job even when no one is logged in...

 

Are you using the free version or the Full version?

 

I am using the free version



#6 SleepyDude

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Posted 17 December 2017 - 06:08 PM

I installed the free version, it doesn't run as Service it only runs when a user is logged in so my suspicious about file permissions doesn't apply...

 

Sorry don't have other ideas about what may be causing the problem!

 

 

How about trying to contact the Author of the program?


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#7 iceblitzed

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Posted 19 December 2017 - 09:16 AM

I installed the free version, it doesn't run as Service it only runs when a user is logged in so my suspicious about file permissions doesn't apply...

 

Sorry don't have other ideas about what may be causing the problem!

 

 

How about trying to contact the Author of the program?

Ok, I'll try contacting the author. Thanks for the help






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